Chicago Computer Club

I do not recommend this establishment. My computer was diagnosed and I was told it had some awful virus and in order to clean the computer the tech needed to delete everything on it: windows, microsoft, word docs, pics, everything. The only thing I’d be left with was itunes. Aaannndd he wanted to charge me $ 170 to do it. I took my computer a few blocks over and was told there is no virus, none of your programs need deleting I just needed some major updating. All of this was under $ 100. Also I took an ex bf comp here a few yrs ago after having several problems with it only for the tech to tell me the couldn’t find not one problem. Never taking my computer here again.

DO NOT take your computer to this store. You will come out with a $ 100 charge and a computer that is more broken than before. The employees are very difficult to understand and also have a hard time understanding customers.
After charging me to diagnose my laptop’s problem, they ordered a part. One week later the part arrived and I dropped of my computer to have it installed — they charged me again on the spot, and said more would be due when I picked it up. At the end of the day I still hadn’t heard from them, so just went in.
They had not installed the new part and the repairman said he «was not confident» to do so because my laptop was «complicated.» He said it should still work fine, though, despite not replacing it, and charged me for the part and installation. Then when I got my computer home, the sound wasn’t working.
I took it back in and complained about the sound and the fan charge. They keep the computer for two days and then left a message saying the had finally replaced the part they couldn’t replace before, and they also needed a new part for the sound issue, which they would pay for.
After six days, they called and said the part was incorrect and that it would be an additional five days to get the right one. They said it is hard to find the parts on eBay. I asked if they had tried my laptop company directly, and they said no, they had not.
Nightmare. Definitely go elsewhere if you can.

Jason is fantastic! I have been going to his Windy City Computer shop for about 3 years. The service is prompt and very very efficient. Jason will do a diagnostic right on the spot and give you a general idea of what is going on with your computer. He can rebuild a computer!!! He charges are very very reasonable. I have referred many friends and family members to Windy City Computer and they all have been very satisfied. As I have waited for my PC following repair, customers have always been inside giving Jason accolades on a job well done. He even has a PC set up where anyone can pay buck to go on-​line and retrieve email. I think Jason is a computer genius and its great that he this computer repair shop and provides a wonderful service.