Airways Parking

I have been parking here for over 15 years now. The service the last four times I have used them has been terrible. They are rude and the wait times for the pick up vans are over 20 minutes. You call them and ask them where the van is and they just do not care. You go in and pay and they act like they are doing you a favor taking your money. I hate to say it I have to find a new place to park after all these years.
DO NOT PARK HERE.

My wife and I parked here for two days and our experience was average, but they could be nicer about everything.
When we pulled in at dusk, there were two shady looking men in black coats standing outside. One stared at me for a few minutes, and the other slowly walked over and said «When are you picking it up?» in a sharp tone. No hi, or banter. After the cold, quick exchange of information pertaining to the ticket and costs, one would have thought that I had gravely inconvenienced the man for parking there.
We got into the shuttle immediately and sat in the van that needed to be cleaned and I think had ripped seats. The attendant was normal, then we got to the airport. No fuss.
When we landed, we got our luggage and I called for a pickup. There were a few other customers outside waiting for the same van, so we all made it in, but barely. I was a bit nervous that we weren’t all going to fit.
As we got into the lot, I walked into the office to pay. The man on the inside was a lot nicer, talkative, and had a general professional business demeanor. I paid the posted fee on the wall ($ 14/​day) without any problems.
I give 3 stars because it’s just average. Next time I park, I’ll pay a bit extra to get a more polished parking experience.

Very convenient as it’s probably less than a 5 minute ride to midway. The morning (drop off) process is easy. When it comes to the pick up these guys are slow and VERY rude. I have used this place many times because of the close proximity to midway but each time i need to wait up to 30 minutes for the shuttle back to my car.
Just this past week I waited over 30 minutes for the ride and when the van arrived there were so many of us waiting not everyone got a ride. They say they have multiple vans performing pick ups but considering the close proximity it should never take more than 10 minutes for a pickup if this was true
When you call for the pick up the guy who answers is quite rude and when calling back for pickup status the guy yells at you.
If you like standing on the platform watching other vans come and go while you wait for yours, enjoy yourself. This is the last time for airways unless they get a new night (pickup crew). It’s too bad the morning crew doesn’t work the nights.

I thought i finally had a parking lot which I could rely on.
I had parked here twice previously with no problem or issue, in fact the service was pretty good –until last night. Last night cemented the deal for me – time to find a new lot.
To begin with the lot is advertised as“only 3 minuets away” from Midway yet it took their extremely rude driver who didn’t say a word 45 minuets to pick us up-​us meaning 12 people. Unfortunately I didn’t have a seat and was forced to stand with my back side against the outside door. Needless to say this tried my patience – however I tried to keep it light until we got to the lot and my car wasn’t even waiting for us. That was it –I will never use this service again and I suggest that you look somewhere else –because this place is awful.

I came here about two weeks ago and had a brand new bottle of cologne stolen out of my car after having it parked there for only one night. When I called to complain, it was evident that they could care less and denied it completely. Such a shame because the service itself was fast and friendly.

Reasonably priced parking by Midway and great service. We came back after a snowstorm and our car was warmed up and cleaned off so we could drive right away. The shuttle is very prompt, too, and picks you up within 10 minutes of calling.

I used to love love love love this place. Zoom up 20min before flight, they rush you up, you breeze through security (how is MDW so amazingly efficient? heaven!) But I think they now have new owners. The vans have changed (which are fine) but the staff seem stressed, disorganized, inefficient and cold. **and you will get ripped off**
(a) shuttle was about 15min late after we called. It was a busy day given lots of cancelled flights (thunderstorm)? — ok, maybe if that was the only thing.
(b) When we got in I gave the driver my ticket (my cell had died so I didn’t call ahead of time – other passengers I was waiting with had). Driver was rude, and then finally did call it in, but no one at home base answered. Busy night? ok, again, maybe.
© I watched TWO people ahead of me get ripped off, and maybe I was too! (i) «That’s $ 36.» «huh? it’s less than 24 hours.» «it’s after midnight» «right, but it’s less than 24 hours…» «oh, ok sorry I will refund you.» (ii) «That’s $ 96.» «what? I was gone only 5 days.» «yes, but it’s after midnight» … the customer proceeds to calculate everything. the guy is still trying to be dumb. «5×16 is… oh, ok $ 80, sorry I refund you.» (iii) now me– «oh, so i will be careful now…» «right, it’s less than 24 hours» «oh, so it’s… [looks at me]» «$ 16» «Right, yes, $ 16.». I now realize it might have been less since it was only about 10 hours. Should have let him say the #. Again, maybe it was a busy night. Maybe he’s bad at math…
but I’m going with my instinct and now I am SO SAD that I may need to find another place: (

The location is great if you at ok with the gravel. I pay 19 for shitty spot in California so 14 at this spot is a-​ok

Gravel lot, but free transit to the gates. Friendly parking attendent. $ 14 per day.

I purchased and used a VIP Valet Parking Groupon last month since I needed to find a new lot after a terrible experience at Midway Park Saver.
I was absolutely thrilled with the service at Airways Parking.
I live 45 miles from Midway and got stuck in stop-​and-​go traffic on the highway. I was in a panic thinking I was going to miss my flight. By sheer luck as I was pulling in, I told the guy I was late and he signaled the shuttle van (which was about to leave) so I could hop on with my tiny carry-​on. It was a very short trip to the airport (about 3 or 4 minutes) and I ran to checkpoint before security and luckily got there right as the barriers were being moved around and a new line was being formed. I timed it — from the point of dropping off my car at Airways to being past security was 15 minutes. Yes, 15 minutes. I couldn’t believe it.
On my return, my scheduled 11:40 pm arrival was over 2 hours late. I thought to myself, great… they probably went home for the night. But they were there! I called as instructed — they ask that you call once you reach the designated pickup point (which is a point right outside the baggage pickup area). The shuttle van was there in 4 minutes and I was at my car (which was in the front of the lot waiting for me) 3 minutes later.
SUMMARY:
— Both trips (going to/​from airport) in the shuttle van were swift.
— I really enjoyed being dropped off at the departures door and being picked up right outside the baggage claim.
— My car had the exterior washed since I paid extra for it (and they did a great job).
— There was no hidden fees for using a Groupon as another Unilocaler mentioned, only the addition of tax (which was clearly stated on the Groupon) and the cost of an extra day since I was there for 4 days and the Groupon was 3 days.
— 5 star experience!

Safe parking, quick pickup and dropoff. Great service!

WARNING!!! DO NOT USE!!!
I recently purchase a Groupon for this company. I thought what a great deal — door to door service, 3 days parking for $ 15! AWESOME! Whoa — was I wrong!
We landed after a long trip from California on Sunday night. We got our bags and called the parking lot to arrange our pick up. The phone rang and rang and no one picked up. After waiting for 20 minutes, we got a cab (not very «VIP») that cost us an additional $ 10. Once we arrived at the lot, we realized the power was out to the building. So, we were understanding until we spoke with the workers. Their was one man who spoke «English.» He was even thinking about reimbursing people for their cab ride, he just kept picking up his cordless phone, saying no power. I think this business needs to invest in hard wire phones! We got our car and then he told us we owed him a $ 7.50 «groupon fee.» Of course, we did not pay!
I felt for the guy because he was overwhelmed with the amount of angry people, but you have got to have better business sense than that!
Aside from the power outage and no one speaking English, the lot was in horrible shape — a lot of potholes, so my car was filthy (both inside and the drivers side mat).
The economy lot at Midway is a MUCH better deal and I will be parking there from now on. Makes me a tad bit leary of Groupon, too.

Parking in Chicago is notoriously bad, heavily ticketed (instead of putting their people in «Parking Enforcement» vehicles, they’re labeled «Department of Revenue»…at least their upfront about it), not included in your hotel stay, and if you choose to park in a garage it’s extremely expensive ($ 50 or more a day is not unusual… several garages offered «$ 6 first 20 Minutes»…give me a break!). So what’s a visitor to do when they come to town for the weekend? Act like a local! Most people living in Downtown Chicago don’t have a car and get along just fine. So where to lose a car a I just drove from Bloomington, Indiana? Easy, the same place everyone loses a car: The Airport!
The idea was simple: Drop the family off at the hotel, drive out to the airport, park like I’m catching a flight and take a cab back. Simple right? Actually, it was even better in practice.
1. Anyone living in or around Chicago knows there are two airports, Midway and O’Hare…one south and one north. Midway is the smaller of the two, but also the easiest to get to and from, so I chose Midway.
2. After a great experience at a long term parking lot at the Indianapolis Airport last year, I decided anyplace I parked should have free shuttle to the airport for me to catch a taxi and return my car to me washed and ready to go at the end of my stay. A quick Google search and I discovered Airways Parking (
). Total bill for 4 days: $ 66 and my car looked detailed not simply washed. I can’t say enough good things about these guys, I will use them again and again!
3. The cab ride didn’t happen. Turns out the Orange Line of the train runs straight from Midway to my hotel on State and Lake. $ 2.25 one way… and another $ 2.25 to retrieve my car four days later. All in, I had 90 minutes travel and saved $ 130+ on parking for a car I wasn’t going to drive anyway. Brilliant!

BEWARE!
When I first arrived, I gave the parking attendant my print out that I had put a deposit on for my parking space. The website recommends you do this to reserve your spot and also guarantee you the website rate, which is a few dollars less than parking on the spot. The attendant told me to not do that next time and just bring cash. WARNING #1 — anytime ANY parking attendant tells me that, it means he wants to pocket the cash himself. He also told me that it’s the same rate if I just drove up. WARNING #2 — that’s misleading on the website then. (BAD BUSINESS)
I asked for them to wash the car while I was gone. The car wash was fine — for $ 10 — whatever. I also read that in the summer, they have your car waiting for you and the A/​C on. DIDN’T HAPPEN! The shuttle did come efficiently when I called, but the driver could not of been any worse. Didn’t say one word to me. Because I didn’t have any singles, I tipped him $ 5. He could of at least made up for that after I tipped him by opening the door for me. I am a lady!
Anyways, I asked the shuttle guy if my keys were in the car and if the lot will just charge my card. (From my deposit) He said yes. He had no clue what he was talking about…
Then the cashier wave me to come in and pay for the due. I paid with my credit card and he didn’t thank me. Kind of just was a robot. Once I paid my hefty $ 14 (+5 deposit), he pointed to my keys on the wall and said «there are your keys»…I walked to my car while the tipped $ 5 shuttle guy smoked a joint.
As you can see, I given you more warnings than possible to not deal with these people. I think they are running a shitty business and will never return. There is a lot farther from this I think it’s called Midway EZ Park that I parked at before — definitely more reputable than this shady business.

Do not use. Hard to be disappointed with parking, but I was. Had problems getting a shuttle late at night to return to my car. Had to pay for taxi and parking.