Bubbles Window Washing & Gutter Cleaning

We had an emergency — their first available opening was on a Thursday (i called on a Monday) — They never showed up. I called the next day and they said they did — that’s a lie, there’s no way they could have got into the back without someone letting them in. I don’t trust them — they said they came but no call nor proof? I asked to leave the bags of debris in the back (as proof) — they never showed up, period! Very upset and will now need to find a new company — very sad!

Very responsive in calling back. (Unlike a lot of companies). They did a great job with the windows and my light fixtures which are all glass. Very diligent, hardworking team of two. Take them all day (I have a lot of windows!) Very happy with the work, would definitely recommend and will use again.

Great communication, great service, and great pricing! Will definitely schedule again the the Spring.

Called after hours and left a message they called me the following morning and had someone out that afternoon. I was quoted a price over the phone but when they arrived to the property they lowered the price substantially because of my home size. I was impressed with that honesty. They even ran up the water hose to make sure the gutters were clear and running freely. Great job

Excellent service, now used Bubbles for the second or third time. Very quick, three guys finished my 2-​BR condo in no time, even though it was 3^rd floor, they had lathers to get up there. Came on time for the appointment, even a bit early!

Bubbles ended up being a little on the pricy side for us considering they considered our house to be three-​stories tall (we have a basement and two stories). But the windows were super clean and the gutters were as well. Not bad all around!

Let me start by saying I’d highly recommend Bubbles for the quality of the work and professionalism. The windows and screens were filthy and they shine, now. The weather had been awful, but they watched the forecast and knew when to come to start with the inside work. I’d read earlier reviews so I knew to tell them that a 40 ft. ladder would be needed. I was surprised that they charged for every little thing though as the company I used previously did not: $ 40 for the ladder, $ 3 for cleaning each of the tracks, and extra for the inside of the skylights (I would have called those windows). I suppose that other companies also charge for each storm window and screen, too. Tips for the future — Ask about all the costs. Post sticker shock, I’m pleased.

I called Bubbles and they were able to schedule me the next day (a Friday). On Friday I got a phone call telling me when they were on their way, and another a little while later, indicating that it would have to be rescheduled, as my house was too tall for the ladder they brought. Fast forward 24 hours to Saturday, two guys (and several ladders) arrived, and left me with clean gutters (I had rows of small trees growing in each one!). They were very professional and courteous, worked quickly, and best of all it was not expensive. I will definitely use these guys again.

Came a day earlier than I was scheduled so I was surprised to see a guy walking into my yard with a ladder unannounced. Good work though. I must have had about 100 pounds of leaves muck and saplings in the gutters so this was much needed. Price was fair for the work that was done. I would use them again and suggest them to friends.

I booked Bubbles for an 8 – 12 arrival (first appointment) several weeks ago. I am a repeated customer. I started calling for an arrival time at 7:30 am — I work within walking distance of my home. They told me to expect the technicians by mid-​morning. When no one arrived I called back and was told it would be «closer to noon». She claimed her phone and internet was down. I said I needed a precise response by 12:15. Another person called and said they would have to reschedule and blamed her colleague for giving me bad information. I cancelled. Then, at 12:20 a window washer finally showed up — alone — apparently with no communication from the schedulers. On every prior occasion two technicians came — one for onside and one for outside. Don’t use this unreliable and unprofessional company

I have used them in the past and recall them as being very good, but it’s been awhile. We are getting our house ready to list and wanted to have the windows (inside and out) and the screens cleaned (we have a split level home). They showed up on time (I mean like to the minute)! They had all the equipment (which was great as I hadn’t connected my hose yet) — they sent a team of two (one did inside the other outside) and they cranked, while doing a great job. Windows and screens are clean, house looks great! Will for sure use them again!

My windows are beautiful! Salvador and his assistant from Bubbles Window Washing just left – and there’s a whole springtime world outside my formerly filthy windows I can see now! They showed up on the dot at the beginning of the timeframe I was told to expect them, and finished 9 second-​floor windows (outside only) and storms in two hours. Very neat, respectful and GOOD! Price was slightly higher than the phone quote, but I had miscounted the number of windows (french windows count for more), so no big deal. The only glitch was that the dispatcher, who said she would let me know when they were on their way, called 10 minutes after they were already here, but otherwise – excellent work and well worth the still-​reasonable price.

This company was a no show two years in a row, and in both cases they completely stopped responding after the scheduled appointment date had come and gone. I understand that gutter cleaning is weather dependent (due to freezing), but I explained to them when I made the appointment this year that they never showed after three reschedules and that I just really needed to make sure the gutters get cleaned since we can’t go through two winters without cleaning them. When it looked like it may be below freezing on my date, I asked if they could possibly move the date up. She said they would try to come out «today or tomorrow». They didn’t show or let me know they weren’t going to come. Then when my scheduled date came, I emailed in the morning to see if they were still coming. She said that yes, still coming between 2 & 4. At around 4 I emailed to see what was up, no response. I have emailed a couple of times since, no response. I just emailed her again and said it’s ok if you can’t get to my job, but please just let me know. No response. Now I’ve got a situation.

We were very pleased with their service, reliability and cost!

I wish I had trusted the other reviewers who had problems with this company for window cleaning. It was nearly impossible to schedule them. When we did and left work early to be there to meet them, they didn’t show because «the team was stuck at another job.» Then, when we rescheduled them for a first-​of-​the-​day appointment to avoid that problem, they sent a team that didn’t have ladders tall enough to reach our windows, which was something we confirmed (or so we thought) they could do. Disappointed is an understatement!

Wish I could comment on the quality of their work but never got that far with them. The only available appointment was 2 weeks out, fine. I was given a window of 8 – 12. At 8:30 they called to say they had to finish up a job from yesterday and would be there by 1. At 12:30 I got a call saying they had squeezed in another job and would be there by 2:30. I said that I could not stay around but all the screens were off so they could come and do the cleaning. They never showed. They never answered my phone calls. Great if you want an exercise in frustration and nondelivery of services. Thankful they didn’t get a dollar from me.

Horrible. Only use them if you like incompetent schedulers and technicians who can’t follow instructions. Thought I would give them a second chance and I was ripped off.

Bubbles just left my home and I ran to the computer to rave about them. They were on time, courteous, FAST and did a WONDERFUL job. In fact I asked the one guy if they had replaced the screen in one of the windows. Ah, yeah, it was so clean, I did not see it. Don’t let me forget reasonably priced. I actually think they are more then reasonably priced. I will definitely be a repeat customer. I also want to give a shout out to the dispatch team. They also are professional and courteous. I called today to get a status on when the washers would arrive. Recognizing that I was being an annoying customer I explained that if I knew that the team would be coming at the later part of my «window», I would run a couple of errands. They totally accommodated me. I REALLY appreciated it. THANKS BUBBLES.

Bubbles did a phenomenal job cleaning our gutters, windows, window sills, and storm windows of our new home!!! The windows and sills in our new home (a 2 story tri-​level home about 2,100 sq. ft) looked like they were not cleaned in the past 15 years! The cleaning of the windows and sills (and I wished I remembered to have them clean our window screens but forgot) made a huge difference. They took the time to clean the window sills (something I hate doing).
My husband and I were very pleased with both the customer service (they were very responsive to my questions and got back to me right away when I would email them) and were pleased with the quality of work. Also, it was very cost efficient. We have already been recommending Bubbles!

They cleaned 3 of 4 downspouts leaving one completely compacted with debris. I contacted them asking for an explanation after mentioning I had already replaced the downspout.
Their solution was to send over their field supervisor to clean out, my brand new, clean downspout at a charge of $ 40.
Despite their own site stating the following:
«Bubbles Window Washing & Gutter Cleaning is dedicated to your complete satisfaction. If you are not happy with your service, you can call us and we will come out to completely reclean your home, free of charge, seven days after your service date!»
This is how full of debris my downspout was:
Here’s some videos of how «clean» the downspout was left by them:
They could have at the very least owned up to not having done a complete job but the audacity of charging me for doing their job for them is so ridiculous I wouldn’t have believed it unless I just experienced it.
I would have still recommended them had they made any actual effort in this situation but they didn’t.