Dyno Sewer Pumping & Jetting LLC

This is the second time I’ve had dyno sewer at my house, first was a simple rod job. They were friendly, quick and affordable. They have just completed a very big process in my basement due to flooding and was able to get my homeowners to cover these expenses. Considering the about of work that was done, they were good on completing this job in a short time. 5 stars for honesty, the owners actually taking time to meet me, and neatness. Not only plumbing but the pretty much remodeled my basement and did a beautiful job! Well done!

Landlord hires Dyno Sewer. Hilarity ensues.
Sunday:
Plumber says he’ll be at the apartment at 11:30am. Series of «he’s almost there» messages throughout the day. Two hours later, I tell the landlord I have to leave for an appointment. The owner of the plumbing company swears he’ll be at my place the next morning at 8:30am.
Monday:
I get a call at 7:30am from Dyno Sewer asking to reschedule for 10:30am. I say I’ll be at work and ask if they can come in the afternoon. We agree on 4pm. A few hours later, my landlord texts me to say that the plumber just called to say I asked to reschedule for 3:30pm. Now they’re not even getting the time right AND trying to blame me for their scheduling issues.
At 4:20pm I get a call from Dyno Sewer asking me when I would like to schedule them to come. I point out that just a few hours ago we’d agreed on 4pm. They say they’ll be over in 40 minutes.
At 6:40pm they finally show up at my apartment. The two guys from the company say they’ve been stuck in traffic coming from the south side (more lies: to meet their original appointment time, I came all the way from Hyde Park to Lincoln Square and was still home at 3:30pm). They grumble that they don’t like going to the north side (THEN WHY DID YOU TAKE THIS JOB?) and spend a couple of minutes looking at the garbage disposal. They say it needs to be replaced entirely and they don’t have the right equipment with them. They’ll be too busy tomorrow, but they can probably come back on Wednesday. They leave about 5 minutes after they walked in the door.
Wednesday:
I convince my landlord to hire a different company. Their plumber shows up on time. He fixes the garbage disposal in 5 minutes — it was totally fine (he just had to flip a switch — the breaker had gotten engaged, similar to a circuit breaker. When I regale him with my woes from the last few days he also mentions that if he needed to replace the garbage disposal he would have only needed a Phillips screwdriver, not crazy equipment). After some serious work to remove the blockage in the pipes, everything is in good order. This new company, Captain Rooter, is much, much better.
**** TL;DR: Dyno-​Sewer is terrible to work with and have no idea what they’re doing.