A Cover Factory

Even the business owners comments are lies. His quote was indeed for 2 couch cushions over the phone, not 1 as he states. That said, I do completely agree that it was somewhat irrelevant, as a quote over the phone certainly is far from reality and in fact premature, as he didn’t even see what work needed to be done before giving me a quote. In relation to the couch cushions themselves, the fabric was not even close on the repair. I have a brown and tan striped couch. The replacement fabric was a lime green PAISLEY fabric. Wasn’t even brown. This was presented to me at the represented initial deadline of the signed contract. This was not up to par, so I returned and said for $ 875 (again just 2 cushions on the ends being repaired, not even the entire cushion reupholstered) this is not suitable. 5 weeks later, I had to threaten to call the police just to get my cushion back, after being told on many occassions to be at home as the cushions were fixed and being delivered, when neither actually happened.