Archer Animal Hospital

Love Dr. Vinu. Very helpful, very forward, saves you money and does not over price! She’s all for natural remedies like us and has always been honest and correct when it comes to our dogs. I’ve recommended her to many friends and family and they all love her! She’s great with the kids too, stong believer of educating kids on prevention.

I work as the front desk for a doggy daycare and we had a mutual client come in to get his dog’s nails trimmed but we did not have the dog’s vaccines in our system. So I called his vet (Archer Animal Hospital) told them that I was calling about a mutual client and requested his vaccine records so that we can get the client into grooming.
The receptionist was short and said to call back in 30 minutes because she was busy. I asked her politely if she can at least tell me verbally as I had the client in front of me and she sighed and told me to hold on. Then I heard another woman’s voice on the phone and she went over two vaccines only so I asked her about the Bordatella which she had not mentioned, she sighed and with much attitude asked «Is the dog going to be boarding?» I told her no, but we need that vaccine for Grooming. She said «I don’t think she has it»… Um, you don’t «think so»?
I asked her two times «So you don’t think so but you aren’t sure?» She repeated with a sigh and the worse attitude «I don’t think so, no». Then she proceeded to tell me «Next time you should tell your client to bring in the vaccines with him because it makes a lot more work for us». Um, I am sorry but I believe that is part of your job and how do you expect me to tell my client to bring in his vaccines so that I don’t make you work harder? We always ask our clients to bring a copy of their vaccines but this was a walk-​in so we weren’t given the chance to ask him beforehand. Anyways, if I wouldn’t have called them the client would have themselves. I wonder if they would of given the client the same rude and poor service.
I understand vets are busy specially with this CIV going around but that does not give you the right to be so rude and HANG UP ON ME. I understand how it can get busy with tons of calls/​emails/​clients, it happens to me too but it is part of the job. I would lose my job if I ever spoke to someone like that. The client was shocked when I told him I was not able to get his vet to confirm one of his vaccines.
Very poor customer service… Unbelievable.

Dr Vinu is very unprofessional, or maybe she’s tired of her profession, my family use to take their dogs here, so I decided to do the same. I called her just to find out how much was an umbilical cord hernia repair, I gave her all the information on the puppy she was literally forcing me to castrate my dog over the phone. I told her I wasn’t interested in doing that. She kept talking about that subject and kept telling why I should do it. It got to the point for her to tell that if I lovedy dog I would do it. So I just thanked her amd hung up

Yes I agree with the other reviews the Dr. Is very good with he dose. Im thankfully we have this is are areas

I have been taking my pets to Dr. Vinu for 7 years & I will never go elsewhere! I have so much respect for Dr. Vinu — she is a wonderful, caring vet. Her pricing is very fair & reasonable. She doesn’t seem to have the overhead that larger, more expensive veterinary practices have, which makes her office really focus on the care of your pet instead of selling you pricey products you really don’t need. She has educated me a lot on both the best & worst things for my pets health. Appointments are convenient & staff is so friendly. Convenient parking. I feel very blessed that we have such a wonderful vet!

If you want to go somewhere where they treat your dogs like humans, do not come here. Dr. Vinu is a vet not a doctor or a pediatrician. She treats the source and she educates the owners. She does not over medicate or «baby» the owner or the pets. Her and her entire staff are wonderful. Of course if you want to be treated like you are going to a pediatrician for you child don’t come here b/​c Dr. Vinu will quickly remind you that your pet is an animal and not a human. This place is super affordable and so so so good.

Horrible Horrible Horrible costumer service. It is not a waste of your time to look up an owners information on their pets current vaccination. ITS YOUR JOB. If you didn’t want to help your clients get a new career. Will NEVER recommend this vet based off how I was spoken to over the phone by this place.

Dr. Vinu and staff are very friendly and down-​to-​earth. If you are looking for an upscale, over-​priced vet office, THIS IS NOT IT! Dr. Vinu is sensible, reliable and extremely reasonably priced. We have 2 dogs and have been going here for a little over 2 yrs. I agree with other reviewers. Dr. Vinu will not have you waste your time or money with prescriptions if a simple diet change will have the same results. I highly recommend this vet!

This place deserves no fuckin stars. The Doctor is a total bitch. She has no idea what the fuck she is talking about. Horrible service. Took my dog in because he was sick and wasn’t able to urinate; she treated us like shit and supposedly diagnosed my dog with swollen anal glands. She gave him Biomox. Took my dog home. My dog was still unable to pee. Took my dog to Pulaski Animal hospital and recieved the best care. He was diagnosed with bladder stones. If you need to take your dog in for a check up or something more serious take him to Pulaski Animal Hospital. Dr. Bialek is the best…

I just came from there with my dog named Boo. And they took such great care of her. She had a growth in her ear so she had to have surgery and her ear looks perfect! They cleaned her teeth and saved me the one she lost. So now I have my baby’s tooth. She also got a pedicure. I would defiantly tell my friends about this hospital. And the vet is great !!!
I am really happy I chose to come to this hospital over the others that I checked into.

First off, I’ll say that if you need a vet to give your yearly shots or do a basic checkup, perhaps Dr. Vinu may work for you just fine. However, I was duped by all the «glowing» reviews here and called Dr. Vinu when my regular vet was not available. I’ve had about 4 – 5 visits with her so far and my last visit was the worst. She is NOT the vet to call if your dog is sick or needs emergency care. She does not do x-​rays or bloodtests and will refer you elsewhere if you need them.
About a year ago, my dog had a stroke and I took her to Archer Animal Hospital then in an emergency situation when my regular vet was unavailable. Dr. Vinu saw me right away and diagnosed the situation, gave me meds, and everything turned out fine. A few months after that, my elderly dog was having major digestive issues and at one point she refused to refill his diarrhea medication, saying «he can’t take it forever.» About a month after that, I made the difficult decision to put him to sleep and she talked me out of it, saying «he was fine» and to hold on a bit longer. This was very hard for me. When I did eventually take him in to be euthanized, she was whooping it up in the next room for a half hour with some clients and then her incompetent assistant could barely help her out with what needed to be done with the euthanasia. Both her and the vet tech were insensitive to me during the whole ordeal and she actually had the nerve to ask me when i was going to bring my other dog in for her yearly shots as I was paying the bill in tears.
A few weeks ago, i had another emergency situation with my dog, who was extremely lethargic and had major inflammation on her head and neck. Her incompetent vet tech again made no attempt to help me as I was carrying my sick dog into the waiting room and then had the nerve to ask me if I was there to have her euthanized. Once Dr. Vinu saw us, i explained to her what was wrong with my dog and she asked me «well, what do you want me to do for her?» Then she complained that I wasn’t a regular client of hers and that she didn’t have vaccination records on her, as if she only treats animals that are her regulars. i was screaming and crying saying «please help my dog» and Dr. Vinu suggested «it could be cancer» but that she doesn’t have the ability to take X-​Rays or blood tests to find out. I’d have to be referred to VCA to do that. She yelled at me, telling me I was stressing my dog out with my pleas to her and made little attempt to help us, other than «feed (my dog) some plain yogurt», which seems to be her solution to everything. She gave my dog some NSAID (Etogesic) and antibiotic and sent me on my way, angry and in tears.
After little progress with her recommendations, I took my dog to Animal Care Center in West Loop two days later, where they treated her immediately, gave her fluids, took x-​rays, bloodtests, and got her on a cocktail of meds that had her condition cleared up in a few days. It was not cancer, it was inflammation.
I will never take any pet to Dr. Vinu again and am angry about the money I wasted thinking she could help my sick dog. There are better vets out there. The money you save is not worth it.

She rips hair out of my poodle’s ears –_​_​–

My husband rescued a kitten from the street that had road burn on one side and was severely malnourished. We already have a cat, and we wanted to make sure that this new addition was healthy, and that we were meeting all her needs. Since she’d been on the street a while, she was exhibiting some anxiety at home, adjusting to the other cat, and adjusting to having regular meals (i.e. constantly ate everything in sight).
Since I work, my aunt took the kitten in to get a check up at this animal hospital. The vet looked her over very briefly then scolded my aunt about how flea and tick collars cause liver problems. She then proceeded to CUT the collar off the kitten.
Now maybe this is no big deal to anyone else, but this really upset me. The collar the kitten was wearing was a pheromone collar meant to help her settle in, not a flea and tick collar. I appreciate the vet has an opinion as to flea and tick collars, that she can makes suggestions and recommendations to her patients, but to CUT the collar off to me shows an incredible amount of arrogance and maliciousness. I called her and let her know how disappointed I was with her service. She offered to replace the collar (now that she realized what it really was), and I suggested that she learn how not to destroy other people’s property in the first place. We will not be returning.

Dr. Vinu is a joke, she tortured my poor dog. He had an ear infection and she roughly grabbed him from my arms and grabbed a cotton swab and started to roughly clean his ears while my dog kept trying to get away from her in pain. Then she gave him a shot for rabies and my dog moved from the pain and the needle was still in him! He wouldn’t stop crying when we got home. My friend’s dad took his dog to get nurtured with her and he was crying for a week after that. Never take your animal there

Dr. Vinu is such a sweet lady. She is extremely easy to get a hold of… I love her so much!
The place is a bit dirty but you can tell she truly loves animals.

Dr. Vinu is a great vet. I trust her expertise & she really cares about my dog like if it was hers. She charges good price b/​c she knows this is a working class community. Her staf f also is very caring and nice. I will always bring my dog here. Paws UP!

this is the best animal hospital ever! the vet is truly caring and wonderful. we’ve been bringing our BB (husky/​lab mix) for almost 7 yrs and have nothing bad to say about Dr.Vinu. We are going to miss her when we move to Boston. We HIGHLY recommend this place to anyone!!!

This is a great vet to take your sick pet or just for an annual checkup.
I’ve been taking our Australian Cattle Dog Mauii here for 2 years now, and I don’t have a complaint. Dr. Vinu is friendly and is careful to explain everything, from the procedures, to the medicines, or any concerns you may have. And the pricing is reasonable.
The facility has a BIG plus — a back door. We’re able to take Mauii, who doesn’t play nice with other pets, directly from the back entrance into her own private room.

I remember coming here almost 10 years ago to have my cancer stricken hamster put down. And now that I’ve had dogs for the past 8 years, I don’t know why it completely slipped my mind how great this vet is.
10 years ago, when my hamster was sick, I was devastated when Dr. Vinu told me that she had to be put down. But she was extremely caring and comforting, although I cried my eyes out in the clinic.
Now, it seems that my dog has diabetes possibly. I really didn’t want to take her back to Burnham Park Animal Hospital because the prices are exorbitant. I also didn’t want to take her back to Brighton Park Animal Hospital since one of my dog’s puppies had died there while under their care. After Unilocaling for vets in the area, I found Archer Animal Hospital and remembered how amazing Dr. Vinu was. Why didn’t I remember to take her here before?
Dr. Vinu does everything herself. She has an assistant but he doesn’t perform any procedures on your pet. That’s the one thing I disliked about Burnham Park, they’d take your dog to the back of the clinic while you sit in the waiting area knowing that your pet is freaking out in the back while treated by assistants. I stayed with my dog the entire time while Dr. Vinu gave her all her shots.
I think I spent almost 90 minutes at Archer Animal Hospital, as Dr. Vinu explained everything she was doing and what I should be doing in the future to help my dog. A few thing she’d said contradicted with what a previous vet had told me too — I think I’m gonna listen to Dr. Vinu instead though.
My dog got all her shots, a blood test, ear cleaning, meds for an ear infection and a bottle of ear cleaner, all for $ 165. Dr. Vinu is definitely my dogs’ new vet. Oh they have a parking lot in the back too!

Dr. Vinu and her staff are the best! Every time I take my doggy there I feel like I’m visiting an aunt who happens to be a vet. That’s how caring an loving she is. The services are affordable and just as good if not better than other «fancy» vets.
My sister and girlfriend both take their dogs here too. If your pet is just a little sick and not is critical condition, she would also rather give you an alternative home remedy as an option before buying expensive medication.
I have taken my dog here for annual check-​ups and shots, rabies shot, heart worm and poop test, tick prevention and also once for an allergy emergency.