Century Tile & Carpet

I stumbled upon this place while driving down Cicero on my way to lumber liquidators. I decided I would stop in to comparative shop. I will say that this place is out dated and looks pretty old inside and out. The positive is that it had a much bigger selection than the previous store I visited.
I was not immediately greeted upon my arrival as everyone seemed to be helping other customers. All two of them. I waited while the clerk finished with her customer for my turn. Once she finished she immediately greeted me a started asking questions that would direct us to what I needed.
I spent quite some time looking at different styles, patterns, and colors but the clerk stayed with me and in tune the whole time when I went from one extreme to the next.
The only issue with this place besides the 70’s look is a lack of clerks to help every customer. While I was there I saw several customers who needed help having to fend for themselves. There is a huge selection and much to choose from. I would prefer a more modern location.

In 2012, I talked to a Century Tile employee several times about Latasil silicone caulk, because I wanted to replace the caulk in between my wall tile and bathtub. Having replaced it before, I already knew it was very difficult to remove the caulk, because the space is so narrow, so I wanted it to be the last time I would have to do it. He told me that this product did not mildew, and after I apply it, I shouldn’t have to replace it again. Well, it mildewed, and what’s worse, I can’t get the caulk out unless I cut the tiles out, because the caulk has adhesive in it. It’s much harder to remove than other caulks I’ve used. When I called the employee about it, he denied that he said it would not mildew. I called the President of Century Tile multiple times, and left voice mails, but he always had one of his employees call me back. The bottom line is, I can’t prove that I was told the Latasil would not mildew, so they won’t do anything about it. In my opinion, they should have offered to cut out the tiles, replace them, re-​grout and re-​caulk without charging me. Save yourself some money, time, and stress, and do not shop here!

Great service, very knowledgeable, great inventory, would reccomend!
I ran into problems when i bought tile and materials from another supplier. Century was able to get me the correct materials i needed and they had it in stock. The people were very knowledgeable and helpful. I would reccomend giving them a shot for your next tile purchase.

Joe was the greatest help at Century Tile! I looked all over the city for a tile I loved, but couldn’t find anything I liked. I was talked into going to Century Tile by my boyfriend and I’m so glad I went. Joe was so patient working with me as I was super picky in choosing our bathroom tile. He was very helpful in helping us choose a quality tile at a reasonable price. After we purchased the tile, Joe was great with communicating with us and even gave us a better quality glue when the kind we ordered didn’t come in. Thanks so much Joe and Century Tile!