Carol’s Cleaners

Place is horrible paid with check and she said there was a problem because the check wasn’t Illinois!!! Plus she only takes cash or check (for under-​reporting her taxes obviously). NEVER GO HERE SHE OVERCHARGES. Everytime I go there the door is always locked even during business hours you have to ring the doorbell which makes no sense! She does not know how to run a business!

I needed a suit altered right away for a job interview. Not only was she super nice about the last minute request, but she did a fantastic job. The suit fits me perfectly. Will definitely come back.

Carol has the best intention in mind however, she has frequently angered me with her business practices. First off, she would scold me for the state my clothes were in, which is not her responsibility. Then, when a shirt I brought to her returned to me completely ruined, she refused to refund the dry cleaning costs. As mentioned by other reviewers, her prices are outlandish, and while she does a good job with tailoring, I do not recommend using her for anything else.

Did a fantastic job with my suit alterations.
Bought a suit two weeks ago, and brought it in to have the pants hemmed and taken in as well as the jacket. They got it done in 5 days and it cost nothing ($ 35). They did a wonderful job. Will certainly be my go to for all alterations.

Took a cotton like T-​shirt here to have it hemmed. I asked her how much she said $ 18. i said No, Thank you and you have got to be kidding me. I already had it marked. It would of taken her 10 minutes. Way over priced! She just lost all my business

Carol, you’re my hero.
I was in a wedding last Friday, and at approximately 7am day-​of, I was unbuttoning and un-​corseting my bridesmaid dress when it literally came apart at the seams.
Being the calm, cool, collected gal that I am, I, too, then came apart at the seams.
Alas, I remembered Carol’s from back when I lived in Lincoln Park, and so I called her up, and she was open. I got there at 7:30, tried it on for her, and probably looked pretty pathetic. She said it looked like an «impossible» fix and asked when I needed it… how’s 2pm sound?
I went back promptly at 2 (after having found the ONLY other Alfred Angelo Hunter Green floor-​length bridesmaid dress in the Chicagoland area in my size… but that’s for another review), and Carol had done the impossible. The dress fit perfectly, and felt like it had been bolted together.
I now affectionately refer to it as Franken-​dress.
It made it through the entire day… from getting ready, to photos, to the ceremony, reception, and late-​night pizza run… all while looking magnificent (the dress, that is. I was probably looking panicky/​slightly sweaty).
If you need something impossible done on your clothing, go to Carol. And if you need something merely possible done, still go to Carol. She rocks (my socks… ha, clothing-​related humor).

I’ve been looking for a good place to get my brand new, expensive jeans hemmed and found Carol’s while walking down Webster, so I looked her up. Though only a few reviews for Carol on Unilocal,they all sounded good.
Located only a couple blocks from home and the long hours and quick service, you can’t go wrong.
I brought my jeans in at 5pm and I asked Carol if there was anyway to get my jeans hemmed for the next morning, she said should would try and to call her when they open. On top of that I brought in a sad looking pair of other jeans, my favorites, completely worn and torn. I brought them in to see if they were fixable at all and they were! Carol did a great job and got BOTH pair of jeans completed for me the next morning.
I wish the price was a little less, but for the rush job she did, I didn’t mind paying the price. Thanks Carol!

Carol’s is a great place to go for tailoring. (Maybe for dry cleaning too, but I have not used this service yet).
I had my son’s christening outfit made from my mother’s wedding dress. It was beautiful but too long for him. I took it to Carol and she did an amazing job. I could not tell where the alterations were made and she handled everything with care, which was very important to me.
Recently she also took in a few of my husband’s suits and also did a fabulous job. One suit he has not worn for 2 years because the original tailor did a poor job altering it and Carol fixed it and he has a new suit!

Pretty small. My wife noticed more that I did, it seems like a drop off service. Meaning you drop it off there, but it gets sent somewhere else to get cleaned. They did a fine job with the laundering, and the price was fine, but the weird part is the hours they are open. Sometimes you go and nobody is there. My wife was around the store once when this happened and asked somebody nearbye (maybe next door). Thes told her that sometimes she just closes the shop and disappears. I think I’m going to continue my search for a regular cleaner.

I go there for alterations. She is amazing! Her turn around time is quick. She will even do a rush in an emergency. She is the BEST for jeans hems. I have been to many places, and she is the only one around who removes the orginal hem, alters the length, and manages to put it back on and you would never even know! You can’t tell at all. She can work wonders with jeans that need to be patched too. I have also trusted her with designer dresses and was very happy. They also do a nice job with cleaning. I highly recommend.

Carol’s did a nice job cleaning all of my suits and a down comforter. Decent turn around time and very friendly service.