CVS Pharmacy

This store is the absolute worst place ever as far as pharmacy service goes. A script was called in from the ER. I went to get it. First I was asked to sign a document. Following the recent amputation of my arm, my writing is admittedly chicken scratch. The pharmacist says, «if I can at read the signature I cannot accept it. Also, it does not match the signature on your license.» I explained I had the amputation five weeks before. She suggested I go home and practice until it matched. She refused to dispense. Mind you, the prescription was for eye drops. Not pain meds or other schedule two meds. I immediately asked for the manager. I was told that the manager was not available. I called the following day. While speaking with the manager I was told that he could not believe that the pharmacist had acted that way. I offered the recording I made. I was then informed that it was illegal for me to record in the store. I disagreed referring to the posted signage that said that all persons entering the store were subject to recording. LOL.

Worst customer service at this one. Had to go through multiple people to use the restroom as a paying customer when I have a UTI and was in a lot of pain while they kept telling me to talk to someone else about letting me in a restroom

Love, love this Cvs its really Convinient on where it’s located, it has all my skincare favs that I always look for and the customer service is good as well.

I’m using CVS stores for a long time, having good experiences at some of their stores and some of the staff, coupons etc.
For a long time I was visiting the same CVS store each day, also always being asked if I found everything ok, trying to help. Then I tried to use CVS on N. Ashland… not a good idea. Who would expect such scene in such remarkable old classy building.
This particular CVS store I started to use because it’s on convenient place close to the train stop, to make last min shopping.
But, after several bad experiences, here’s what I have to say about that store, and I really hate to waste my time and energy writing bad things, but hey, they kept making my day each time I walked in. Here’s a few things:
1. You don’t wanna go there to buy something quick if you think to catch your train within 10 min, even if it’s literally above the train stop.
Staff is way to slow, extremely lazy, and usually no matter how many people are waiting, only one of them is working on the cashier, other just stand around, and young ladies are always in slow motion, even chewing and eating at the same time, and my favorite, having a chat with each other, ignoring customers. Several times I just left my filled basket and had to run because did not have time 30 min to wait 3 people to be served before me.
2. If you don’t need help there’s always someone to jump on you between shelves asking you if you need something but looking at you as you’re sneaking around about to steal something… Once I actually had something to ask, but older lady just turned her back and disappeared like a ninja after she asked me if I need some assistance, so I still had to figure out where to find what I needed.
3. It is very dirty, just don’t look at the floor, and the most terrible is refrigerator with drinks. Sometimes you literally need to walk in or climb, or you just get stuck by the door because it’s squeezed by the wall. Like only extremely skinny and skilled people can reach those… I wonder what would someone older, smaller, or somehow not in a good shape do… call those employees to help? :-D
4. Several times I had bad experiences before I decided to write this review. The drop too much was when I walked in to ask can I buy Ventra card, also having other questions and purchases to make, but girl at the cashier just said no and started to chat with her working buddy, and I was just standing there waiting is she going to look at me again, but she completely ignored me… I couldn’t believe what I see. The other person was actually a manager, but both of them ignored me, still standing there.
In USA in every store people ask, people help, people try to assist. These employees are OFFENSIVE. Also drug store selling food products should not be so dirty.
Also, even though I don’t like to judge about appearance, people should look better on such working place, especially if they sell cosmetics, «health», and talk to customers in person… if already they cannot help you and they don’t care what their job is.
Thank you guys, I’ll never visit again to see your unpleasant faces. Funny thing is, there’s Wallgreens few blocks away and I can find anything there, and like to shop because everyone is nice, no delays and people don’t treat customers with disrespect…

No Apple Pay, No use for this store. Walgreens has Apple Pay, I shop there on a regular basis now. I don’t like connecting a pay service (CurrenyC) to a bank account as I’d much rather have a credit card attached to Apple Pay.

Pretty much what you can expect from CVS. The prices are a wee bit higher. you can walk a couple of mins over to Jewel-​Osco and get a better bang for your buck with pretty much most of the brands. Shopping here should literally be a matter of convenience. This is situated in an old architecturally significant building so its pretty obvious to take notice.

This cvs has the coolest interior of any cvs I’ve been to in chicago. I love that they kept alot of the old bank features inside.
Other than that, I see little reason to shop here. The floor is dirty and the rest of the store looks like it could use a big time cleaning. The shelves would show less dirt if they were consistently filled.
it’s a good thing there are other options in the neighborhood.

The inside really is pretty beautiful. It made for the most glamorous trip to purchase deodorant that I can recall.

I’m torn. The actual Pharmacy receives a 5!!! The staff are extremely helpful. Never and issue. I’ve been going to them since they opened.
However, yesterday I tried to buy an item. Targets price for this item was 5.97. CVS was 10.97. For the same amount and everything. I went up to the cashier, where clearly the store manager was standing. I had asked if they price match… She rudely said NO. Not I’m sorry our store policy is that we do not do that just a plain and simple NO. So I took the item back and said yeah, I’m not purchasing this. I will continue to go to the Pharamacy but be sure to no longer buy anything there. There’s too many options for me to go to where my customer appreciation is valued.

Alright, I love CVS. This place makes me sad because I go in with a smile and more often than not, leave annoyed. Just this past week I went in to get a few things. Simple order of about five items along with two of the coupons the machine spits out when you scan your loyalty card. I was excited to see hair care as one of the deals so I snagged two henna hair masks. The lady almost refused to let me use the coupon saying it was ‘more of a dye than hair care’. Well, I have been using this hair treatment for years and it is not a dye. It’s a deep conditioner and says it in bold letters on the package. What? If the computer doesn’t take it, then it doesn’t count. Right? I just laughed. She gave it to me, ‘this time’. Dude, relax. Thanks for the favor.
Either way, if you hate people, maybe don’t work at the register. The place usually has all the things I am looking for and is normally pretty tidy. All it needs is a few smiles. Right now it’s just me and the security guard.

This store is a bit off putting simply because the hours are kinda off. They open and close at different times, the actual times posted on the door are way off. the coolers have been broken several times which is odd. The staff well, could use some improvement. its an okay store but I prefer a Walgreens any day…

I was sad to see this gorgeous building become nothing more than a CVS. In any case, it does have some convenience for me as I live on Damen/​Division… no drugstores around that intersection, so I can stop in here when I get off the El.
For some reason, the arrangement of aisles is a little off. It seems harder to find what you’re looking for, as there is no real logic to what is where. The stock is a little limited, it’s hard to find what you’re looking for, and at times they do not have what you need. The employees range from very nice to very stuck up. Depends on the day and time, I suppose.
Not really as good as most CVS or Walgreens around the city. But conveniently next to the blue line.

I don’t often leave reviews of drugstores, but after four consecutive visits of being treated like shit for no apparent reason, I felt compelled to do so.
Security guys are all super nice, and will happily help you find elusive items. No complaints there.
A couple of the cashiers are great too, but the evening chick with the frizzy brown hair and perpetual scowl needs a serious attitude adjustment. I’ve been rung up by her several times, and each of those times I feel like I did something to personally inconvenience her. I don’t think I’ve ever felt so shitty about buying a tube of toothpaste. Yo, what’s with the attitude? I’m not asking you to sacrifice your first born and THEN do a price check… Jesus.
The last time I came in I was in an awesome mood and apparently she didn’t appreciate that. I thanked her and said «have a good evening» (not being sarcastic either) and I got an eyeroll as she turned her back, said nothing and walked away. Awesome. If I want service like that I’ll go hang out at the DMV. ;)
Nope. I’ll happily walk a couple of extra blocks to Walgreens.

I love the look of this CVS. It is a converted bank and has a great feel to it. The pharmacy staff are always courteous and professional.
I went in 5 minutes before they closed and the pharmacist still gave me the flu shot!

Adaptive reuse? This CVS inside a classic bank looks plopped in, with no rhyme or reason. It seems like an afterthought, when there is such potential for reusing an old building. Checkout the ceiling, it’s gorgeous, but that’s no reason to give this crappy CVS more than a star. Oh, another star because the employees are fairly nice.

This CVS has the nicest, most professional pharmacy staff out of any drugstore pharmacy in the city. I can’t say enough good things about them (so much better than the mess of a situation that is the CVS on Chicago and Western Ave., — see my Unilocal review on that place, sheesh!).
If I were just rating the pharmacy, I’d give this review 5 stars, but I have to take one star off for the fact that this CVS never seems to stock enough scoopable cat litter. If the store manager is reading this, please please please stock more. Every time I come in, the shelf is empty. Please! I love your CVS location, it’s so clean and orderly, but please put more scoopable cat litter on the shelf!

This CVS location a fantastic example of adaptive reuse! And yes, the space is beautiful. However, I love the pharmacy and the staff at this location. If you drop off a prescription, and wait for it, you won’t be waiting for long. In fact, I’d have to say that it usually takes them less than 10 minutes to fill a prescription at this location.
Hands down, this is the best pharmacy along the Milwaukee Ave. corridor in Wicker Park and Bucktown. The pharmacy staff are professional and courteous, and they take their jobs seriously.
There are a few pharmacies located closer to my home, but their service is horrible. I intentionally (and happily) go out of my way, just to have my prescriptions filled at this location.

Terrible customer service. I arrived 2 minutes after closing time, and the manager was next to the locked door. I waved to him and asked him a simple question, «do you sell Pur waterfillers? I’d like to know if I should come back tomorrow or if can save the trip back.» He looks at me all weird and says, «really? can’t you see we are closed. come back tomorrow. we’re closed.»
What a f*ckin’ douchebag. At no time did I ask to come in or ask for them to bend any rules for me. I just wanted to know if they had a certain product, so Id’ know whether to even try coming back the next day. He had a simple out: «I’m not sure if we do. Please come back tomorrow and we can check.» That’s the bare minimum answer he could have given me and using a polite or even neutral tone. Instead he was an ass. I wasn’t asking him to keep the shop open another 15 minutes so I could casually shop around. If he was a manager worth his salt, he’d know exactly what his small store carried and what they didn’t stock. Although, he looked illiterate and the beneficiary of nepotism. So, maybe I should have drawn a picture in crayon and pressed it against the window or maybe used finger puppets. No, then I’d just be trading a rude, worthless lump for a drooling, giggling moron.
There are two Walgreens within a couple blocks of this store. Save yourself getting treated like rudely and just got to one of them. Walgreens is better anyway.

First of all, I’m a huge fan of the convenience of having a CVS on this corner because its walking distance to me!
Having said this, they did an amazing job with it. They kept a lot of the old time bank feel to it with the high ceilings, hanging lighting and the old tile in the entranceway.
They also have gone a long way to making the layout effective. Checkout at both doors, well though out product layout and a pharmacy thats convenient in the store.

When MB Financial vacated the classic corner bank to move to its sleek new digs next door I was curious as to what they may fill the building with. Question answered… Its a CVS Pharmacy, quite possibly the nicest CVS I have ever been in.
Way to go with leaving the high bank ceilings and not dropping in some lame drop ceiling. They even left the old hanging lights and georgeous tiled ceiling.
That said the property is well laid out with two enterances and checkout at both doors. Covered parking can be accessed off Division for those that drive. Personable staff and well lit aisles compliment the sun that pours in from the huge windows on Division. Check it out, bang up job on the refit, thanks for not making a nice building drab.