Gilkey Window Company

Still pretty happy with my decision to replace my windows with Gilkey! Peter and the installation crew said they would arrive between 8:30−10am to start. They were here by 8am (I’m never one to complain if a crew wants to start early), and set up, ready to work by 8:45am. By 10:30am, most of the old windows had been removed and the new frames were installed. The entire installation took about 5 hours total (4 large windows on a second floor). The crew was quick, efficient, and the finished product looks good to me!
I really appreciated how Gilkey laid down/​hung tarps in all of the rooms they worked in, made clean up at the end of the day quick and painless. In the future, I would use Gilkey again and recommend them to my friends.

They are Windows. That is all. We had large with crank to open/​close the side windows. Shortly after installation, the southern most window would not close flush without almost cranking it to the point of breaking the handle. During the past winter, I needed a blanket to cover my head and neck due to the chill. Gilkey is just a name. The next windows I buy and have installed will be from a different company or done by a handyman. I did call for service shortly after finding the problem. The response, when the man came out, was that is how the window is. But why doesn’t the northern side window act that way? Think twice about paying so much for a window and installation from any company.

The wind chill factor is 21 below zero, but my Gilkey windows are absolutely fantastic with no condensation whatsoever. If you live in a cold climate like the windy city, these are the best windows ever! I cannot rave enough about this company and these windows. They are the best!!!

Just had a custom built, much needed, replacement patio door installed. It took 4 men to carry it. It was the coldest day of the season so far, 19 degrees. The door passed the test.
The three, sometimes four-​man crew did all they could to complete the installation as quickly as possible. About 4 hours total time. Everything looks great upon completion. They had to replace some rotten wood from years of rain damage from the previous poor quality door installed by the builder, whose name I won’t mention here.
We went with the same style door; a swing out style. Our new one has all the bells and whistles; triple pane with the highest level of protection and performance. The last one really took a beating from the morning sun and summer heat. We have high expectations for the new one but it looks and feels like it’s up to the task.
Overall we’re very pleased with the quality of door and installation. The crew were fabulous and very clean and neat down to the smallest caulking detail.
We highly recommend them.

We had our Gilkey windows installed 9 years ago, we also had them install vinyl siding. Our heating bills were literally half of what they were with the old windows. We are still happy with our purchase. I would recommend sliders and /​or double hung over casement windows. We have both, and the locks on the casement windows have been somewhat difficult to operate. Otherwise both have been just great.

Not giving a review about the windows. This is a statement that I think Gilkey Window Company is red-​lining. Called to get an estimate and no one showed up or called at the appointed time. Then when I called the Company I was given a light hearted explanation and a promise that a saleman would call me even if not coming out. As an African American I have encountered this treatment before, but did not expect it in the year 2013. Just letting others know what is going on. If you live in a certain area, don’t bother to call them

My parents had an excellent experience with Gilkey replacing their wall-​sized patio door so when I decided to replace the windows in my condo, Gilkey was my first call. I was completely impressed from beginning to end of the process.
The salesman, Jay, was exceptionally knowledgeable on the topic of windows and spent much of the presentation telling us what we should look for in a window and how their products rated in these areas. This was unlike some of the other companies that quoted for me who spent more time telling me about how the competition wasn’t as good.
The main things I was looking at was quality, price and who does the install. Their product definitely seemed to be high quality and even qualifies me for discounts from Nicor (if I actually had gas heat it would anyway) — they custom build all of their windows so I didn’t need to worry about the fact that all of my windows are very non-​standard sizes They were the cheapest of ny quotes, and Gilkey uses their own employees rather than subcontracting out the installation which was definitely something I was looking for.
When I decided to go with their quote, Jay came out that evening to finalize the paperwork. The next day the install guy called to set up a time to take final measurements. The sales guy told me it was a 6 – 8 week lead time, and the install guy told me 7 – 9. This was fine, and I was expecting my windows to be ready for install in the first week or two of December. Needless to say, I was shocked and very pleased when they called me a week into November to say my windows were ready. I was able to schedule install within a week and on a Saturday!
The install guys not only arrived on time, but they were about 5 minutes early! They were extremely professional, and not even a little creepy. I felt totally comfortable being alone with them in my house. They got the entire job (7 very large windows on the second/​third floor) done in about 7 hours, and they look fantastic!
Overall I was extremely impressed with Gilkey and would definitely recommend them. They will certainly be the first people I call next time I need new windows!