Duran Landscaping

I had high hopes when I saw their flyer posted on my mailbox a few weeks ago. I’m desperately looking for a reliable landscape/​snow removal company. I called and they quickly said they would come out that day. They were more than 2 hours late. We chatted about the design and he (don’t know his name, assumed it was Mr. Duran) said he would ‘text’ me a quote that next day. That next day was four days ago. I have tried to leave messages, but his mailbox is full. I have sent text messages, and have not received a response. Why on earth would you post flyers looking for work if you’re not willing to actually perform the work? This is the poorest form of customer service as far as I’m concerned. Beware of this company. Shame on them for false advertising.

Duran Landscaping won’t be able to use me as a reference. Because they make it impossible to be a customer. Two of my neighbors use them, and after 7 years of doing my own lawn, decided to take a break and let someone else take care of it this year. I see them show up at my neighbors every Tuesday so I figured it would be easy for them to do my lawn too. My neighbor did say they were inexpensive, and didn’t do an awesome job, but at least it got done.
I call Duran Landscaping THREE times, left 3 messages and never once got a call back. I then checked with my other neighbor and I was able to reach their guy and he does my lawn now.
The kicker was I received their flyer on my fence this past week asking for my business. Ha!

i used him beginning of summer and was very satisfied. Called him to come out again and he totally blew off the appointment, didn’t even call me to apologize/​resched.
He lost a customer and a 5 star Unilocal review… not sure if he cares though.

We used Duran for a few years for basic yard clean up and snow removal. I had a bigger project this year and left them 3 messages over the course of a week and nobody returned my call. EVER. I laugh when I see their flyers around Lincoln Park because if they can’t call back existing clients, how are they going to service new clients? I switched to Salvador’s Landscaping and am very pleased with my decision. Sal and his wife both speak English, they call you back and actually show up to do the job. Duran is a joke.

Ask for Adan. He showed up Saturday to provide an estimate for our parkway which needed some TLC. His price was fair so we accepted the quote. He was able to do it quickly too — 2 days later on Monday. He showed when promised and performed excellent work. He cleaned up the area and hauled away debris as well. I recommend Duran Landscaping.