Bg8808 Wireless

AVOID THIS PLACE! Very poor customer service and dishonest business practices.
My friends and I got a family plan here a couple of years ago when we first moved to Chicago. At the time the carrier had a promotion that we could get $ 70 each cash back after signing up for the plan. When we waited for a couple of months and didn’t see any cash back we went back there to inquire. They told us to leave our invoice there and come back later for the credit to be processed. When we went back unfortunately this place was closed for the day. Therefore we went back another day but they just downright denied having anything to do with us. When I tried to explain the situation (I talk a little bit fast) this middle aged guy there just MOCKED me, and blabbered gibberish in a overly dramatic faux-​female high pitched voice instead of helping. How can you work in the service industry and be so downright RUDE? I later called the store multiple times asking to speak to the manager so I could file a complaint against this guy, but of course they never cared.
From that point on I only go to actual branches of the carrier instead of a middleman like this. While they are also difficult to deal with, at least those people are «legit» and are slightly nicer.
I wish more people could be warned about this place, but sadly I feel like most of their customers are very Chinese and thus probably won’t look at my review.