Apogee Health Partners

Worst patient and customer service ever. Always the same lady who answers the phone, (whose name should remain unspoken, unless the managers at Apogee approaches me and like to discuss the nature of this complaint.) she is rude, short and basically acts too busy so she can get you off the phone. She is totally unprofessional, doesn’t do her work until you nag her for work status, then she complains while doing it. Never had I met such unprofessional person in my line of business. She’s a disaster as a front line staff for Apogee. No one in my company wants to talk to her. Apogee, you have a bad employee answering patient and providers phone call. This was a personal experience, and word of mouth from other staff. Doctors, you be crazy to be contracted with them. They make every attempt not to pay your bills. Take it from someone who has been there. If you don’t get on the phone, you won’t get paid properly. Apogee is there to take money from the insurance and try their best to hold on to that money. Think twice before signing up with apogee.