Dunkin’ Donuts Baskin-Robbins

I been here a few times. The line is always long but the workers do a great job moving it along!

The short female manager here is atrocious and absolutely unprofessional, how the heck did she get this job? Every time I’ve been in this location she’s barking at one employee or another right in front of all the customers; maybe she doesn’t realize she’s not working at the pound (and those people don’t even yell/​speak to the animals that way). I dread going in there, the only reason I do is because my boss likes the ice tea from there, so when it’s my turn for the caffeine run I have no choice. Would serve her right for all of them to seek other employment and walk out on her all at the same time. Horrible, just horrible. Last time I was in there, she was barking at 2 employees to do what they were already doing, psych eval anyone?

This is a Great Location, because I work directly across the street. BUT!!!
As good as the service is at this location most of the time I believe the team their needs to pay closer attention to the lines and who is next. A young lady told me I wasn’t in the line once and took the person behind me WTF!!! Then I was their the other day I was patiently waiting a guy walked right up to the register and the young last took his order as if I was not standing their. This is still a good location but treat all customers the same :)

Fast service, fresh donuts, coffee and bagel and friendly service. What more could you want on Sunday morning?

The only redeeming quality is the donuts are fresh, when they’re made right. The managers yell to communicate with people on the other side of the store. The sudden piercing scream has startled me on several occasions. Their cashiers are not trained on the varieties of donuts and what they are filled with. Lots of workers stand around doing nothing while there is a line.

This Dunkin has firmly worked its way into my morning routine. I take the train to Merchandise Mart for work and when I exit the train, it’s right there. The service is always friendly and fast. It’s clean. What more could you want from a Dunkin Donuts?

This dunkin donuts is amazing, although scary at times, you have never seen someone get you a cup of coffee so fast in your whole life!
As a side note– this sip scratch score promotion that they are running is the best thing in the entire world. I haven’t paid for a bagel or donut in over a month!

By far, one of the worst DD/​places ever. I’ve been working in the Mart for over 2 years and will periodically frequent this DD. Every single time I go I vow never to return. And this time I mean it.
The employees YELL all the time. They yell at customers, they yell at each other, I think the yell just for the heck of it. It’s Dunkin Donuts at 9:30am people, not Dick’s Last Resort. Chill out.
I literally got screamed at this morning to get my coffee. To the point where my coworker and I were completely taken aback. Unacceptable.

To say I love Dunkin Donuts is an understatement. I NEED Dunkin. This location has been my go to for the last 6 years and there are only 2 times of the 1,500 that I have been to this location that I can honestly say they didn’t deliver exactly what I wanted. After all this time, they still don’t know my name or my order, but I’m guessing they see a few hundred folks each morning… so I’m not going to take it personal :)
Make sure you have your money ready because they will take your money and have your change within seconds!

If you want fast coffee and donuts this is the place to go!
Even if there is a line out the door, by the time I reach in my purse and find my wallet I am already being waited on. They recently renovated it, and it’s nice that they put the cash registers in different locations so people are not falling over eachother. Each cash register has 2 people working at it… one to take your order and cash and the other to get your coffee/​muffin. It’s a very smooth process and the employees are really friendly.
This location is great and super clean. I will continue to come here as long as I work in the area!

This location was recently remodeled… and boy did it need it!
Immediately upon walking in you are enveloped with a feeling of calmness, peace, and tranquility. Autumn tones blotch the walls. The aroma of coffee fills the air. I can not imagine what a morning would be like without this zen-​like experience.
There is one super cute guy that works there during the week. He’s been there for years and knows all of his regular customer’s orders. I can tell he’s very smart! And that he’s been working out at the gym recently! Ooooooo-​la-​la! Who needs sugar in their coffee with eye candy like that?
To sum everything up — fast, efficient, clean, fresh, and budget-​friendly.
(there is no longer a baskin-​robbins here)

I’m a Dunkin’ fan, but this place used to drive me crazy. It seemed really badly laid out and the staff were tripping over each other (literally in some cases).
However they’ve just remodeled and it’s a huge improvement. Even at the peak of the morning rush they get through the line very quickly and now, joy upon joy, they get my order right every time. Although a small part of me kinda misses the element of surprise at breakfast time.

I just had a mint chocolate chip ice cream cake from here and it was one of the best cakes I’ve ever had! Definitely get a baskin robbins cake if you are in of a bday cake!

This is a popular morning stop for all the workers and commuters. I would usually get iced coffee here. Even when there is a line, it moves quite fast. The employees are prompt and courteous.