E&K Cleaning Service

I was hesitant to use a cleaning service — I had some weird/​bad experiences in past move in/​move out cleanings with other companies and I was low on funds due to moving and closing costs. I had a home visit coming up with an agency that was going to place a foreign exchange student with us for a year, and wanted the place to be perfect, but I’ve been working extra days and was out of town all weekend before the visit… So I finally gave them a try based on past reviews and WOW… as another reviewer said, I was blown away.
The team was communicative about their arrival time, well within the window of what was promised, and in fact the main office had contacted me the day before because of a slight difference in the time frame that was originally scheduled. The head of the team was friendly, professional, thorough, and complimentary of our new place, which was really nice and made me feel less awkward about strangers going through every room in detail. All the team members were friendly, professional, and highly skilled.
The most important thing is that my condo is utterly sparkling. I have never seen it this beautiful, not even at the showings. It positively gleams. Every inch, crevice, window, furniture top, blinds, etc. may have never been cleaner. They worked hard, remarkably quickly given the level of deep cleaning that they did, and I have never been so happy with the way any place I lived looked (and I am half German and LOVE TO CLEAN myself, so that is saying something.) It smells amazing in here, too — the cleaning supplies and products they used were top notch, as well.
On to the cost… I had estimated $ 400 given my square footage, four kids, having just moved in, and having post-​construction dust in one room.. . and that is just about what I had left to spare after moving. IT WAS NOT EVEN HALF OF THAT. This of course left me a lot of leftover cash for generous tips :)
I immediately scheduled regular cleaning, of course! I always assumed having a cleaning lady would be uncomfortable, semi-​pointless, and expensive… now I know better. Thank you E&K!

I’ve had EK out to clean my house several times, and I’m always impressed by the amount of work that’s done, and it’s in the amount of time I was estimated. The last time they were out to my house, they were short a team member, so I thought the cleaning wouldn’t be of the same quality as before, but when the team of three finished, I was blown away. They were there longer, but even with one person down they were still able to clean my house just as good as with four. The team leader was also very informative about the products they use being environmentally safe and nonallergic. Every time the team shows up I’m greeted with a smile and when they are done they leave the same way.

I was really disappointed with our service. We had them clean an empty condo that we are planning to sell. My husband specifically told them to clean the wood floors and windows. They only vacuumed the wood floors, did not mop them at all. My husband had to re-​clean them after they left and they were filthy. They attempted to wash the windows, but instead left smudges all over. They were also unfriendly. I would not recommend.

EK Cleaning made me into a believer when it comes to cleaning services! Prior to taking the leap with them, I always avoided using such services due to hearing horror stories and generally feeling uncomfortable about having someone clean up after me. Fortunately my EK never faltered in providing a friendly, professional attitude that left me surprisingly at ease. Additionally, the cleaning itself was well beyond the quality of what I could or ever did for myself. That and the reasonable pricing have made it so I’ve never questioned my decision to hire the E&K Cleaning Service!

E&K cleaned my house today and did wonderful Job. I booked cleaning at the last minute and their customer service did their best to send me cleaning crew in 1 hour after hired them. They cleaned everything in details. My floors sparkle and my house smells great. Cleaning ladies were very friendly with my dogs. I will definitely hire them again.

After contacting 3 cleaning services I went ahead with E&K after reading great reviews to clean a small 1 bedroom I was moving in to. I asked for the «move-​in special» which was estimated at $ 81. Fine, ok, sounds expensive for a 1 bedroom but the reviews were good so went with it.
My window was 10 — 12 which was not explained to me originally as a window, I thought that was when the cleaning would be happening. After calling 3 times about when someone would be arriving 2 girls finally arrived after my window around 12:30. Neither girl could speak English and it was *extremely difficult* to explain what I wanted cleaned. The «move-​in special» included vacuuming, yet no vacuum, and couldn’t even explain this to them given their lack of English. Right when they arrived they called their supervisor/​my translator and we played a fun game of let me talk to her, she talks to them, then the phone is back with me for translation. Not fun. The supervisor told me the girls thought my small bedroom would take 4 hours to clean (with 2 girls) and each hour would be an additional $ 27. Um, not cool.
Overall, would never recommend this service and hope they are able to be more professional with clients in the future.

Shady as hell. They claim they came to my house one time without me there and cleaned and that I did not pay them. They sent me to collections over 75 bucks. Let me be clear I never signed up for a regular service and I never gave them permission to clean my house without me there and they never did yet they want to send me to collections for 75 dollars. There is no way they could have come in without myself or my wife home because we have 2 dogs who would never let them clean or enter the home without us there. Complete joke complete assholes

DO NOT HIRE THESE PEOPLE. I scheduled a cleaning about 8 days in advance online. It was for a Friday so I made arrangements to leave work to let them in at noon. The morning of the cleaning they called and asked if they could come at 9. No I’m already already at work. Then they called again and asked if they could come at 11. No I am at work. Then they finally called 20 mins before my scheduled time and said they can’t come today.
Why would you trust these people to clean your house when they can’t even keep an appointment?

We had E&K Cleaning Service do a deep post-​construction clean on our condo after an extensive remodel. We left them detailed instructions since we weren’t going to be in the unit while they cleaned. While that made us nervous, we couldn’t have been happier with the results. We had two ladies clean and wow it was such a great investment! We would definitely hire them again.

I decided to use E&K Cleaning Services for the first time. I book the cleaning online, it was so simple and easy. They gave an estimate arrival time, which was great. They were punctual and gave me 30 minutes heads up that they were on there way.
I got the cleaning crew of two girls a 5 star. Communication was a must for me. When they arrived I gave a tour around my house. They gave me an exact quote, which it was reasonable and fair. My house was spotless and smell better than ever.

I was checking around for prices and called many services. First impressions are very important to me. One of the things that impresses me most was the very friendly service over the phone. They listened to my cleaning needs gave me a free estimate over the phone. When the people they sent came out to clean it was with in the time i was originally quoted. No up selling or tricks! I like that, knowing what i am going to pay no surprises. They did a great job. I highly recommend them.

E&K Cleaning Service goes above and beyond to ensure that the cleaning tasks were performed as promised, and that the customer is always unquestionably happy with the work and the people doing it. Their cleaning staff has always been top notch in terms of being on time, being considerate of our needs, and careful with our fine antique-​grade furniture, in our house. The management listens to our needs and is receptive to our unique situation.
We could not be happier with them!

When you find yourself in a situation where there are guests coming over at short notice and you haven’t the slightest idea on how to get the place sparkling, the best people to call are E&K. It makes things more difficult when you need the floor moped and just don’t have the time.
I could only think of Unilocal and it did come to my rescue as I was looking for a reasonable deal in pricing because this was an out of budget exercise. I called them and got in touch with a pleasant and understanding lady who sent Reyna over within an hour. I kept my fingers crossed and waited. I even went out for a few hours because I couldn’t stand the wait. When I got back home, Reyna had transformed what seemed to be a damp into a clean and refreshing environment.
You could eat off the floor!

Very timely and efficient. Good communication prior to the visit, confirming day and time as well as a call before the visit. The cleaners were courteous and amazing. Wanted to get all the dust out, good spring cleaning, no doubt they got the job done!

Ek Cleaning has worked at my home as my housekeeper on a bi-​weekly basis for the past two years. During this time, their staff has always on the day we have scheduled, have been punctual and flexible as sometimes my own schedule changes on short notice, courteous and of course, they do excellent work. They often come to our home when we are not here, as they have our full confidence and trust. I would recommend them to anyone looking for house cleaning services without reservations.

UPDATE TO MY LATEST REVIEW. I have been using E&K for years and due to a scheduling conflict, I was not planning on using them again. However, they called me and rectified the situation and for that, their customer service gets 5 stars.
Their cleaning has always received 5 stars! They do fantastic work. I love to come home when they have finished. They pay attention to detail and nothing is overlooked.
They always come prepared with cleaning supplies in hand and ready to work. I love E&K Cleaning Service! Give them a try you will not be disappointed!

I have used several carpet cleaning services in the past, but EK Carpet Cleaning is by far the best. I was easily able to book a convenient time. Two gentlemen showed up promptly as scheduled and did an excellent job. They were polite, courteous, professional, and thorough. My carpets looked like new. The price was reasonable and I will definitely be a repeat customer.

I’ve been using E&K Cleaning for almost a year now, and they do a phenomenal job. I have the same cleaning crew every time, and they are very thorough. Occasionally when I have had to change my cleaning schedule and was given a new crew, they were just as awesome. The management staff also takes extra care to make sure that their clients are all not only satisfied, but blown away. Very affordable as well.
I would highly recommend to anyone.

The good: reasonable rates, sent 2 people, spent 2 hours, had a great inclusive checklist for move-​in cleaning to set expectations, brought all their own supplies, friendly on the phone and no fuss setting up the appointment.
The not-​so-​good: looked like they had completed all the items on the move-​in cleaning checklist, but now that we’ve actually moved in and I’ve had a chance to open cabinets and further inspect, don’t feel like anything but basic cleaning was done, what your eye first sees upon a cursory look around. We needed help and didn’t have the time to clean before we moved in, that’s why we hired them.
Disappointed, didn’t feel the lovely move-​in checklist of what would be completed, was completed. Maybe I needed to reinforce I really wanted all of the items completed as the person on the phone did ask if there was anything specific I really wanted them to pay attention to. The house was empty and is small by comparison to many of the neighboring houses so I thought it might be one of the easier jobs of the day for them. The house wasn’t in terrible shape but was dusty and definitely needed a thorough cleaning and dusting.
Based on the job they did, I decided against hiring them for ongoing monthly maintenance and for move-​out cleaning services of my condo which needs to be rented.

My place isn’t usually in need of special housekeeping, my friend and I always rely on E&K to give us that occasionally needed extra help — and more! After a year of neglecting the tight space between the fridge and the oven, our maid expert made it as if none of the dirt and grime was ever there. They also helped us organize our many utensils and made our drawers neat and more easily accessible than we ever kept them before. These were two highlights since those jobs were neglected by us for quite a while… Other than that, everything was spotless after our first call to E&K. I don’t think I’ll be switching anytime soon. :)
P. S., our first maid was very polite and conversational, and We felt totally comfortable to have her and her assistant around. Too bad I didn’t get her name :(