Christy Webber Landscapes

I called and left a voicemail, requesting an estimate for a major planting in front of our large multi-​unit condo building. I had to call a second time to be told that they are at capacity, and are not taking on any more clients. While this can happen, the onus should not be on the potential customer to figure this out on his own. This is unprofessional to say the least, and it goes without saying that as an officer of my condo association, I will share my opinion with all who ask.

Sad that I called with NO response then emailed twice to get a response saying sorry we are already full for the season from Jessica Prado. Sad you turn away new customers and basically ignore them completely! That’s ok another company got our business and will continue to for your lack of customers skills and service!

Designer Daniel Gerdes and a crew of skillful and respectful gardeners carefully moved well-​established plants from my old home to my new one. My new garden is far more than I ever expected. I went from weeping at the loss of my award-​winning garden one day to dancing in my new gorgeous garden three days later.

Christy Webber Landscapes are the ultimate professionals. From our first meeting with Tony, our landscape architect, to Trish, the PM, to the workers – who always showed up and were always on time. That seems to be a challenge for many in the home service industries, so it was a very welcome change for us. Once we decided on the final design, it only took about two weeks to schedule the project and then about two weeks (give or take due to our changes) to finish Phase One. It was an extremely pleasant experience to work with Tony and with Trish and we will be continuing Phase Two this spring. Thank you for being incredibly reliable and such a pleasure to work with. We are so appreciative of your hand holding throughout and look forward to working with you this Spring!

Terrible company. Every time they come to do my neighbor’s yard, they blow the debris down the sidewalk, and it ends up in my yard! I do my own lawn, so I can’t tell you how frustrating this is. I have called and called and called to complain. Just plain sloppy. Hire them, and you’ll be giving your neighbors a headache!

Snobby service. I came in and the service seemed very helpful. Once told our budget, she almost immediately ran off and never addressed us again. No thanks.

Also not impressed. The account manager was a ‘no show’ for our scheduled appointment and did not call to explain why he wasn’t there. I called the office and was told this account manager would call me back, but I never heard a thing. I wrote a followup email to management out of courtesy in the event they were unaware of this type of problem, but again no response.
It is understandable if smaller residential accounts are not Christy Webber Landscapes’ desired demographic. But then don’t make an appointment, let your potential customer arrange his/​her day to meet with you, and then fail to show up. I guess I should have guessed the driving motivation of the firm when I heard an ‘account manager’ was going to meet me to evaluate the yard and discuss our plans, rather than a ‘landscaper’.

Not impressed. I called and made an appointment for a designer to come to our house and give an estimate on both the front and backyard. The appointment was a week out… on the day of the appointment we got a call from their employee advising us that it was going to cost more then $ 3,000 and we needed to be aware of that. I had never mentioned a price in my original call and expected it to be between $ 6,000 — $ 10,000. A short time later, after receiving the first call, the same woman called back advising us that there would be a design fee if we ended up hiring them. It was clear that they thought we were not a big enough client for them to bother with so we cancelled the appointment.

I’ve been a client of Christy Webber for many years, before that I used them when I was an association manager. It was their great work on the properties I managed that made me consider them when I needed a company to take care of my investment property.
Everything is well maintained and they take care of it all, from time to time they’ll drop me an email with some recommendations when extra things could use to be done. No high pressure sales pitch.
I use them for landscape maintenance, although I did get the opportunity to see my neighbors yard where they did a whole updo to it, it was a small space that they incorporated many good ideas.
I haven’t talked to Christy in years, although the last time I did her company was small, but even then you could sense her dedication to her craft, you could tell that her company was on the way up and it proves that if you work hard enough at something, it will grow.