A1 Limousine Service

All I can say is HORRIBLE HORRIBLE HORRIBLE, using the name of Plainfield Limo Service, along with many others. Didn’t even get to the pick up day and was appalled by the rudeness and being hung up on at least 6 times over one reservation with a few clarifications wanted.
Glad I cancelled before the ride happened, probably never would of showed up.
DO NOT CALL THIS COMPANY, Watch for the many different names they operate under, but their phone numbers all end in 8383.
I wish there were ZERO stars, because thats what they need to be rated as.

Do not use this service! The company canceled a week before the Bride’s wedding when she called them out on their shady policies and poor customer service. When asked to speak to someone else, the owner said he didn’t need her business! Use someone else for your wedding!

Unilocal needs 0 stars for this one… I have never and I mean never seen anything more unprofessional in my life.
First of all I can’t blame the driver… I blame the owner. They can’t set lower standards! Being terrified for my life during the ride because the driver was texting, writing my receipt and talking to the operator who was asking for my credit card number while he was driving!
If we were not on the expressway I would have just got out and got a cab. OH and speaking of cabs that’s how I got home. I had a scheduled pickup at 11:45…no call so when I do finally reach someone they tell me 1:00. NO NO NO NO NO NO and one more NO!
All that to say this… if your only option is this place… call a cab.

WOULD NEVER RECOMMEND! I wish that I read the reviews for this company before booking, however it was a last minute idea to get a limo, and booked on a whim. The limo that picked us up was dirty– there was garbage in the cup holders, a dirty rug that covered the floor, and the customer service was HORRIBLE. I specifically asked if there would be cups in the car, and was assured there would be, along with some bottled water. There were no cups, (the driver, who told me he was also the owner) said that he forgot, and we had to stop at a store on the way to the city. There were two bottles of water and one soda for 6 passengers. We could not roll down the windows, and felt like caged animals in the car. At the end of the night, the owner was extremely rude, and seemed like he had done us a favor by taking us to and from the city. He was disrespectful, and completely unprofessional. I could go on and on explaining all of the details of why I would not recommend this company. When I mentioned that I was going to write a bad review, he said that his company is under 5 other different names and I would never find him. I strongly suggest booking with another company that will treat its customers with respect and provide a clean, comfortable service. The only reason I put one star is because there isn’t an option for zero stars.

***ATTENTION***
This company is also called Green Chicago Limousine Service.
RUDE! RUDE! RUDE! My co-​worker called to get pricing on car service for two of our executive team from Chicago to Green Bay, one way. The person on the other end of the line hung up on her!
Shocked at what just happened, she called back hoping the line just got disconnected. When she asked again about pricing and availability, he said, «I’m not providing service for you» and hung up on her again!
After reading the previous poor reviews, we are HAPPY he hung up on her and didn’t have the opportunity to acquire any credit card information.
How on earth is this company still in business? Beware!

If only I could give ZERO stars…
This place is a SCAM! I reserved a limo for my husband’s 30^th birthday dinner over a month ago. The guy on the other line seemed pretty shady — I should have trusted my gut, but instead I gave him my cc info to reserve a round-​trip ride to and from dinner.
A week or two later there were a bunch of mysterious charges on our credit card. Coincidence? Maybe… we cancelled the card.
Now fast forward to today. I call the limo company to confirm the ride. The shady guy «disconnects» my phone call 3 times. I keep calling back. He finally tells me that he only has a one-​way trip on record for the same price as the two-​way trip. I kept telling him that wasn’t what I agreed to and that I was quoted a price for two one-​way trips. He goes, «your ride is cancelled» and hangs up.
NEVER EVER EVER USE THIS COMPANY.
As far as I am concerned, they stole my credit card information and then f-​ed up my reservation once I cancelled my card.

The worst company I have ever dealt with. I would NEVER use them. They called to confirm my pick up on the wrong day. When I arrived the next week and called to get picked up at the time I told them and confirmed, they said they would «see if the car was coming.» I asked how long they thought it would be he said he had no idea and hung up. I called back 20 minutes later and asked if the car was coming. He said the same thing and when I asked if I should take a taxi he said «I don’t care I don’t have time to deal with this.» We ended up taxing a taxi for much less and when I called later to talk to a manager they refused to connect me. Save yourself money and dignity. Don’t use A1.

Whatever you do — do NOT book A-​1 Limousine Service in Chicago!!! First off I called to book the limo from the airport to condo that we were renting. On that first call I told the guy I needed two car seats, one for my infant and one for my toddler. He said, «no problem» and quoted me a price. He asked me what day I was coming back and I said Sunday, but not to worry about it because we did not need a ride back. The guy shows up with bloodshot eyes to pick us up. No car seats. 15 minutes late. So that was bad enough. Then I reiterate to the driver that I am beyond dissatisfied and then they proceed to charge my credit card for a pick-​up which I never requested??? Of course I am disputing this charge, but when I tried to call him to discuss he hung up on me, my husband, AND our attorney. This place is a scam and I do not recommend to anyone!!!