Deli Lunch

I had a horrible experience here this evening. The store is located with a Dunkin Donuts and Baskin Robbins at the same location. It was at the Deli lunch that I had the problem with though. Here is a copy of the complaint that I sent to Dunkin Donuts (who I believe owns Deli Lunch since it is at the same location, but I am not sure):
I had an extremely bad customer service experience at your store this evening that will prevent me from ever visiting it again and will compel me to tell others to do the same.
I recently moved to this area and your store is one of the only places open late. I usually get something premade at dominiks but was really looking for something different. I had noticed your store before because it said open 24 hours. I was enthusiastic about trying it and I followed a couple that had seemed to have the same idea into your store. All three of us went to the Deli Lunch part of the store and looked up at the menu. They told me to go ahead. There was a man with glasses counting money at the cash register. I went up to him and told him what I wanted. I thought he was getting my order but then he said Jamel and disappeared. Then somebody with a Jamel name tag appeared at the cash register and asked to take my order. I again said what I wanted and gave him 10 dollars and he tendered me 3.41 in change. Then he asked me do you think that man took your order before. I said I didn’t know. I thought he did. He asked why I ignored him. I told him that I didn’t see him until the other man went away. He said why did you ignore me. I told him I honestly didn’t see him and then I asked if he was mad at me. He said he was and then he disappeared into the back I guess to ‘make’ my sandwich. The couple behind me gave me a telling look and left. I decided to leave too even thought I had paid my $ 6.59 and had not received a sandwich. I didn’t want somebody angry at me to prepare food for me and I didn’t want to further ruin or complicate my evening by getting in an argument with somebody that obviously already had some sort of problem. I felt intimidated and uncomfortable in the store so I left. I spoke with the couple outside who had entered with me. They seemed confused about what happened too and wished me luck in finding something to eat. I told them Thank you and that I would probably go to dominiks and get some prepared food as usual.
I will never go to your store again. I feel discriminated against. I would like my money back for the sandwich I never received. I would appreciate it if you sent a check to the box address I have listed. If you would like to discuss this further please don’t hesitate to call.
my receipt is marked:
06÷19÷07 1
#0212 11:11PM 0003
If the Deli Lunch part of the store is not yours please refer me to the proper contact with wich to dispute this. Dunkin Donuts is the first company listed on the receipt.