Cassidy Tire & Service

First time I’ve been to Cassidy. Had a blown tire. Called Cassidy on Western Ave. They gave me the option of dropping it off or scheduling a time that I could wait for the work to be done. Always nice to be given options. Took the appointment for later that afternoon. Tire was replaced/​balanced/​aligned quickly while I waited, and the price was fair. An honest, easy transaction. In and out in 25 minutes.

I have been looking for tires for and older German car I have had since new and finding them difficult to find. I had called Cassidy and they were busy and said they would call me back. He did in about half an hour. The choice of tires were not good but he said he had some other distributors that had a wider selection that he could check. He said he would call me the next day but never did. With the high marks here I was expecting a little more. The 2 ranking is for him calling me back on the first day.

Convenient location, and appointments are scheduled quickly. Paul has always been helpful and straightforward. I bought my tires from them, I get my rotations there, got my new brake pads there, and they have repaired my tires countless times. I’ll keep going there until there’s a reason not to!

Pretty helpful and very fair on tire prices, the service cost is a little steep and the employees a little rude, but they do good work and know what they’re doing.

Fantastic, painless service! I called in the morning with a completely flat tire, they got me in at 11:00 and out by 11:40. Excellent service and a pleasure to do business with!

I needed tires mounted and balanced. I called and they said no problem and they gave me a price. After loading them up and driving over, I was told they were busy, and their machine would scratch up my aftermarket wheels. I was also told it would cost $ 50 for each wheel (much higher than the price over the phone). I give them credit because at least they were honest about the likelihood of scratching my wheels during the mounting process. This place might be great if you drive a beater car. I ended up driving away.

These guys are fast and honest. Appreciate finding a place with straight forward approach. No BS… just good service. I have used these guys for my Land Rover and now on my Lexus. Very efficient. New tires on and out in less than 25 minutes. Could not be more pleased.

Super fast, made an appointment to get my tires changed and they were done in 45 minutes! Great service, in and out and the tires look great.

This place is a joke. Go to Ashland Tire & Auto if you value customer service at all. I’ve been there on two occasions and both times the desk guy barely acknowledged me, bitched about being short handed, and expected me to wait 30 mins for even the most minor question. While waiting I saw every customer get the same treatment. Expect long holds on the phone too.
Just a really awful place — avoid it!

They advised me honestly and offered me choices, and even though it was obvious I was in a pinch they gave me a square deal and didn’t gouge me. They got me in and out with no fuss and I couldn’t be happier with how I was treated. I’ll recommend this shop to all my friends.

Fair price, quick service and no nonsense.
I recently replaced all four tires at Cassidy and had a great experience. They matched a competitors price and did the work they quoted fast.
Highly recommended for no hassle tire replacement!

Paul set me up with 4 new continental tires which really helped during the winter. You get what you pay for! Totally satisfied with my purchase! plus they do all my alignments whenever i hit potholes!

Great Place, Fair prices… Kind of an old school car repair joint at Belmont/​Western. Straight to the point, you tell em whats wrong, they give you a price and fix it usually rather quickly! Been going here for many years and never had one problem with the price or repair job. Good spot for sure. gdd

I am so happy I was referred to Casssidy Tires by Roscoe and Western repair shop. I came there to change one of the tires of my straight truck. The took me right the way without an appointment. It was easy to get the truck in, unlike many other places in the city where it is so hard to drive a truck at. They were fast, professional, and I paid the price that I received from many other competitors. I would recommend their services to any one!

I’ve gone to Cassidy tires a few times. Sometimes they are nice and quick, but mostly they make you feel inexperienced and take quite a while.

I frequent Cassidy Tire about two times a year to get summer and winter tires switched out. Everytime I enter the place, Paul who works the counter remembers my name and is extremely pleasant to deal with. The technicians are fast, efficient and although this is an activitiy that I dread, the staff at Cassidy, especially Paul, make this a lot less painful than it normally would be. Great Service– will continue to go there for all my tire needs.

Thieves & liars. I went in for one simple thing. They told me I needed all kinds of work and that if I didn’t get the work done, my car would be unsafe to drive. The woman who worked behind the counter was jittery & twitching — a tip-​off to being under the influence &/​or under-​handedness. I left, went to a mechanic recommended by a friend, and sure enough — all had really needed was that one little thing in the first place. These people should be out of business.

I bought a Groupon for an oil change and tire rotation from Cassidy. I picked this location because it’s closest to our house.
I made an appointment to go in and have the service when I realized that the Groupon actually expired the day before my appointment. Was this a problem? Not at all.
Dino is a sweetheart. I came in with the baby and Dino was practically whispering as he did my paperwork because he didn’t want to wake the baby. He also cranked up the heat without me asking because he wanted to make sure it was warm enough for the baby in the waiting room. He even offered to change the channel of the TV for me. Super nice guy.
I was told the oil change and rotation would take 30 minutes. I was in and out in less than 25.
Great, fast service! I’ll be back!

Experience #2 and just like the first, well done. No upsell or additional charges, but they did almost forget to charge me for the headlight they replaced. I realized it, so that was money for them, not an argument about an overcharge.
Keep it up guys, this makes me believe in the good of the populous…

I recently found a great tire place on Wolcott and Division (NOT Cassidy: don’t have their name at the moment, but GREAT used tire place) and while there, another gal and I were so happy with the service, quality of the used tires, and low prices, that we talked briefly and shared car experiences. We had both been ripped off by car repair and tire places previously. I shared my bad experience about Cassidy with her, and she suggested I post on Unilocal to help others if possible. Great idea!
So, I’m writing this about my experiences going to Cassidy several times a while ago, about five years ago now. My last experience there was so bad that I haven’t been back. What happened was that they pressured me big-​time, to buy THREE more tires than I needed. I only needed one tire replaced, and as I recall, that alone was expensive enough, I think at least a couple hundred. But the guy repeated over and over and used scare tactics to try and convince me that I had better replace them all (and that was going to be more hundreds). He tried to scare me that I would be in danger on the road unless replaced all the tires, and other b.s. And all this, only 1 – 2 years after having bought two new tires from them! (I only drive maybe 3,000/miles per year)
I just got the one replaced and my car was fine.