Dry Cleaners @ Presidential Tower Apartments

You know, I want to give a decent review because the owner is such a hard worker and so nice, but the lines are really long to get packages. The people are nice to me, as I’m nice to them. They know me by name. The dry cleaning is on par.

I gave them over 200 $‘s worth of cleaning to do including clothing from Gucci, NEIL Barret, Jil Sander, and Givenchy. My shirts shrunk beyond the ability to wear them and they refused to admit that it was their fault. When I put on a few of my shirts in front of them and showed them that my buttons wouldn’t even close because the shirts had become too tight the woman refused to take responsibility. When I asked her why I would buy my shirts like this she just said if I need any further assistance to contact her later. These shirts average around 300 $ a piece and in one one fell swoop I have useless shirts. If I could give this place no stars I would.
If you don’t believe me as to the quality of this place, just look at the amount of clothing hanging in their shop. To be the dry cleaner for presidential towers and to have such a scarce amount of clothing shows that people know how bad they are and how poorly they run their business.

Great for alterations! I’ve had them alter quite a few items for me… dresses, pants, etc. and they always do a great job and at really reasonable prices. I also took some suit jackets to get dry cleaned and one had a bad stain on the front. She sent it through several times to try to get it out for me. The couple that works here are extremely nice also. Thanks for everything!

The only reason for me even ranking it with two stars are for the two nice Hispanic ladies that always help me with my packages (they also store packages here).
I take my husband’s clothes here due to the convenience. Not much of a convenience when they only take cash and every item I bring home, my husband has to iron it again b/​c it still has some wrinkles on the chest area. Yes, I brought this to their attention, but since they send out the dry cleaning, I guess the factory just doesn’t care.
Finally, my husband has this lovely blue shirt with textured stripes in the same color that he wears with cuff links. He had only worn the shirt twice and the cleaners stained it on the pocket with something pink.
The sent it back to get repaired, but it didn’t work. Ruined.
Did they offer to replace it? No. Will they? No.
He got it in Marshall’s or TJ Maxx so getting it again will be almost impossible.
Needless to say, I do not recommend this place at all.