Td Real Estate

So as a possible tenant that by they way, they would pray and beg for one like us, I have to post this!
I tried working with Royce out of this office. Found what would have been a suitable property for my husband and I. Royce showed up 20 minutes late as he had never been to the property before. Funny I showed up 10 minutes early and I had never been to carpenter Wy. ever! Royce was nice, spent over an hour telling me about his life and dogs… Told me what I needed to do to get ready to move in and what he would follow up on. I did exactly as he said… The next day he came into my place of employment and asked if I was ready to move in! I said of course… So he tells me to do one last thing involving my husband… so I made that happen… I didn’t hear anything for a day or two so I called… In his absent minded state he tells me that he is not in the office has not heard from the owner and that he hadn’t checked on paper work… but tells me that he will get with me on Monday. I didn’t hear anything on monday. Tuesday I still had not heard anything and so I went to the office on my lunch break. Royce was all kinds of nice as he tells me that the house rented! Now someone needs to tell me why I did not get a call that this was happening so I could put the deposit down to secure it until paperwork was done especially since I asked on the day that I looked at the property if I needed to do that and was told specifically that I did not until the paperwork was ready. Next I would like to know why I was not told that others were looking at the property or that there was a possible renter in play as I would not have wasted my day to drive an hour up to carpenter to look at this place let alone waste an hour of my time listening to stories. But the topper to this is that I was told at the same time of being told that the house rented the the new renters did not need one of the outbuildings on the property. Was that really the deciding factor? because they didnt need you to contact an owner about a building on the property is why someone else got the property. Finally… I would have to say that this company doesn’t want quality renters they want quantity because my paperwork was never done! Lazy Lazy Lazy liars. Not sure what is worse right now but I will continue to drive 80 minutes to work before I deal with this company again!

NOT BBB ACCREDITED. ZERO STARS. DON’T USE TD. The manager is very unprofessional and downright rude. She was extremely unhelpful in our move out process. Worst property management company I’ve ever done business with in my life. I don’t like writing bad reviews, but TD is a model for what NOT to do as a business, any business. They nickel and dime tenants and rip them off for everything they can. They are very unorganized, careless and very unprofessional. When it came to TD fixing, repairing or doing anything responsible, they failed. Greedy, unorganized and unprofessional. If you go through them, take CLOSE UP PICTURES of the ENTIRE HOUSE, as well as a very thorough inspection, because otherwise you’ll never get any deposit back and you’ll have a huge headache. That’s what we got for leaving the place cleaner than we found it to begin with.

If there were an option to give a negative star I would!!! This place is a joke. I had been renting from this place since before it was T.D. Real Estates, it use to be called Front Porch Properties and was a very friendly respectful place to go and do business. As a business owner myself, the customer service here is absolute shit! No one know whats going on or how to help. When your property has an issue you would be better off finding someone in the yellow pages to fix it for you as they will not get back to you in any adequate time frame. After 6 years of renting the same house in fort collins and 3 of those years with this company I will NOT be renting from them again and I strongly urge anyone reading this to do the same as it would only end in complete frustration and anger. It will be a year of your life that you can’t get back. And to the owner of this company I hope that you read this and decide to do something about your company as it is getting worse and worse. your reviews are in the crapper and your company is not getting any better. Personal, friendly service is what you should strive for and the company you bought out knew that. The knew their tenants and was more than helpful with any of their properties!

This has been a HORRIBLE experience. DO NOT RENT UNLESS YOU LIKE BEING AT THE MERCY OF UNREASONABLE PEOPLE WHO JUST WANT TO MAKE MONEY FROM YOU! First they give deadlines for maintenance and upkeep such ask ‘your lawn needs to be mowed by this date’. Then they come in BEFORE the date they give you, mow your lawn and then charge you for it. This happened MULTIPLE TIMES. Second, they are now having a problem with their online payment system, not my problem, the problem is on their end. They say I need to pay them in person with cashiers check or money order, and they want me to pay for the cashiers check or money order. I know is is a matter of cents, but the problem is on their end and they should be paying for it as a matter of principal; its common courtesy. DO NOT RENT FROM TD REAL ESTATE!
Update (original review from google +) Upon moving out they just get worse! They are now trying to charge us for over $ 1,000.00 more then our damage deposit. None of which was out fault. They even made up fake invoices for work that had been done and made up dates. These people are truly the scum of the earth!