2x10 Nail Studio

expensive, but high quality. no-​chips last a full two weeks most of the time.

I have been back at this location in the past few weeks and am quite happy with my manicures. There are so many nail techs here, you can usually get in quickly.

I love this place. Everyone of their techs does a great job. It’s spotlessly clean and a nice relaxing atmosphere. All the staff is very friendly and personable and even when they’re busy I can always get an appointment.

I love going to this place! They do really great work and are always so friendly. I highly recommend this place.

I have walked by 2×10 for years, and finally decided to pop in on Friday afternoon to treat myself to a no-​chip manicure and a pedicure. The salon was SUPER busy, and they prepared me for a 15 to 20 minute wait because I did not have an appointment, but I was in a chair in less than 5 minutes! I totally forgot cash for my tip, but they were so accommodating and let me leave my tip on my card. Amy did both my manicure and pedicure, and she did such an excellent job! I will definitely be going back for my next manicure!

This was one of the most positive & relaxing experiences ever. All of there’s products used for pedicures were soothing I especially enjoyed the fact that they hot towel ur legs, something I had never seen at any other salon. They were so polite over quality & cleanliness was a 5 star all around. I found this place last minute on Unilocal seeing all the positive reviews I thought I would give them a try and I was completely satisfied ! Will definitely be going back. & there 5 minute shoulder massage while u wait for ur nails to dry phenomenal !

Usually have decent service here though just left an appointment where I didn’t like the color of the polish which I mentioned a few times. The technician did not stop or offer to use another color though I continued to state I didn’t like the color. She just kept stating it was «neutral». Finally asked her to take it off and she said it would be 10 additional dollars for a cot change so I left with no color on my nails. Three stars instead of two because they did call to follow up though only offered for me to come back in right now. Won’t be returning after today

I have been going here for a while — I would highly recommend calling and getting an appointment, especially if you are going on the weekend. My pedicures always at least 5 weeks with no chipping at all. They also will do a little shoulder massage at the end which is nice!

Definitely the best nail spot in North Center. Every time I’ve came in, a different tech helped me and i always left with an amazing mani pedi. I got a no chip manicure here once because i was going on vacation for 2 weeks and it was near perfect even when i came back. The store is really clean and the colors and everything is very organized. They do get busy on the weekends but i never had to wait longer than 10 mins.

My first time I went to 2×10 we made an appointment. We got a call reminding us to be on time. If we weren’t on time, our appointment wouldn’t be honored! OK. We arrived on time and then waited 15 minutes before anyone was ready. No apology. Seems kind of backwards! The man at the door is rude. He filed my nails severely and cut my finger in the process during that visit.
Second time I was here I paid $ 50 for a no-​chip and was asked to pay and tip prior to my service. My pinkie chipped after two days. One week later, I had 5 fingers chipped and 2 more peeling off. I went in for repairs since they have a 2 week guarantee. As others have stated, they don’t honor this. I was told I could get 3 fingers redone and if I wanted anything more, he would check with the owner and get back to me with an answer. Four days later I received a phone call back saying I could get 3 fingers fixed and a 10% off coupon for a future manicure. I was shocked, I just expected that with the condition of my nails I would get a free no-​chip! Seemed easy to make me happy and a return customer!
Basically, if you get a good manicure you’ll be fine. If you happen to have a bad job (it happens everywhere) you are out of luck. They don’t really care whether you have a good experience, unfortunately. Bummer.
Also, I think a lot of the good reviews of this location are from a few years ago. Maybe they have new management which explains the wide range of reviews?
They are REALLY expensive and not very nice.

So this place is ok. The staff is very nice, but the services are not great. I go here because it is close to my house, but prefer nail bar on Broadway. The technicians seem to mail it in a bit and don’t give enough of a foot massage for pedicures and don’t clean on the sides and under the nails enough if at all. Not really a good thorough job for manicures or pedicures.

Ok, I think this place does a great job with a standard issue manicure or pedicure. However, back in the summer a new (I think) gentleman started working at the front desk. I find his attitude very off-​putting, and I have not gone back.
I used to really enjoy going here, but the front desk guy’s attitude is so snobbish and rude that I really don’t want to bother.
All that said– they do a decent manicure or pedicure for a good price.

Bottom Line: New Management is awful! Not customer service driven
Short version:
1) nail techs dont speak english so you cannot get your questions answered
2) they dont let you try on no chip colors on your nails– they give you a ring of plastic nails
3) they are more expensive than their competition
4) they dont honor their 2 week no chip guarantee
5) they hang up on their clients– Poor Customer Service!
If you want more detail here you go: Long version:
I hadn’t been to this location in a while and now I remember why. Do yourself a favor and go somewhere else close or go to the other locations that are owned by someone else. The andersonville one is great!
They seemed really nice at first. I booked an appt on the phone and they were ready for me when I came in. I was a little rushed to pay off the bat and sit down. I dont mind paying up front, but they are also $ 5 more than the Andersonville location. When I asked him about it, he said that’s his pricing. So I paid and sat down. The water was cold and I had to ask for it to be warmed up. I wasnt allowed to put any polish on my nails, instead they gave me ring of plastic nails and said to choose from those. The color I chose was very different in plastic than it was on my nails.
I got a girl who did my pedicure who didn’t speak any English. I tried to ask her several questions and she looked at me and just shook her head. I wasnt offered any magazines or water either.
I got a different girl for my no chip. She didnt say much but she was at least better and spoke English. I wrapped up, paid my tip and was on my way.
My no chip nails started to chip within a week! that’s a little too soon for me but I waited till the 2 week mark to give them a call so I can go in and get them fixed. Most nice nail salons offer a 2 week guarantee. There was no answer when I called. I called in the following day to explain the situation and he asked if there was a complaint. I said just that i wanted to get my chips fixed since it was on multiple nails and had only been 2 weeks. He would not let me come back in because he said it was normal for it to chip during that amount of time and I was past the allotted 2 weeks. Even after I explained that I had called in at the 2 week mark he refused. I even told him that if I could not get what was owed to me as a customer that I would be taking my business elsewhere and would be warning others online. He then said I was blackmailing him and hung up on me. Uggh so disgusted with this place. I will not be back. Save your time and go to another salon!

My favorite nail place by far. $ 15 gets an amazing manicure, neck and hand massage, and a mind boggling color selection.

I was excited to use a gift certificate that I got for my birthday, unfortunately I lost the certificate and did not find it until a few days before it expired. I called to speak to them about using it THE DAY AFTER it expired and the man that I spoke with on the phone was the rudest individual I have ever spoken with. He told me «Come on, you had a year to use this, sorry it is your loss. You have 3 more hours to use it tonight otherwise you are out of luck. You clearly did not want to use this in the first place, it is not my fault you lost it.» And refused to let me use it 24 hours later. I do believe that you are not allowed to do that anymore in Illinois either.
Either way, I do not recommend anyone go here unless they would like to be talked down upon and treated very poorly.

I was excited to try 2×10 because I’m always in the area, it looked cute, and good Unilocal reviews.
Oh well, I think I got a bad person. I had a younger man do my manicure, I can’t tell you his name because no one told me. He wasn’t shaping them evenly, and when I showed him, he never fixed it. I’m glad I didn’t get a pedicure, so I was only out the $ 15 + $ 5 tip I gave him.
Here’s the problem and why I’ll never be back. I have really healthy nails. it’s a rarity if one breaks. 1 week after this manicure, 2 nails broke, and 3 split. That’s half my nails! Whatever he did, he killed them.
Perhaps there are much better nail technicians here, but I’ll never find out.

I’ve used Unilocal for years, but just signed up so I could write this… my first review.
I walked into 2×10 Nails yesterday and asked if I could get a mani/​pedi. I didn’t have an appointment, but they were able to see me asap. The place seemed clean and pleasant. Jackie, my nail tech was kind.
The pedi was fine. No frills, but exactly what I expect from a mani/​pedi for $ 35. I was chilled out, eyes closed, enjoying myself, when I jumped in pain. I Unilocaled (no pun intended) so suddenly that I actually scared the customer next to me. I had been cut badly by cuticle scissors. (Photo of the injury here:
) Jackie felt truly terrible. I almost felt worse for her than me. She apologized a million times. She squeezed mysterious green liquid on the oozing cut, and I made a mental note to buy a massive tube of Neosporin on the way home.
Look, I wasn’t thrilled about it, to say the least, but it was an accident. Sloppy, yes, but forgivable.
The reason that I gave the salon 1 star is because they charged me full price for the mani/​pedi. I was floored. That is just plain terrible customer service. In all honesty, I might have even gone back there if anyone else but Jackie been the least bit apologetic.
I paid… I even gave Jackie a 20% tip… and then I left. I will never return.

My favorite place in Chicago for a mani/​pedi. I’ve also had my eyebrows waxed and that was done well too.
A friend and I often come together and enjoy sitting next to each other during the services. We always make appointments, no matter the time or day. The services are always done with care and I appreciate the added neck massage during the manicure. I miss that when I go to other salons that don’t do that. I love their section of Essie and Opi colors and the bottles generally seem to be good shape and not dried out.

Friendly and helpful service, as well as awesome prices. $ 15 for a manicure with a neck massage and a clean, efficient technician is an awesome deal.
I wasn’t expecting much when I squeezed a last minute birthday manicure in for my friend and myself on a Sunday evening. The service and experience was fun and relaxing.
I can see the pay first/​cash tip policy being a little odd to some people, but when you work in the service industry, you understand that tipping in cash is always a better option for everyone involved… so I came prepared. This way tips aren’t held for up to weeks at a time, subject to new auto gratuity laws, etc…
I had a nice time, everyone was nice, and it’s totally worth every penny!

Three of us walked into this busy, busy salon for pedis and they were able to accomodate us without issue.
The staff was fun and energetic and made us feel welcome.
I would certainly visit again while in the are.