Chicago Orthopaedics and Sports Medicine S C

I was able to get an appt. the same day I called, which was important as I was in a lot of pain. From reception to my X-​rays to my visit with Dr. Garg I was treated really well. Everything was explained in detail. I felt I was in good hands. The staff is very professional. I would highly recommend!

This place is always busy but they can get you in quick. I’ve had a knee and hand surgery here and both doctors were great. Nam and Vitello are both very good doctors.

My primary care doctor, Kew-​Jung Lee, referred me to Dr Vitello at COSM for surgery on the «Trigger Thumb» that had developed in my right hand. And I’m very glad he did.
Dr Vitello’s reputation as an excellent surgeon is well deserved. He is a calm, reassuring man, and that inspires confidence. Before meeting him, however, I was introduced to his nurse, Cynthia, and was instantly smitten. If there’s a kinder, happier, more pleasant human being on earth, I’d like to meet her. If Cynthia’s last name isn’t Smile, she ought to consider changing it.
Surgery was scheduled at Illinois Masonic and was pretty damn amazing. The surgical center itself is brand spanking new and staffed with the happiest, most competent caregivers I can imagine. From the front desk check-​in area to the array of nurses, doctors and assistants who took care of me, this is a top notch operation (so to speak). Special thanks to Amelia (?), Aladino, Charisse, Yuri, Dmitri, Christella, Ro, Dr Hilton, Dr Vitello (again), and special gold stars to Sarah and Amy (both of whom I fell a little in love with) for their warmth and attention.
My thumb is healing nicely and I could not be happier with Chicago Orthopaedics and Sports Medicine in general, and Dr Vitello and his crew at Illinois Masonic in particular. Well done, and I thank you all.

Dr. Diekevers is Wonderful. Absolutely Not true for the staff responsible for follow up. I was cast for inserts in Sept. 2015 I followed up 4 weeks, 6 weeks 2 months afterwards regarding receiving them. Apology provided because their vender had lost order. Recast Dec 21,2015 was told they were in Jan. 18, 2016 and sent to the wrong location for pick up — apology given. Made appointment for 1÷23÷16 for right location then was told that I needed a referral… currently still waiting at their location on HALSTED for receptionist to «check» to see if he will see me or if I can pick them up without being fitted to see if they are comfortable and if not return for an adjustment. Very frustrated by now and needless to say will be looking for another Podiatrist. Really sad about this because like I initially stayed Dr. Diekevers is wonderful but he really needs staff that knows the meaning of «good communication». My rating is high for him but 1 for staff.

I was referred here by my PCP and ended up with Dr. Guelich, with whom I’m very happy.
Extremely organized office (busy as hell!) with a great location at Illinois Masonic (another great organization) and a professional and very competent staff. I’m withholding the 5^th star until my final follow up appointment, but as of now I see no reason not to add the 5^th.

I’m writing this on behalf of my mom. She got seen by Dr Vitello. He looked at my moms wrist and without further testing diagnosed her with Carpal Tunnel. She came in again for a shot, for the pain and without further instructions. After a month her wrist was hurting again. Now we are looking for a new Doctor, because Dr Vitello did not help at all. He was cold and short and didn’t take the time to really assess her. It was very disappointing.

I had a great experience at Chicago Orthopaedics and Sports Medicine!
A few months ago I broke my hand in a bicycle accident, and was referred to see Dr. Vitello for care. Dr. Vitello was very thorough in assessing my injury; eventually it was decided that I needed surgery for my break to heal properly. Dr. Vitello was very thorough in explaining why the surgery was necessary, and he used the x-​rays to show me the exact problem.
My surgery was performed excellently, and my recovery has been swift. I was referred to do occupational therapy, and that was conveniently located down the hall from this office. (Major time saver!)
The front desk staff worked with me to schedule my follow-​up appointments at time that would not interfere too much with my work schedule. All of the employees at this office are top notch! Very warm and kind.
I hope I don’t get any more injuries… but if I do, I will return to Chicago Orthopaedics and Sports Medicine.

Dr Vitello is an extremely competent surgeon with great ability with delicate work with areas of the hands and with sutures. I broke my ulnar and distal radius and being a professional musician who needs their hands and wrist to make a living, I was more than pleased with his operation of a metal plate and 8 screws and pins in my hand. His experience as a surgeon made a successful operation and recovery for me. He got me in immediately after my fall and registered for surgery quickly. What counts when you go to a surgeon? The surgeon performs the necessary work to the highest quality for the best results. That should be your only concern and Dr Vitello fits the bill.

I was referred to this office by my primary care physician and wanted to get an appointment to have my ankle x-​rayed. When I called, I was put on hold three times, each time having to explain the purpose of my call, and was asked what kind of insurance I had (rather abruptly). I was on hold a total of 12 minutes! When I explained that my ankle was sprained and I wanted it x-​rayed, I was told the earliest appointment I could get was Tuesday at 2 PM, or I would have to wait until the following week. Obviously, with the possibility of having a fracture, waiting that long is not something I could or should do, so I said I would have to call back. At which point… the receptionist hung up on me! Needless to say, I will never go to this office, regardless of how good or friendly their doctors may be. I can honestly say, I have never been treated so rudely by a doctors office staff. No one, especially a potential patient, deserves to be treated so poorly. And after reading some of the above reviews, I’m surprised this office is still in business. There are other doctors out there with a better, more organized and friendlier staff. I strongly recommend anyone considering this practice, to go elsewhere.

Dr. Vitello is the rudest doctor I have ever encountered. He has absolutely no bedside manner to speak of and makes his patients feel as though they are inconveniencing him to the utmost. My husband came in for an initial consultation, and Vitello seemed to have cared less about explaining his condition. He simply stated that he’ll need surgery. His staff seemed all around sub par in almost every respect… from scheduling appointments, to aftercare. My husband had to call them and let them know how he was doing. because no one bothered to call for almost a week after his initial sugery. He had a wrist operation performed, and was told that the staff would provide him with information about his physical therapy… again we had to call them. My husband needed an additonal surgery on his other wrist and Dr. Vitello went ahead a performed the same surgery without so much as an x ray or mri!!! I’ve never even heard of that. To add to this already f’d up situation my husband takes a vast amount of medication for a health problem which at times heavily sedates him. Consequently, he over slept by 30 min. The morning of his surgery, he called and explained this to the staff to see if they still wanted him to come in. He was very apologetic as he understands how valuable a doctors time is. He was told after an hour waiting for a call back that he should still come in. When he arrived Dr. Vitello basically reamed him a new one!!! As my husband just wanted to get these procedures done and get back to work he came back to Dr Vitello for his second surgery (again.dr. Never did and x ray or mri). i advised against it but my husband was adamant. We both arrived and waited nearly three hours to see him… I’m guessing he was trying to teach us a lesson… really? Anyway his rudeness continued. by walking into the room, not even acknowledging that I was there. no hello my name is… nice to meet you. Nothing that a typical GOOD dr would do. He spent about 30 seconds with my husband and then they wheeled him off to surgery. I at least was able to have my concerns and questions answered by his staff. However. I feel that you OWE IT TO YOUR PATIENTS TO ASK IF THEY HAVE ANY FURTHER QUESTIONS OR CONCERNS AND DO YOUR BEST TO MAKE SURE THEY FEEL AS COMFORTABLE AS POSSIBLE. Apparently he suffers from a God Complex… and is not in his profession to heal people. rather to collect his heafty paycheck. If you are looking for a kind, compassionate, experience with a knowledgeable dr. Who doesn’t mind spending time with his patients by no means go to Dr. Vitello. I honestly hope he receives a review by the hospital board and they address how many complaints there are about this man.

Dr. Vitello performed carpal tunnel surgery on both of my hands, so I had many interactions with him and his staff. My appointments were generally on time and typically very efficient. Dr. Vitello is very businesslike, but always asked what questions I had and what else he could do for me. Whenever I’ve told someone that Dr. Vitello did my surgery, anyone who knows of him says he is the best!
No issues or complications with either of my surgeries, and recovery went well. My symptoms have completely disappeared since my surgeries. Only had a few minor hiccups with correct documentation being sent to my employer, as I was out on short term disability. However, this was due to clerical error, not oversight by the doctor.
I’ve returned to see Dr. Vitello for recurring tendonitis, for which he provided me with a splint and then ended up giving me an injection.
Overall, I’ve had positive experiences with Dr. Vitello and the staff at COSM!

Dr. Diekevers was great. I had to see him 3 times for toe and while the last 2 visits were not very long, I found him to be knowledgeable and friendly with a lot of experience.
My issue is with the billing and I would advise to be very careful about which location you see him at. My 1^st and 2^nd visit were virtually identical, with the 1^st visit being longer because it was the initial discussion of my toe issue. However I ended up paying over 2x as much on my 2^nd visit (after my BCBS-​IL insurance $ 250 compared to $ 120). I believe this was because his office/​Chicago Orth did not own the x-​ray machine at his second location, so the x-​ray part of the bill was $ 165 vs. $ 15 for the same x-​ray. It would have been very helpful for someone to inform me of this, as I would have gladly gone on a day he was at his regular office if I had known I’ve save $ 130.
Summary: Good doctor. Poor knowledge/​care about insurance billing.

Dr. Guelich and his staff have been fantastic since I started with them 2 years ago. I’m a 34 year old athlete that’s had knee trouble all my life. I’ve had corrective surgeries in the past, but my knees still never felt right even for just regular activity. With Dr. Guelich I now most recently had a major operation done on my knee that has been a complete success. My knee for the first time ever feels sturdy like it should (and I didn’t need a replacement or anything like that). I will be getting my other knee done the same way next chance I get. Dr. Guelich’s a personable, caring person, and he is the most up to date surgeon I’ve ever come across, which is why he’s been able to treat a condition I have that I never thought could be fixed. The office staff is organized as well. I’ve had about 20 visits with them and they are usually right on time. Their follow up is excellent as well. You’ll be in good hands with Dr. Guelich… I can’t say enough good things… good luck!

This office is severely disorganized. I have been waiting for 50 minutes to see the doctor. Can someone please remind them of the purpose of an appointment? I hope the doctor is at least worth this wait, because this is absurd and a waste of my day.

Dr. David Guelich is the go-​to doc for several local high school football teams. My son received great care from him and Chicago Orthopaedics, so when I tore my meniscus, I knew immediately where to go for help. The staff is terrific — from the desk staff to Colleen (office manager), P.A., and Dr Guelich, himself — they’re caring, skilled, and professional. The surgery went well, the recovery is proceeding quickly, and I’m delighted to report that I’m on the mend, thanks to their great work. I highly recommend them!

I went to Dr Williams Vitello,
I have something on my wrists, he came in looked at it for 2 second and just sad u have to do surgery. Didn’t explain anything and i had to aks about the risks etc.
It seams to me like he just want to spend not more then 5 min with the patient, i felt so rushed. He was kind of rude and gave the feeling i’m an idiot because i had doubts to do the surgery. I’m definitely not doing it with him, how can u trust someone who doesn’t seam to have 5 minute to explain.
I left the practice with a very bad feeling. Will never go back nor do the surgery with him. Such a wast of the 40 $ copay

Just saw Dr. Diekevers for my toe issue. The visit was short, but I didn’t feel like he was ignoring my problem. He took one look, understood the problem, double and tripple checked that it was the problem, and told me how to correct it. I mostly liked how he spoke to me like an intelligent person, saying what was really happening instead of using metaphors. He is very personable and even made me laugh with a fantastic pun. unfortunately the front office staff was pretty rude otherwise this would be 5 stars.

Dr. Diekevers is a knowledgeable foot doctor, and I still appreciate the convenient north side location (across from the liquor store).
But I think this practice has grown too big and become too impersonal. It’s impossible to get anything done here easily, and the I’m sensing greater apathy among the medical and support staff.
When your own doctor forgets your name, it’s time to change doctors.

Unrealistic wait times on each of my three visits. I have an HMO so I this was the referral my PCP gave me.
The office is uncoordinated & the staff is absolutely swamped and frantic. No gripe with Dr. Mercier per se, but I waited 45+ minutes in the waiting room and spent a total of 2 minutes with him each appointment.
If I ever needed an Ortho again I would ask for a different office.

I came here for persistant wrist pain that has been going on for a year. This place is more like a medical mill than anything. The waiting room was packed, and I did not feel Dr. Mercier did a thorough exam. He was pleasant but not helpful. He sent me to get an MRI, told me the results said there was nothing wrong, then proceeded to tell me I have «loose ligaments» because of my wide range of motion. He basically said suck it up, you’ll have to deal with it forever. I’ll have to get a second opinion.
Save yourself the headache and go somewhere else.