The Cheesecake Factory

i love this place, really fresh drinks there, food was excellent as well, but service sometimes was really slow, that’s why only 4 stars, anyway, I’ll be back for sure!”

Out of the other locations in Mass. that I’ve been to, it is better service and semi-​less wait time.
Unfortunately, they do not do reservations or call ahead seating. So when you walk in there with a party of 6 or more, expect an eye roll and sass from the people at the host stand

Out of all the Cheesecake Factory locations I’ve been to in Massachusetts and California, the best service came from Donna G at this location. Best dining experience! She was so attentive and nice. She even gave us strawberry lemonade refills to go, had no idea this was an option.
The food was delicious as always. The California chicken club sandwich and Louisiana chicken pasta are always great options. Personally, I don’t like cheesecake so if you like cake, Linda’s Chocolate Fudge cake is a must, it’s perfectly moist.
If you ever come across Donna G as your waitress, you’re in good hands!

This spot has surprisingly become a favorite of mine to visit even though it’s so busy. My family had a rough day yesterday and decided to head over for dinner, we couldn’t make a reservation on the weekend but it was no problem waiting awhile. The cheesecake area was so kind and the associates there offered us help during our wait. There is always so many things I can try off the menu and I love trying something new each time. I could tell the tables around us were enjoying themselves as well. The people who worked on 5−14−16, good work!

A piece of glass find in my meatball pasta! How could a piece of glass mixed in pasta? Of Course it cut my mouth a little. It’s my first bite and I didn’t pay that pasta but I still paid the rest of my bill. They gave me a piece of cheese cake as compensation. Actually, I didn’t want any compensation and a slice of cake worth nothing. I just very upset how could a piece of glass mixed in my food? What if I swallowed it. My throat? Stomach? Couldn’t imagine.

The wait was long but expected. The service was week at best Z she was over her head from the start. The real killer was my sons food came after everyone else was served and stated getting food. The manger came to the table and offer a free slice of cheesecake? Will never return to this outlet.

Ask for Shane! We just finished a delightful early Wednesday night dinner at this mall location thanks to a terrific server named SHANE.

Ate here last night with my cousin. The food was good I guess (can’t smell or taste right now, so I can only assume), but the service was FANTASTIC. Our waitress (I’m sorry, but I forgot her name) was attentive, jovial, energetic, and keep bringing us that delicious bread (yeah, you know the one). We gave her a huge tip, because she deserved it. I would be back just to sit at her table again.

Here visiting the area, and sought out reliable TCF.
Ordered a burger platter, Falafel Salad, and chicken tacos. All tasty.
House gin martini was well-​made.
Attentive service too.
Décor seemed unusually dark.
One surprising no-​no: the bill had the usual three suggested tip amounts up to 20%…but the tip calculation was based on meal + taxes. Come on. Deliberate «mistake» or management is mathematically challenged?
Either way, disappointed that The Cheesecake Factory management would allow this to happen.

The food is good and standard CF style but the service was terrible. It was my birthday and although it was a busy night, Ive had better experiences in other CF. My carrot cake was dry and our server said she was too busy to take our photo she was running around like a mad person. She didn’t have anyone try to help and follow up with us… pathetic. I’m a 25 to 30 percent tipper for good service especially on my birthday… oh well…

The location is good, It’s takes a while to get some drinks) the kale salad was amazing !

I usually love that place but last time i was there i ordered a coffee and when i took out a pack of sugar it was full of holes– as if a mouse had been around it.
They claimed they had no mice and refused to open a new pack of sugar for me. Instead they simply didnt charge me for my coffee. I wanted to drink it but i wanted my sugar and they did not want to open a new sugar box so no coffee for me

We loved eating. The chicken dim sums were so awesome. Also loved the strawberry cheesecake

Crazy yummy food for everyone. Personal favorites: avocado egg rolls for an appetizer and pasta carbonara. *drool*

This was my first time here. Our company was treating us so my co-​worker and I decided to splurge and get steaks. I had steak Diane and she had hibachi steak, $ 19.99 each, both came with mashed potatoes. For dessert we ordered cheesecake, I had the chocolate tuxedo cream cheese cake and she had the chocolate chip cookie dough cream cheese cake. Our waitress was friendly and gave us complimentary bread and butter to start with.

The appetizers are the best of any chain restaurant. Perfect meals for the desserts that come after. I will order the chicken pot stickers or fried calamari 10 times. Don’t skip trying anything here because you think other restaurants serve the same. Every chicken dish egg rolls Mexican style dishes.
If you want 5 star wait staff and bartenders you’ll get it here with great food
Great locations are Chestnut Hill Back Bay Burlington Providence
Awesome

Cheesecake Factory is always one of my favorite spots to go because their menu is endless and their food is pretty consistent, however my experience this time wasn’t as great.
Came here on a Sunday night with a group of 7 people. The hostess said there will be a 45 minute wait, but we only waited for 15 – 20 minutes (so that was a plus)! We got seated in a booth, couldn’t fit 7 people so the hostess had to put an additional chair in the middle.
The reason I gave three stars is because I felt really rushed. Once the food came, I think halfway, she already offered us boxes. I can’t even remember if she ever offered us to see the desert menu. I thought that was unprofessional and rude! I can’t even enjoy a night out without being rushed! Shame!
The food here is good, like I said, pretty consistent. Some of my faves that I think are worth trying are:
Shrimp scampi
Louisiana chicken pasta
Cobb salad
Renee’s special
Burger

I’m happy to report that the wait wasn’t long at all and the food and service were both as great as I’ve come to expect from the CCF. The waiter was cheerful and very accommodating and the layout was perfect to maximize table space but still let you have a private convo with your dinner guest. It was a little weird to be in the MALL during a dinner out, especially when Uniqlo’s giant display TVs are still showing wonkus visuals the whole time you’re eating. I suspect this is only an issue at certain tables. I have no idea why, but I’ve encountered some seriously disgusting stuff in CCF bathrooms. This place lost one star because when I reported the grossness in the bathroom to the hostess she said «oh, you mean that thing in the handicap bathroom? We’re working on it» and DUDE, you should’ve gotten that taken care of ASAP. Blech.

APRIL 2015: SO MUCH Better than:
A. Old annoying Atrium location
B. Providence Place meanies!
Check out Providence Place Cheesecake for definition of BAD EXPERIENCE.
(Plus: If you’re at the Mall @ Chestnut Hill and want to eat at a restaurant… (sorry to disappoint, yet) THIS IS YOUR ONLY OPTION!
AUGUST 2015: This isn’t your only option… anymore. Pepe’s Pizza is coming soon, Tokyo Japanese Steakhouse is open, and Morano Gelato has arrived. Yet, this is still in my opinion the BEST of the restaurant at «The Shops @ Chestnut Hill» (By the way, YES, the name was changed from the Mall @ Chestnut Hill to The Shops @ Chestnut Hill… interesting). Food is great as usual. Waiter was kind, also, as usual. Just a great restaurant. Braintree & Providence RI Cheesecake Factories should learn from here!

This five star rating is for the newest addition to their cheesecake line up — the Lemon Meringue Cheesecake.
For the longest time, to me, dessert at the Cheesecake Factory meant their luscious and light banana cream cheesecake. But now, finally, there’s a serious contender for my precious tummy real estate and dessert calorie count — the smooth and sweet lemon meringue cheesecake… yum!
There are worse things to be troubled with than which terrific slice of cheesecake to order!
*** ¹⁰⁄₂₀₁₄ visit ***
Come here for their terrific honey wheat bread, which is particularly good when served warm, and some delicious cheese cake. If you need something else, consider the Hibachi Steak $ 19.95 ~ Certified Angus Hanger Steak with Shiitake Mushrooms, Onions, Bean Sprouts, Wasabi Mashed Potatoes and Tempura Asparagus. Sure the meat portion was rather light on my plate, but what meat there was was cooked medium rare as requested, tender, and so tasty with the sweet marinade.
The chicken was tender and tasty in the Chicken Madeira $ 17.95 ~ Our most popular chicken dish! Sautéed Chicken Breast Topped with Fresh Asparagus and Melted Mozzarella Cheese. Covered with Fresh Mushroom Madeira Sauce and Served with Mashed Potatoes. Although it seemed the smallest plate at the table, which was also graced by the pretty layered Luau Salad ~ Grilled Chicken Breast Layered with Mixed Greens, Cucumbers, Green Onions, Red and Yellow Peppers, Green Beans, Carrots, Mango and Crisp Wontons with Macadamia Nuts and Sesame Seeds. Tossed in Our Vinaigrette.
The Famous Factory Meatloaf, Served with Mashed Potatoes, Gravy, Grilled Onions and Corn Succotash was pretty good, though higher accolades went to the variation at Rox Café.
Entrees rate a 4 here.
Annoyingly, they don’t seat you till the whole party is there.
*** ¹⁰⁄₂₀₁₅ ***
The warm crab and artichoke dip app $ 11.95 was pretty good. The eggplant parmesan rounds surprisingly arrived alternated with breaded and fried mushroom caps. The Hibachi Steak $ 19.95 was still quite good and well worth ordering.
For lunch a number of their menu items are available at a luncheon portion for a price that topped out at $ 14.50 for the salmon vs $ 18.95/$ 19.95. But consider your appetite. The DC who ordered the dinner portion of the Luau Salad was the sole member of our party to finish their meal (not inclusive of the one who ordered the mac & cheese burger $ 13.50).
For birthdays, if the birthday boy/​girl selects a dessert, they’ll decorate the plate. If no dessert is selected, they’ll bring out a scoop of ice cream with whipped cream and embarrass him/​her with the staff singing a birthday song.