A & L Laundromat

I was in A & L tonight doing laundry for my daughter who just had surgery. The woman who was managing the place was so rude both when we stopped by earlier in the day to inquire about hours and again at night when I brought the laundry in. I lost 50 cents in the dryer and she refused to reimburse me as if I was some sort of criminal. I guess she is rude and mean because she works in this sweatshop all day but I was not impressed. It wasn’t the 50 cents but the lack of kindness. Stay clear!

I dropped off laundry today to have serviced since I am a student who works a lot while in school. The only time I have to do laundry is sunday evening when the place is busy. Down the street they charge 50 cents per pound but I have had positive experiences in the past with the same attendant that I am about to talk about so I decided to support A&L instead. They charge 70 cents per pound which is not a bad price for laundry service so i splurged.
Picked up my laundry and some of it was hanging although I assured the attendant that I didn’t need her to do that. It was a nice surprise after a long day. I carted my belongings (two bags of clothes and a hanging unit of shirts) to my car and drove home. I took the hanging bag and one of the bags into my apartment and came back down to get the other one. I didn’t carry them from where they were tied purposefully because they’re in plastic bags and i noticed a hole in the first bag that i took up first. I lifted the second bag off of the seat of the car like you would a grocery bag and the bottom fell out. This would not be a big deal if it weren’t raining and they didn’t fall into grass/​dirt/​water. I was able to save most of the items but a sweater, a hoodie and two pairs of pants were casualties. I immediately called A & L to see if they would wash the four items for free considering I had just spent $ 29.40 to have my laundry washed. The woman kept repeating to me «I didn’t do that».
UPDATE: I spoke with the manager and she was awesome. Perhaps I just had a chance interaction with that attendant. I still only gave four stars because I somehow received a sweater from another person’s laundry.

How on earth does anyone do their own laundry in 2012, Planet Earth, when this place exists? It’s like fucking $ 15 and they DO IT ALL FOR YOU, FOLD IT ALL, MATCH AND ROLL YOUR SOCKS, PUT YOUR SHIT ON HANGERS, OH MY GOD. It doesn’t even feel FAIR — am I some sort of GOD-​KING to deserve this?!

This laundromat is by far the cleanest place to do laundry in the city. The woman who runs the place has a knack for being super friendly and such a hard worker.
They sell bags, detergent, softener and even give away free donuts and coffee from time to time…
It also has a large parking space for its customers with convenient unloading space and plenty of carts.
I moved but drive out of my way to come back here because there is not substitute
the staff rotates but the little women who works during the day is so sweet. I buy her a tea from time to time
A lovely place!

i like this place, it’s clean, doesn’t smell weird, the machines work, and they’re newer, and they have parking, all in all i like it and i use them when needed

With only one washer & one dryer in our apartment building, my husband & I began outsourcing our laundry to A&L about a year ago. We have them wash our warm water, non-​delicate clothes that can be put in the dryer (towels, sheets, etc.) and we do the cold water, delicate clothes at home.
There are two women there that primarily take care of drop offs; both speak somewhat limited English and are very friendly. They do a great job (very rarely does anything shrink) and are really quick… usually there’s about a 4 hour turnaround — much quicker than doing it at home. Plus, prices are really reasonable. Around 70 cents per pound, which is less than half of what it costs at Lincoln Park or Bucktown laundromats.

All the machines I’ve used have worked perfectly. The dryers are huge and quick. Wash is a quarter or two more than my old laundromat, but since the dryers are so much better it’s alright.