Arnstein Steven E PC

I called for an appointment and as a few other reviewers have posted, got bad attitude from the receptionist. That is not a way to make a first impression. I informed them no thank you, I will find a different dentist. Dr. Arnstein may be great for all I know, but who wants to deal with a receptionist who acts like you’re inconveniencing her by asking her for an appointment?

Great friendly reception. Love Dr. Arnstein, he has a great personality! Been to see him at least a dozen times. Great truly efficient service. Always willing to fit me in a last minute emergency. Coworkers always in disbelief how pleasant my visits always are.

Dr. Arnstein is an excellent dentist, great service all around from everyone in his office. Have been seeing him for many years, grew up in Bridgeport with Dr. Arnstein as my dentist, have since moved to the north side but still return to his office. Could not ask for more.

What i found reassuring about Dr. Arnstein and his practice is the equity with which he approaches each case. Dr. Arnstein will unequivocally assess your necessities, and will neither pressure nor compel you to get started with procedures that may not be warranted — in fact he encourages to solicit a second opinion and provides you with cost-​effective referrals.
Dr. Arnstein explains the options you have with clarity, he does does not rush his work, and his general amicable approach to patients is a respite from what I have encountered in the past.
The staff is always friendly — in-​person and over-​the-​phone. They do their best to accommodate your scheduling needs and are vigilant enough to alert you of any cancellations, so that you may come in earlier.
I have no reservations in fully recommending Dr. Arnstein to anyone in need of dental work — I have NEVER left his office dissatisfied, and plan on continuing my dental care with him in the future.

Talks my head off and gives me free x-​rays every time. A true Bridgeport gem.

**Amendment to my previous review**
As a result of my previous 2 star review, Dr. Arnstein called me personally to discuss my dissatisfaction and offer me a re-​do cleaning for which I took him up. He did a more, shall we say, aggressive job this time. That entire experience behind me, I plan to cancel my dental insurance and go back to my former doctor.

I had a minor dental emergency, and the awesome receptionist was able to fit me in right away. Dr. Arnstein is great, and I was in and out in 40 minutes. Due to an insurance snafu, my coverage doesn’t kick in until next month, but the cost to fix my tooth was extremely reasonable. Greatest dentist/​dentist office OF ALL TIME. I’m actually looking forward to going back for a cleaning and check-​up!

Dentists are not my thing. I had a bad experience around age 8 when a dentist slapped me because I screamed out in pain. So, when I got dental insurance I picked Dr. Arnstein. Not knowing anything about him and yet hoping he would take care of me.
Dr. Arnstein did my first cleaning and told me I had great teeth! (Yeay since I haven’t seen a dentist for over 2 years). I also had a root canal that had not been filled and instead of recommending an expensive crown as another dentist had, he said that it could be done with a filling! Another YEAY!
My anxiety to have the filling done was mounting… I had to reschedule the appointment. The receptionist who is a complete sweetheart, got me in on a cancellation 2 days later. Love her.
Had the filling done and it is amazing. It feels like I have full use of my mouth again. Dr. Arnstein seems to know everything about teeth. A plus when he is poking around in your mouth with sharp objects. The way he handled my filling was nothing short of spectacular. He was so quick and it wasn’t totally painless but the tooth was in really bad shape. But, I was in and out in about 30 minutes. With no real pain the next day… I was pretty shocked because I thought I was going to be out the whole weekend.(My appointment was on a friday)
If you have a choice with insurance or just want to go to a cool dentist who leaves you pain free, Dr. Arnstein is the guy. He and his staff made me feel like I was part of a family. Honestly, I hope I don’t have any more dental issues soon but I know if I do they will take really good care of me.

I got my teeth cleaned and a filling redone, and the service was spectacular! Dr. Arnstein is hip and talkative, but not in that annoying kind of way! The receptionist (an older lady) was such a sweetheart! I got some kind of discount, and I’m not quite sure for what, but hurray!
Lots of exclamation marks in a review = 5 stars!

I’ve been going to this dentist and his father for at least 25 years and never had a problem. In fact, I have an appointment tomorrow. Both the reception staff and the dentist are very friendly. He takes all kinds of insurance and won’t cheat you if you lack coverage.

He’s on the 2^nd floor of a medical building with an elevator and a parking lot. The other professionals in the building are great also, especially the psychologist.

I’m sorry that the above person had a bad experience, but I feel it’s important for me to speak up and say that I had a very opposite experience.
I went to get my teeth cleaned here yesterday, I thought the receptionist was perfectly nice (I see it’s been like 7 months since the review, maybe someone different?), the doctor did the cleaning quickly and gently, and only charged me $ 40 because he said my teeth were pretty clean and he couldn’t justify charging me full price.

I am in the market for a new dentist and figured I’d give this office a shot based on my friend’s recommendation. I’m sorry to say that I wasn’t even able to make it into the office before the negative experience began.
The receptionist at this office condescendingly talks to you as if she’s doing you a favor by letting you grace the good doctor’s scheduling book. Now why would you want to do that to potential patients? Being later in the day, I chucked the initial call over to her just having a bad day.
Fast forward to a week prior to the appointment when I find out I’ve a last minute business trip out of town and call to reschedule. The same lady answers and proceeds to argue with me as to which week we’re scheduled for. Even knowing that I wrote down the date as I made the appointment and definitely didn’t make a mistake, I apologized and asked to reschedule. She proceeded to snap «Why don’t YOU call us when YOU figure out when you can definitely come instead of me having to constantly call you?»
3 letters, W-​T-​F. To my knowledge, this was the 2^nd conversation we’ve ever had and out of the 2, she only called me once. I didn’t realize making appointments for new patients were such an inconvenience for this receptionist. Hey lady, get off the Kool-​Aid, remove that 10ft pole up your rear, and check that crappy attitude of yours at the door. Here’s when I can come in — does NEVER work out for you? I don’t have to put up with your condescending attitude.
**Update**
Shortly after I wrote this review, I received a call from the Arnstein office asking to confirm this Friday’s appointment (I WAS RIGHT so you can shove it Ms. Bitchy Receptionist).