Bed Bath & Beyond

There’s free parking and the people who work here seem nice. That said, this store is ridiculously cramped, even by Bed Bath and Beyond standards (completely unacceptable by any other standard). The main aisles are barely wide enough for a single cart to pass, and it’s very difficult to find anything.

I came in with an annoying and complicated return and Stephanie helped me out. She processed it with minimal inconvenience and even applied a coupon to a reorder that I didn’t know about it. Thanks and nice work.

This is the closest Bed Bath and Beyond in our area and I love it. It always has what I am looking for the staff has always been friendly and attentive. I enjoy doing my shopping there and I like how they take expired coupons.

This location is on the smaller side in comparison to other stores. As a result the company did a good job with making the most out of the limited space available to them. Positives of this store are the 20% off coupons, the free parking in the garage, the very helpful staff that may feel like they are stalking you because they are everywhere you turn. Negatives about this store are the check out lanes or should I say lane, plus due to the limited space its hard to find some items or you feel like you are standing in places you should not be allowed with unpaid merchandise. The employees attempt to ease the check out lane frustration by utilizing the registers at the customer service desk. No matter this store is an ideal place to explore if you are looking to create space saving techniques and cooking made easier, plus it has more than enough options for the nearby college students to make the dorms or apartments feel more homey.

This is a great store. The staff have always been helpful. This place has some great products and great deals some times. I love the 20% off coupon that they send every month. As soon as one expires, they send another one right away… of course you have to sing up for the coupons.
We have bought a few things from this store and had a great experience. Some things seem pricey but that’s not because of the store but because that’s just how much they are worth. So all in all, can’t complain. Great store! Great staff!

I have to admit, I was the bride who NEVER wanted to register at B, B,&B…just too trendy. However, after discussions with some friends about their experience with the B3, especially the return policy, my fiancé and I decided to jump on board and set up a wedding registry.
We met with Dan, a wedding consultant, at the Roosevelt location and he was absolutely AMAZING! What an experience. Dan sat down with us to discuss our personalities, our wedding, our guests, our wants/​needs and then he walked around the entire store with us to discuss products and answer any questions we had. He offered suggestions, provided opinions on products he uses from the store, and pointed out «wedding MUST haves.» Along those same lines of quality of customer service, he even looked over our registry to make sure our quantities all matched up (so we didn’t order 12 plates but only 10 flatware settings, didn’t have red towels when everything else was beige, etc.). Dan had a great personality and made the whole process really fun.
While I started wedding planning anti big chain stores, my experience at this particular Bed, Bath, and Beyond has now made me a promoter to all the other brides-​to-​be. I highly suggest working with Dan.

I get my sodastream CO2 refills here, so it’s really handy that they send out so many of those $ 5 off coupons. Despite having an expiration date, those coupons don’t ever expire. The $ 15 minimum purchase is perfect for swapping out canisters.
There’s a free parking garage, though the signs all confusingly say to take a ticket and get it validated. Hint: there’s no ticket, and definitely no validation needed.

Did I complain about them being a little too helpful? Yes, I did and it’s time to eat my words. Today I stopped in to look at the new offerings in one cup coffee makers. I had one of the earlier s which really didn’t make a strong enough cup of coffee, I didn’t get around to returning it and I thought too much time had gone by so I gave it away.
Needing another coffee maker for my office I bought one of a more traditional type with a grinder. I used it one time when I had a client come in, it was a PITA to clean, and to boot we each had one cup of coffee. So I went in too take a look. I first was approached by a overly helpful person on the floor (j/​k) then got to talking about what was wrong with my first Keurig, and she explained the newer one that came out, then another overly helpful person joined us, (j/​k) and showed me another not as fancy model of the same thing. I decided that I might give this a try, and he said why not if it doesn’t work bring it back, we have a liberal return policy. I then asked how liberal because I had bought (showing him) this one a while ago and only used it once, and I don’t have the box any more. He replied, «bring it back» so I did buy the newest Kurig, and it did make a stronger cup of coffee, so I packed up the other on and brought it back. They managed to look up the old sale and credit my card back.
So I guess they worked out the disappearing part, and kept the being too helpful part, which I have to say I won’t complain about any more. Lesson learned.

Easy returns and exchanges. Staff was friendly and helped me find a lot of what I was looking for. Free parking at this location is definitely a plus.

Normal Bed Bath and Beyond, staff is super helpful when looking for things you may need. Great place to have a wedding registry !

This review is for this BB&B location specifically, not BB&B in general.
I’ve always been a big fan of BB&B since they always have a ton of great stuff and a great variety, but for some reason I’ve been struggling to find the things I’m looking for at the store on Roosevelt. They’ve got a pretty limited selection of plates, glasses, silverware, etc, and they don’t have a huge variety of kitchen or home appliances (read: only one type of vacuum or juicer or blender or whatever available).
The staff is quite pleasant, there’s free parking (which is saying A LOT in the near-​downtown area), and they’ve been pretty good at working with me, I think I’m just a little frustrated and disappointed that I can’t seem to find the variety I’m looking for here. I admit I’m slightly picky and hard to please when it comes to home stuff (especially anything and everything dealing with the kitchen!), but I just feel like the BB&B from my hometown had a much better selection.
But, at the end of the day, you can always order stuff online!

I like this place it has a lot of great things. Very helpful employees I’m glad I choose this place.

I can stay in this place for hours! Everything is organized quite well. Nice merchandise, sometimes out of the ordinary. Staff is great.

What really stands out to me at Bed Bath & Beyond is the extremely FRIENDLY staff. Every time I shop here, there is always someone willing to help me out with my purchases. Most recently, we went to purchase a few items from a wedding registry. I really like that they print it out for you and only give you the items that have not yet been purchased. As my hubby and I went on our scavenger hunt, we were approached by two different sales associates asking if we needed any assistance. Further, because I am the worst gift wrapper ever, it is nice that they do complimentary gift wrapping too!
Overall it is a pleasant shopping experience… and yes, they also have a lot neat things for the home!

Quite inconsistent service when I come to this location. Today I went in and two employees were chatting away. One said hello but then went back to chatting. I purposely walked nearby cluelessly and lost. Talk about tunnel vision or not being able to read body language — they kept chatting for another 10 minutes. Finally one of the girls came over to help and of course they didn’t have what I had seen online.
Other times I’ve been here the staff is quick to assist and not just say hello.

i go in here for things that i get all at once… and sometimes i go in for just keurig coffee cups. and the staff is always asking if we are doing ok and also if we need help. always!
but yest Tomas was a great amount of help and made it easy for our descisions. very nice guy and all around nice employees.
this place has everything you want. and free parking! yay

Very helpful staff.
Huge selection of merchandise.
FREE parking!!!
Convenient location.
I highly recommend this place.

I bought 2 items and had 2 of those 20% discount cards, the total was under $ 20. What’s not to like?! I’ll be back after the holidays for bigger savings. One reviewer mentioned the difficulty in parking, we had no problem but maybe it was because the time of the day.

This is the nicest Bed Bath & Beyond of the dozens that I’ve shopped in over the past 20 years. The store is very clean and exceptionally neat., and customer service comes first. Several employees offered assistance while I was looking around. The staff is incredibly knowledgeable, well-​trained and thoughtful. They are also as polite and helpful as can be. In fact, their attitude seemed to have rubbed off on the other customers, all of whom seemed pleased to be there.
When I came in to buy a gift from the bridal registry, Jasney invited me to sit down in the registry area while she went to print a copy of the couple’s choices. She went over the list with me, and explained in detail all the purchase options, including showing me items that were in stock that could be carried out or shipped. She explained the coupons and discounts that were available. She actually offered to bring items to show me.
They will validate your parking ticket with or without a purchase. I often park in the Home Depot lot and walk down the stairs into the Best Buy and Bed bath and Beyond lot from there. Once you figure it out, it’s very easy.

For some reason the parking is a pain in the ass… Not sure why there are two gate arms and a giant hole in the ramp up but that is how it is here… Maybe trying to carry over the rough pothole filled streets of Chicago to the typically smooth and trouble free parking garage. I don’t know but I don’t like it whatever it is…
And for the validation — what if the store does not carry what you are looking for? Do you get stuck with paying for 5 minutes of parking to visit a store that does not carry what you were looking for to begin with???
I went here looking for a hamper and a laundry basket.
I asked the staff where they were located. The woman who helped me was very nice and courteous. This review is in no way meant to be a negative reflection on her whatsoever.
Once she showed me the one laundry basket they carried I asked if there were others. She said no.
Granted this is a laundry basket we are talking about. But Bed Bath and Beyond wanted $ 7 or so for it… It did not do anything special. It did not talk. It did not walk. It did not fold your clothes.
It sat on the floor or wherever else you put it and held your laundry within its confines.
The woman stated that because this was an urban store that their selection was extremely limited on many things and that if I wanted more options I should visit a location in the suburbs.
I will be doing that since I work in the suburbs.
I am willing to bet their parking arrangement is not a pain in the ass as well…
I then went to Target and purchased a laundry basket for $ 3. It does the EXACT same thing that the $ 7 laundry basket would have done. Just in case you were wondering…