Demetre’s Cleaners & Tailoring

Took a few suits in to get tailored. April was not open to how I wanted them altered and butchered the suits, she actually argued with me about it. They never fit right after she was done, and I had to take them to someone else to get them tailored correctly. I will not be returning.

Horrible customer service! The woman who waited on me was extremely RUDE. No one was there on a Saturday, yet, she said that she was too busy to sew a patch on. I didn’t even want it done that day. No wonder the shop was empty. Will never go back.

The lady that waited on me was rather rude. I was in a little bit of a crunch to get my bridesmaids dress hemmed as I have just moved to area. The lady basically laughed when I asked if she could do it 2 weeks without even looking at dress. She rudely said take it somewhere else I don’t have time to do it. I told her I was interested in bringing my wedding dress and bridesmaids there to for my wedding in the future but not anymore.
I understand everyone a busy and they need time, but some places I have gone to in the past will work me in somehow with or without a rush fee and still be super friendly about it either way. Was super surprised at the attitude I got.

I had my wedding dress cleaned here about 1 year after my wedding. They did an amazing job cleaning and boxing it, for a very reasonable price. I wilk definitely be going back and recommend them. Very happy.

Being new to Chicago I did not know where to go to get a bridesmaid dress altered; so I came to Unilocal.After seeing such great reviews I went to April for my alterations. She was very nice when I went there for a fitting and pinned the dress where need be. She quoted me a reasonable charge and went to work. The dress was all lace with a scalloped edge at the bottom; which she said she would have to remove and give it a straight edge because there was no other way to do it. Not knowing anything about alterations I thought I had no choice so I said okay. When I came in to pick up the dress after the first round, the bosom was completely crooked and positioned too high up on my breast. When I pointed it out she tried to tell me that I was wrong. I politely corrected her and pointed out that it was higher on my left side than right and it was hitting me on my breast and not under. Furthermore, the dress needed to be taken in at the arm pits because it was too large and bunched up at the breasts and she explained to me that if she took it in that it would cut me off at the pits; so again I said okay because I know nothing about alterations. She then said that she would fix the bosom for me to return a few days later. And please note that she did not put pins in the dress the second time around; she said that she would remember…
When I returned and tried it on it was now too low and still bunched at the boobs, but it was straight so I didn’t fuss. I did not have the time to deal with it so I settled for the dress; feeling terrible in it.
I failed to mention that I was the Maid of Honor in this wedding. When the bride saw me in the dress she gave me a very disappointed look; she immediately noticed the botch alteration job and was even a little upset with me. All of the other bridesmaids also had to have their dresses substantially altered; yet their dresses fit them like a glove. They explained that their alterations people were able to take in the breast section; not to mention that the company that made the dress built it so that the scalloped bottom could easily be removed in order to hem and then re-​sewn easily. I was THE ONLY one that had a straight edge.
Needless to say that I will not be going back here for another alteration.

The lady is super nice and skilled. Some alterations are better than others… but that happens. She has you try on the clothes prior to making the needed adjustments. That is how you do it! You don’t look at the person and then look at the clothes and guess. She does a good job.

Love, love, love! April is a complete sweetheart, knows what she’s doing, is willing to work with your time-​crunches and emergencies (albeit with a reasonable pained look on her face), and is an alteration magician.
I’ve been here a couple of times but the very first time I stopped by it was to get some last minute alterations on a suit I was to wear to a wedding. I needed something really last minute and Unilocal led me to Demetre’s and it’s been a good customer-​tailor relationship ever since. April offered her suggestions when I asked for them and also listened well to what I had wanted done on my suit. I then dropped the bomb the bomb on her that the wedding is out of town and I’d need it back the next morning.
Boy, did she look displeased haha. She agreed though and I swung by the next morning, there she was with my suit all finished and prepped, I tried tipping her extra (which she refused to take!), and I got on a plane hours later. I’ve come back a couple of times since with minor alterations and some dry cleaning. She’s yet to disappoint.
Sweet lady and quality work. Just have reasonable expectations, a nice attitude, and know when something is just too far gone and unfixable (looking at you, bad reviewer). I highly recommend this place.

THE LADY WORKING THERE IS AWEFUL. I have never left a bad review, but she was very mean to me. If a dress is dirty, why do you think I’m brining it there? If the zipper is broken, why can’t you fix it? If I need a rush, and you can’t do it, then tell me! But you shouldn’t make a girl on a deadline feel like crap. Where is your bedside manner?

I had a hideous bridesmaid dress that needed to get altered and April transformed it so I can actually wear it with confidence!!! The price was cheaper than any other tailor (believe me, I shopped around) and love the consistent good service here. Highly recommend this place for all your cleaning and tailoring needs. Thanks again April!!! Looking forward to wearing the dress this Saturday!

I went into Demetre’s to have a bridesmaid dress altered. The owner/​tailor was more than helpful in helping me decide how much to take in and how much to really alter. The price was truly shocking as it was about half of what I was expecting it to be for the quality of work that was done.
I already have plans to take in more clothing that has been sitting around waiting for alterations.
Wonderful Experience!

What a wonderful experience. I found her through Unilocal and was NOT disappointed! Took my daughters prom dress there for alterations 4 days before prom. I picked up the dress the day before her prom (with out my daughter she had to work) to my surprise it was altered a little to much when my daughter tried it on. She told me any problems bring back Sat. so I brought it back at 8am she fixed it perfectly and did a wonderful job!!! So fast and she really knows what she is doing! Will definitly go back!

I only occasionally have the need for a tailor but when I do I go here. Typically what I need tailored is expensive clothing that I’m too afraid to trust just anyone with. I have taken many items here to be tailored and I’m always more than 100% happy. Even the price is very competitive. April is great and always gets all my items done correctly the first time and typically very quickly.

They are always so accommodating, do a great job and are so nice and friendly.

A great cleaner!!! I’ve also taken many «non-​standard» alteration projects here and they handle them with ease! Very friendly, accomodating, and reasonably priced!

I have to add my praises for the high quality of alterations and affordability of this place.
Found a concert black skirt for my daughter. At the last minute (received it the night before her concert.). It fit her perfectly in the waist but was far too long. So I came to Unilocal and found Demetre’s.
I called the morning of the concert. Explained what I needed done and asked if it was possible to have it done in 8 hours. I was assured that yes, it could be done. So we brought the skirt in at 8:15 a.m. The skirt was measured, pinned, and April asked specifically if I wanted a hem left so that as my daughter grows, the skirt can be let out. Excellent!
April asked what time would be convenient for me to return to pick it up that day. I told her that I would be back when convenient for her, since she was the one doing the work and I had no idea how long it would take. She assured me it would be done by 4 that day. It was, and beautifully, too! The drape was just as perfect as if the skirt had never been altered at all. Absolutely beautiful. All for $ 15. I thought that perhaps I would have to (and I was willing to!) pay extra because of the short turnaround time, but that’s a fairly standard rate.
Every neighborhood should have a tailor/​dry cleaner with quality this good! Thank you, Demetre’s. You will have all of my business from now on.

I rarely have dry cleaning, but recently our dog Annika had a pee problem on our couch, specifically on the pillows. I had to throw out some of them, but a few were salvageable with the help of dry cleaning. We brought the pillows to April at Demetre’s and were very satisfied with the prompt service and great results we got. The next time we have anything that needs dry cleaning, well you can bet your bippy we will bring it here.

Unfortunately, procrastination didn’t end for me in college. Less than 48 hours before my boyfriend’s best friend’s wedding, I finally decided to do something I’ve been planning on doing for over a month: to get my dressed altered. To me, it seemed like a fairly simple task — turn one side of a sleeveless dress to off-​shoulder. But when I brought it over to a local tailor less than a mile from my place, the guy looked at me as if I was asking for the moon. But I didn’t give up, of course! So… I Unilocaled! And there it is, a whopping 5 stars for Demetre’s on Devon which is about a 15-​minute drive from my office in the O’Hare area. The wedding was on Sunday, I called the shop Friday morning and spoke with April who I’ve read awesome reviews about. I asked if I could drop off my dress later in the afternoon after work and have it ready before closing Saturday. After I explained what I wanted done to the dress, she said it shouldn’t be too hard. I was ecstatic! I drove over to Demetre’s as soon as I got off work and met April. What a sweetheart! I tried on the dress and after a few seconds, she started putting pins and needles to mark the spot I wanted removed. As she was doing this, I was thinking «She’s gonna do it!» and then she said… «OK». I almost gave her a hug from excitement! But I was kind of worried about one more thing: $$$. The dress already cost me over $ 100 and I really didn’t wanna spend another $ 100 but I was willing to dish out up to $ 50 for the look I wanted. Lo and behold, she quoted me $ 20-​$ 25 but actually charged me $ 20. SO AWESOME! Finally, when I went back to pick up my newly altered dress Saturday afternoon… let’s just put it this way… I called her a «miracle worker». =)
Bottom line is: April is THE BOMB!!! She is extremely professional, helpful and polite. I was very, very happy with her work I promised her an excellent Unilocal review. This is my very first Unilocal review ever and I couldn’t be happier to do it for her. She is definitely a hidden gem at the heart of Edgebrook and you’re crazy if you don’t see her for any and all your alteration needs!

Some days I feel like if I didn’t have my head attached, I’d be running around without it. My multi tasking has started to become such a lifestyle and a necessity because I’ve been so busy lately. I needed to look for a tailor around an area that I knew I would be frequenting for a weekend of Family Festivities. My cousin gave me her zip code, and I was able to search and find Demetre’s based on some stellar reviews left by both frequent Unilocal users and «voyeurs» who barely review. Now that’s always a great sign if every single one of the reviewers had given 5 stars.
So I made the trek to the store, even called a few times just to make sure she would be able to take me since I was coming from downtown rush hour traffic. I needed to have these pants in before the weekend and this was my last opportunity.
And to my surprise when I walked in, there was April (not me), own of the owners of Saigon Grill. Remember that place? Well, if not, I wrote a glowing review on their great customer service and wonderful warmth they bring to their customers at their Vienamese mom and pop restaurant.
She explained that they actually owned the dry cleaners first for the last 9 years, and that on Chinese New Years and special holidays, they would give their customers samples of their food. Their food was raved so well by their regulars, that customers were urging Sonny and April to open up a new restaurant. Hence, is what they did.
I gave her my much needed tailored items, and she was able to return them back to me the next day. Whoo hooo, saved me the trip. Now, if only I can talk them into opening up their dry cleaners next to their restaurant, I can kill two birds with one stone!

Demetre’s is outstanding. I actually drive about 15 minutes out of the way to use this dry cleaner instead of the 57 other cleaners that are closer to my house. Demetre’s prices are extremely reasonable, and the owner, April, is a very nice person who does high quality work. I highly recommend this place.

We started going here recently for the tailoring. My wife had a pair of pants relined by a DIFFERENT cleaner/​tailor. The job they did was medicore. One leg was longer than the other and the lining seams began to come apart after a few weeks. Demetre’s fixed all the problems. We’ve also had them do some other work and dry cleaning for us.
The service is great, the family that owns and runs the place is super nice. Their prices are also very reasonable with high quality service.
I highly recommend going to Demetre’s for all your dry cleaning and tailoring needs.