On vacation last week at dinner, I suddenly noticed something hard in my mouth. Yep, there it was, a piece of tooth. And I could feel a hole… oh oh. So I emailed from Portugal on Friday, asking for an appointment. I got back an email that I was in for 10 a.m. on Monday. So I hoped it didn’t start hurting until I got back, and it didn’t. Today the tooth was fixed – it had decay under an old filling so it’s time for a crown. All the work for the crown is now complete. I was reminded again today of the welcoming, caring reception that I always get at the dentist. When you get off the elevator, one office stands out – it has a glass door and glass panels beside the door, so you can see the bright, cheerful interior, in contrast to the plain wooden doors on the neighboring medical offices. And when you go in, that first impression is confirmed – you’re always treated like a real person. Dr. Musolf is a very skilled dentist who pays scrupulous attention to detail, which of course is exactly what you want in a dentist. But she goes beyond that, and is unusually sensitive to your needs as a patient. Before you get those injections of anesthetic, she numbs the tissue so thoroughly that you actually don’t feel the injections. This is a new experience for me at the dentist, and a very welcome one. If she does something that may hurt, she apologizes for it – you’ll hear«I’m sorry, this may sting» or the like. The impression that you get, though, is that she is sensitive to your experience and how you feel. In terms of a personal relationship, she reacts to you as a person rather than just someone to be worked on who pays money. Over time, you get to know her and she gets to know you, and you can have a genuine relationship. That also makes trips to the dentist much easier. She has all of the latest equipment, which in dentistry is very important because rapid advances are being made that improve the durability of repairs to teeth and reduce the impact of treatment on patients. I was very interested to learn that the structure of my crown will be zirconia, and it will be created by 3-d printing. The outside of it, creating something that looks like a tooth, will be done by hand. If you’re looking for a dentist for yourself or your family – my wife and I both see Dr. Musolf – you can’t do better.