Credit Union 1

horrible… HORRIBLE !!! i have a large IRA with them. i called to do business and the recording says «your call will be answered in 28 minutes». what business can get away with that? i finally contacted the chicago office directly, and nice as they were, they had NO clue about doing an RMD. totally incompetent, 3 different people. HORRIBLE.

Worst bank ever their customer service is horrible, they cannot answer questions properly for customers at all, they push customers to use to use their pre selected car dealer list which is shady!!!

Horrible bank worst customer service. They push customers buy vehicles from their pre selected dealer list and lie about other dealers reputations. DO NOT DO BUSINESS WITH THEM

Do you or don’t you accept post-​dated checks? That is the question.
Alright, my job does pay-​roll a little crazy. It’s an issue. Monday pay-​days, checks handed out Fridays, no direct deposit. I bank at a sister credit union in my hometown that I also dislike. I swear I’m one of the most unlucky people when it comes to banks.
So credit unions do this shared branch thing. I have gone here to deposit my check every friday since I’ve started. One week they say they can’t accept it, it’s post-​dated. That wouldn’t be of any concern to me, except they took it the last 9 times I went to the location so what was the change up?
They could have said it was a recent change in policy, instead they pulled up after being away for a half-​hour a copy of my previous check… with a falsified date on it. Saying it was dated for Friday and that’s why they accepted it. Every pay period is on Monday’s with my job. Completely no trust for this company after that, but since I don’t use their services, I use my own credit union I went the following pay-​period to deposit again. They took it. No problem. Apparently drive thru is the only way they’ll do it.
I’m hoping my next trip today won’t leave me feeling like I got away with something dirty just for cashing in my paycheck from my office job.

I opened an account with this credit Union and my savings account was closed due to excessive fees. I was repeatedly told I didn’t have an account. I went home got my paperwork, and returned. The representative looked up my information and printed a receipt with the account being closed due to fees. Didn’t bother to apologize for the fact that I was told inaccurate information.
OK, wait. Don’t credit unions work for the customer? They shouldn’t have a lot of fees like banks.
This one is Credit Union Crooks (new name).

I am actually a member of a San Francisco credit union but come here quite often to deposit since Credit Union 1 is a sister CU. So far, my dealings with the staff have been positive as everyone is friendly, knowledgeable, and dedicated. Needless to say, I will be back often to make more deposits in the future too.

As of 01/​01/​2011 there is no longer free checking unless you make five point of sales transaction a month. This to me sounds like this credit union is no different than a regular bank. They mailed out a advertisement claiming 2.9% on new and used cars but when you try and apply for this on a used car (2010) your told that no longer is available on used cars. Confusing seeing it just came in the mail the other day. Why would I want to finance at 2.9% on a new car when I can get 0% for 72 months???

They took over a month to complete opening my account, despite them cashing my membership-​fee check right after I signed up.
Account opening required completing handwritten paperwork; no online option.
Because they took so long to create my account, they made me resubmit copies of paystubs, as the ones I’d initially given them were no longer the most-​recent.
Misspelled my name on my VISA card.

The future of banking is in Credit unions! They work for us the small people. they are non profit, and if you have a savings account you are a member of the credit union and part of its entity.
Lower rates than banks and all the good stuff that the corporate banks dont have.
Oh and also If you want to use your ATM card from your credit union just go to any 7 – 11 yeap thats right No fees!
shake & bake seal of approval.

I went in to ask Credit Union 1 if they participated as a Credit Union Service Centers shared branch. The knowledgeable representative was able to let me know that they don’t, but will in the very near future. Once that happens, I’ll have to upgrade my rating to five stars!