Coldwell Banker Residential Brokerage

This review pertains to my experience with Diane Diedrich only. I was referred to her by USAA MoversAdvantage, which partners buyers and realtors in an incentive-​based program. I am a first-​time buyer, interested in one particular property only, and ultimately the program was not designed to fit my peculiar situation. Prior to this discovery, I had been in contact with Diane on several occasions. I found her to be extremely courteous, patient, and in possession of listening skills I thought were nearly extinct. She assisted in navigating the process to the utmost of her knowledge and experience. When my pursuit eventually required the services of a real estate attorney, rather than a realtor, and I elected to withdraw from the program and the partnership with Diane, she accepted the decision graciously, and continued to offer assistance should I need it at an unforeseen time. As circumstances dictated, I did require her expertise again. She more than satisfied my request, although she stood to gain no remuneration. Should my circumstances change again, or should a friend or acquaintance consider buying or selling, Diane is the kind of person I would feel secure recommending without reservation.

NOTE: This review is specifically for Agent Ron Toyama.
Ron was everything we could ask for, being first time home buyers. We were looking to move to Chicago from San Diego, and Ron really helped out with our transition. He frequent sent me many updates and listings for new condos on the market, and was always available to take my calls. We only had a weeks time to search for a place, and Ron had an itinerary and list of multiple places to view everyday. By the end of the week we decided on our condo in North Center and had the deal pretty much finalized. I couldn’t have been happier with my first home buying experience.
Another thing that I really appreciated was Ron’s answers to all my questions regarding the home buying process. I really felt that I could trust him in making the biggest purchase of my life.
Side note: Ron was also a guest realtor on HGTV’s «House Hunters.» Go ahead and google it yourself.
I also know that Ron represents sellers as well. I will be giving him a call as soon as the time comes. But don’t wait for me to do it, go ahead and give him a call now if you’re looking to buy or sell your place in Chicago.