Acchaa

The massage was good, but not at the price charged. When I booked the appointment I thought for that price I was going to be offered a robe to change into, a relaxation room to have a cup of tea or lemon water so I could relax before my massage. I was totally wrong. I arrived early thinking I could chill before my massage, instead I was given a form to fill out in the front window area and as an after thought offered a glass of water. Usually when you leave a spa a glass of water is always offered all I got was a nod from the receptionist. Save your money for some real pampering at a real spa that offers the amenities to go with the steep price.

Read so many good reviews but was really disappointed. Reserved a couples massage, something about essential oils and energy. Wasn’t even discussed. No essential oils used or mentioned. Filled out a form saying I didn’t want certain areas massaged and they were. My boyfriend said the woman who did his massage had really dry hands, even with oil and it felt like they were scratching him. Massage was ok, not great. The woman was pressing way too hard even though I said light to medium.
Also, Awkward when we came in the place. Door was locked, had to walk around to another entrance, then walk through a salon. We sat down, no one was at the desk. Finally a girl appeared and was on her phone the entire time. Not offered tea or water or anything. Finally offered water just before we were told to go in the room. After the massage, no where to sit and relax or shower like at other spas, even though we were covered in oil. Had to quickly change and leave. Not even offered to use the restroom. Not a good experience at all and won’t be coming back.

Was pretty disappointed in this place. Booked a couples massage with essential oils and none were used or talked about. Was supposed to go over your energy and that wasn’t done with. Was just a straight massage. Filled out a form saying I don’t like my face or thighs massaged. Both were. Also said to spend extra time on my hands and feet. Both were barely touched. Really expected more.

I’ve had a few excellent massages at this place in the past so I decided to treat myself to a 90 minute massage after a difficult week.
I swear my masseuse was never properly educated on how to massage someone. She kept pressing really hard on my bones. She didn’t feel and go with the muscles at all and her hands were super rough. It was like she was rushing and rubbing really fast. Also, the sound system was broken so I could hear everything. The newly opened bar next door was loud and it was very difficult to unwind.
After the massage my muscles were more tense than before. I was so disappointed!!! I won’t be going back there.

I get facials and waxing services from the amazing Jenya! She is so easy to talk with, and is a wonderful esthetician. The membership is a great deal as well.

I’ve got massages from Toni for the last 3 years and i think shes one of the best therapists I’ve had. She always starts with asking me how I feel, what is bothering me, and understands the difference between soreness, stress, pain and everything in between. She definitely addresses my sore spots, my knots, and can put in the right amount of pressure to reduce the stiffness in my back. I always feel better after going to her. She also understands aromatherapy, Ayurveda and implements a variety of methods and massage techniques to make sure you have a good massage. I would always recommend her!

The service was EXCEPTIONAL and I will be back. I saw Toni for Reiki services. I was referred by a friend because of pain due to post concussive syndrome and a neck injury that I sustained from an accident. The massage and energy work that I received were needed. It was as if Toni knew which areas in which I was experiencing pain and needed particular attention. I did not have to tell her, which I think is important when receiving this type of service. Overall, it was a perfect experience that was therapeutic to my mind, body, and senses.

I’ve had a few decent experiences here previously so I gave it one extra star, but recently Acchaa took a pretty steep dip in my book.
I had called on a Saturday to schedule an appointment before a trip. I work nearby and told them any day before I left would work for the appt. Monday at noon was what they gave me. Cool! Works for me.
Monday, I showed up at 11:45 and the salon was totally closed. Locked up. Dark. Closed. Thread Away was open next door and they told me «Oh no, they’re closed on Mondays» like I’m an idiot. Why would they give me a Monday appt? How strange! Is this a trap?! I waited for a while as they tried to get a hold of someone, but ultimately left to go back to work after like 40 minutes. I left them a message on my way back explaining I was disappointed they would tell me Monday and not be there themselves but also saying I would like to reschedule ASAP before my trip and left my number.
And while that has never happened to me before… I get it, mix-​ups happen, computer systems mess up, whatever. But they NEVER called me back to reschedule let alone apologize or offer any sort of discount to make up for 40 min of wasted time.
I also once had an experience where scheduled a pedicure/​massage for my boyfriend after a rough few months of Marine Corps training. I booked the most intensive ones and upon arriving to the salon, was told by the woman doing them «oh those are just upcharges there’s nothing extra, I’ll just do the regular ones.» Which just couldn’t have been a weirder comment to make. Like, why are they on the service menu then? Also during the pedicure, she told my veteran boyfriend all her conspiracy theories on how the government intentionally gives soldiers cancer. Relaxing!
So yeahhhhhhhhhh probably won’t be going back or recommending them anytime soon. Already found other salons walking distance from work. ADIOS!

This was a great escape after doing a 15 mile bike ride. If you’re not familiar with Ayurveda or your dosha, don’t worry. The employees will give you a brief introduction and quiz… not that it really matters. Once you’re on the massage table you’ll feel relaxed in the warm, tranquil environment.
My masseuse, Jennifer, was great. She had strong hands and worked away my tight muscles. All the employees were friendly and enthusiastic about sharing their knowledge of Ayurveda.

5 stars for THEE BEST MASSAGE and FACIAL I’VE EVER HAD, location, service, and ambiance. And the 5 stars were extra sealed by Loki, the salon’s service dog. What a great experience!
What can I say? I’ve been to the shadiest and finest massage places but this place takes the cake! The ease of making the appointment was already great. Then I get to the place and the aroma immediately soothe me. The décor in the lobby and in the rooms were pretty and calming. Everything in this place screams out in a very tranquil way to RELAAAAX! The women were accommodating, pleasant, professional and just a real treat to have around. The rooms were clean and the tables were high grade. All makes for a very comfortable massage.
I got the 90 minute Abyangha massage. Here is their description of that: A full-​body warm oil massage, a powerful recharger and rejuvenator of mind, body and spirit. Let your accumulated stress and toxins dissolve. Hand picked essential oils are warmed and blended, suited to your Dosha combined with a variety of Ayurvedic techniques to work along the energy channels of your body in a synchronized manner to restore the flow of vital energy.
Then right after, I got the 90 minute Red Carpet Ready facial: This customized facial paired with NuFace® non-​invasive microcurrent technology, instantly improves circulation, tone and texture, and helps to diminish fine lines.
AAAAAHHHHHHMAZING!!! If I can afford this every 2 weeks, I will be the happiest woman alive. But obviously this was a splurge. Thankfully, it was a christmas gift! The best 3 hours I’ve ever spent on top of a table! I wish they didn’t have to peel me off of it and asked me to go home =)
TIP: don’t be shy to tell them how you like it — soft, medium, hard etc but they’re very good in asking and giving recommendations. PARKING: there are street parking for $ 4 per hour. Otherwise, the place does not have a parking lot.

I highly recommend going to Mary! I have had many facials and massages before and Mary performed the best services that I have ever received! You can really tell she has knowledge and experience with both facials and massages, I will be back to this spa!

Mary gave me the best facial of my life. I signed up for there membership just so I can see Mary every month because I know she’s going to give me the results I need with my skin.

I love this place! I just had a wonderful 90 minute Abhyanga massage with Jennifer and I don’t think I have been this relaxed in my life. I felt like years of stress was relieved and I feel much more balanced and vibrant. I love the energy and the vibe there so much! Shawn the manager is so kind and she creates the perfect and loving environment for her staff and clients. I can’t wait to experience more treatments and it is like a calming sacred space. Highly recommend!

Jenya is the best!

I arrived at Acchaa feeling nervous about my first waxing experience, yet all my nerves melted away as I was enveloped my Jenya’s warm and calming energy. Her kindness, attention to detail and non-​judgmental demeanor immediately put me at east. The full body wax she gave me was an incredibly positive, empowering experience! Her gentle hands and big heart ensured that I was as comfortable as humanly possible, offering me water breaks and engaging me with heartfelt conversation. Jenya applauded my bravery and rejoiced in the South American adventure I’m about to embark upon. The spa itself is full of gorgeous artwork, genuinely kind staff and tranquil energy. I absolutely adored my Acchaa waxing experience!

Today I went my second monthly membership service, full brazilian, half leg, under arms. This was my first time and the lady who does the waxing is named jenya. She is so relaxing. Talks the whole time and makes jokes. She WAS AMAZING. I’m sold on waxing

I arrived for my scheduled massage on Saturday afternoon and the gal @ the counter Jessica had messed up my appointment. Anyways, i was told they do not have a female masseuse at which point i was slowly getting upset. Kudos to Jessica for saying she will upgrade any facial i book and so i was set up for the next day and to add to that she got me free threading for my eyebrows.
My facial with Jenya was excellent, thoroughly enjoyed the massage and fruit mask.
The spa was super clean, 5 stars for ambiance and hygiene. Will certainly go back again.

This is the type of business I like to see in my neighborhood.
I had a fantastic massage here with Velina… her technique is like none other! The spa is perfect for the neighborhood and you feel relaxed the moment you walk in. Shawn, the manager, is also super sweet and knowledgeable of the industry. I would 100% recommend giving this place a shot, you will not be disappointed.

I am finally getting to write this review! I went to Acchaa spa for a microdermabrasion facial I bought on Gilt City. This was my first ever microdermabrasion and let me say it was so great!!! I tend to break out a lot and the girl was so gentle and my skin looked radiant the next day! The space overall is very calming and relaxing. They have incense lit and play really soothing music. I have been thinking about how great it was that I am going to book another facial because I feel my skin needs a reboot again! Can’t wait to try other services they offer. Overall, love the space and the treatments!

Note: This review is for the threading service only — I’ve not experienced the other spa services.
I always get my brows threaded at Thread Away (Acchaa’s sister salon next door), but this past weekend had to go here because Thread Away was closed at the time. If this ever happens again, I will skip this place and just wait till Thread Away is open — that’s how different these sisters are.
First, the good news: My brows looked great when all was said and done.
Now, the rest:
1) My brows look great when I leave Thread Away, so Acchaa is no better in that regard. 2) The lady who did the threading here (who said she only threads at Acchaa) wasn’t exactly gentle or big on customer care. I know threading can be a little painful at times, but the ladies at Thread Away take note any time I flinch and ask if I’m okay. Not here, and she seemed rougher to begin with.
3) When the threading was done, I was so happy to hear her ask if I wanted the lotion (which comes with a nice brow massage)…only to be disappointed a mere 30 seconds later when I heard her say, «Okay, you’re done.» That little treat lasts nearly 5 minutes (sometimes longer) at Thread Away!
So, now that I’ve given my 2 cents and 2 stars… I’m going to copy and paste this into a 5 star review of Thread Away…