Details Salon & Spa

WOW!!! Can’t believe this place is still in business. Had the misfortune of getting a spa gift certificate worth nearly $ 300 as a present and couldn’t bring myself to go back and use it up after 3 bad experiences. Wanted a pedi before my big vacation and they called the DAY OF THE APPOINTMENT on a weekday to push it back 2 times less than an hour before I was supposed to be there!!! I did not get my pedi as a result. I could say much more about my experiences but will sum it up by saying, «Don’t go there, please!»

Just don’t. Go. Here.
Look, I desperately want to give it a good review because it’s in my hood and God knows, they’re trying. They just don’t seem to know any better. One hint to them might be that few people are comfortable with getting a massage from someone sporting a black eye from her boyfriend. Call me uppity, but just… no.

I really wish these people would stop putting crap on my car. The deal sounds fantastic until you walk up to the place and realize how rundown it is. It’s essentially a home that someone dropped a «salon» into the living room. Not a professional space. It was dead empty — not a single customer to be found, so then I get loads of attention I don’t want from everyone in there (mainly lounging employees). I got a body treatment, was so completely freaked out to be undressed in a weird bathroom with some girl putting salt scrub on me while i’m standing up. i mean, you gotta be kidding me. I have nightmares from that. Sure, they are friendly, but I would expect that so I can’t really add that as a bonus here. The creepy factor is huge — I have to agree with other posts that it would be amazing if this place was actually licensed in legitimate ways to practice spa services. Don’t do it — we need better places in Logan Square.

First of all, this is in Logan Square, not Bucktown. Used to go here because I lived within walking distance and it was convenient. On weekends, the owner often cooked yummy treats to share with customers (soft shell crab once!). Service was a crapshoot, though. Really high turnover of staff. Really unprofessional behavior — often whoever was doing my pedicure would either be on their phone the whole time or gossiping with other employees about other customers! Sometimes I got a decent pedi, sometimes it sucked. The chairs were always broken. The water was often cold. Prices seemed a bit high. On more than one occasion, no one was there when I had an appointment (once I waited outside the front door for 30 minutes for someone to show up). Now that we have moved, I can’t imagine why I would ever go back. (I would give it half a star if I was allowed!)

This place is hilarious.
I live two blocks away and have been eyeing this place for a couple of years now. When I finally did decide to go in, it was dead empty on a Saturday afternoon. Uh oh. I ask for a manicure and french tips. No dice, says the nail lady, someone stole her nail brush and she can’t do tips. The brush has been missing for over a week and she is waiting on her boss to buy her a new one.
Ok, so you do NAILS, but you are missing the one tool that will allow you to do them?!?
So I let her give me just a regular French manicure on my tiny little bitten down nails. She was actually a sweet girl (if a little daft, She would have made up the cost of the brush in tips, easily). I decide to come back to get my nails did for real next week.
I call a week later to see if she’s got a new brush. No dice.
This experience combined with reading the other reviews leads me to believe that this place is actually a front for something else. Maybe some Puerto Rican mafia money laundering gig or something.
Because it is sure as f*ck not a salon and spa.
Doesn’t mean I’m not going back.

I got highlights and lowlights for my wedding here. The guy (I can’t remember his name) messed up and put waaay too much blonde on one side. I didn’t notice it until I got home and fixed my part. There was a huge chunk of blonde! So I went back and had him put some more lowlights on that side.
Since its blonde the lowlights always fade and I’m stuck with this chunk of blonde hair months later. He didn’t charge me since he messed up but that origial price was about the same as paying to have it done twice. Way too expensive. For that price my hair should have looked outstanding, which it did not.
I give it two stars but only because the people who work there were very friendly.

I was having a bad day and thought a nice spa pedicure would do the trick. My regular nail place, a cute shop that does nails and waxing at a reasonable price, is in Lakeview near my apt. Since it was hot and humid and my car’s a/​c wasn’t working, I was hoping to find a good nail place in Bucktown/​Logan Square that was within walking distance of my bf’s place. After reading the many great reviews on Citysearch and one on Unilocal,I decided to spend a little more and try Details Salon & Spa. I was really looking forward to sinking my feet into a warm, bubbly bath and relaxing in the massage chair.
Upon signing in, the friendly staff offered me a complimentary cold bottled water. I originally signed up for a spa pedicure but decided to pay a little more for a mani/​spa pedi because of a special they were running. The young woman was really nice. She talked about how a good mani/​pedi takes time and she doesn’t like to rush. I told her I wanted my fingernails to look natural and so I went along with her recommendation of what looked like a clear pinkish color. Because I was engulfed in the latest Us Weekly, I neglected to pay attention to the 4 coats of nail polish she added. Great, my fingers now had a white/​pinkish opaque teeny bopper color on them. I decided I was okay with that because manicures don’t usually last long on me anyway, and I had the spa pedicure to look forward to.
Boy was I disappointed to find out the chair was not working. Ever patient, I decided to let it go and sit back and relax. This was interrupted by the cold water that slowly began to fill the bowl. I asked the woman if she could warm up the water. That too was broken, and so they compensated by filling plastic Baskin Robbins cups with hot water from a sink. I was still trying to remain positive because I was thinking, how could this get any worse? But then the «paraffin treatment» started. I was expecting something warm and soothing and instead got a slathering of cold, thick gunk on my feet covered with dry (not warm/​moist) towels. After a few minutes, she rinsed this off with more cold water. I was freezing and miserable. I couldn’t wait to leave. Once outside two hours later, I got a good look at my nails… my 12-​year-​old cousin could have done a much better job.
(Note to self: Proceed with caution when a place has many glowing reviews from people who have posted only once.)

Got some gift cards via half price deals from Q101.
Oh My GOSH!
Angel is awesome… Place is cute. Well worth the cut and color for $ 120.
Remember — sylists love photos. Bring samples of wat you want to do, Angel is an artist — not a beautician. He’s awesome and totally impressed me with his knowledge and skill and machete-​ing my hair with the strait razor was well needed.