44th Alderman’s office- Tom Tunney

Staff in the office is nice enough, always polite. However, it just does not seem that they are effective. It is going on 2 weeks that I reported a number of street lights out on Seminary and Wellington making it extremely dark on the streets and sidewalks. Given the increase in crime in the Lakeview neighborhood I would have expected this would be a priority and not sure why not an easy fix (other than I have been told the lights are on different circuits). After pressing them for a time frame I was told the lights would be fixed by the end of last week by the Bureau of Electricity per a Staff Assistant to the Alderman’s office in City Hall. As of this morning the lights are still not on. Thru this process I was also surprised to learn street and alley light repair is only complaint driven. No group or agency seems to be responsible to make sure the lights work? I was told I could contact 311 and/​or the Alderman’s office. I am surprised again given the increase in crime and recent increase in property taxes to supposedly help fight crime that lighting in the neighborhood isn’t more of a priority. The whole process has been frustrating and disappointing.

I don’t know where they are at resolving my parking issue yet because the lady that runs that wasn’t in. With that said the staff was extremely nice and informed me of options. They also made copies of my bogus tickets to forward to the person that deals with it. I hope reasonableness prevails, but the people working in this office are outstanding public servants.

Great people… very helpful staff! Always on-​hand to solve business and residential concerns.