Ok I’m a bit of a glasses addict and have many pairs from different places ranging from Warby Parker to high end boutiques. Eyespot is a recent discovery and I have found their selection and service to be first rate. The place has a friendly comfortable feel. Dr. Savitch, Regina and Andrew have all helped me at various points. They are very patient and provide lots of helpful advice without any hard sell. The frame selection covers a wide range of price points. I recently tested Eyespot’s commitment to customer service and Dr. Savitch managed to exceed my expectations. Some reviewers have commented that the same frames may be available on-line for less, but I think Eyespot’s selection, customer service and expertise are worth paying for.
Pam L.
Classificação do local: 4 Brighton, MA
My glasses were definitely out of whack and I went in here to see if they’d be kind enough to adjust them for me. I didn’t have an appointment and I was not a client. The receptionist said they were very, very busy but she asked and the guy came from the back and adjusted my glasses perfectly. He and the receptionist were very gracious and kind and did a great job. I’m certainly going here for my next pair!
Raymond C.
Classificação do local: 5 Cambridge, MA
Dr Savitz, Regina and Andrew are a dream team that makes getting an eye exam, new frames or a new pair of awesome sunglasses easy as pie. With them you know you are getting the right prescription, the right lenses and the best frame for your face shape and size. I’m simply saying, if you are hesitant to get new glasses or an exam because it’s always such a difficult project, then, hesitate no more. This is the place and the help you’ve been looking for, experts of the highest caliber, intuitive, efficient and super nice, all in one spot. Best experience ever. I am. 63 and have been wearing glasses since I was 36.
June V.
Classificação do local: 5 Boston, MA
In my search for new eyeglasses, I went to five different vendors without success. I was looking for frames that were stylish and current, and found EyeSpot to have what I was looking for. The staff are very knowledgeable, patient and anxious to please. I did not have eyewear insurance but they were willing to give me a discount. Andrew, the Optician, is fabulous — smart and committed to producing a perfect outcome. They offer a wide range of frames, lenses and options.
Elizabeth D.
Classificação do local: 2 Washington, DC
While the service at eyespot was great. They gave me great input on glasses, fitted it well, and you can return at any point to have your glasses refitted, I went and looked for my frames online with lenses and found them for $ 150 cheaper. LOOKONLINEBEFOREYOUBUYHERE — You will save yourself a lot of oney.
Ronald S.
Classificação do local: 5 Bedford, MA
I am very pleased with my experience at EyeSpot. The optometrist who refracted me was thorough, knowledgeable, and helpful. and with my wife’s help I managed to find an excellent frame at a reasonable cost. The lenses were ready sooner than I expected. Yes, I would definitely recommend EyeSpot.
T J.
Classificação do local: 5 Ashland, MA
I went to Eyspot about three weeks ago for the first time and I had a fantastic experience. I needed new glasses and I didn’t really like any of the frames at the place I usually go and I wanted to get a more fashionable pair. I took my prescription to Eyespot and was treated incredibly well by everyone on staff! I spent at least an hour going through frames and was given honest and helpful feedback from the staff on what looked good on my face and what didn’t look good. I feel like a lot of optical shops become annoyed with you if you are still deciding over frames for an hour, like you should have made your purchase and be gone already — but not Eyespot! The employees there really understand that glasses are an investment and you should be sure about the frames you choose. I should also mention that when I was narrowing down which pair to buy, they never tried to take the cheapest pair out of the running — one of the staff members thought they looked best on me and encouraged me to pick them! They carry a wide range of brands in all price ranges. It was such a stress free experience — my glasses were ready in exactly one week(it only took a while because I asked them to order a brand new pair.) My experience when I picked them up was just as good as when I picked them out — super friendly and helpful! They gave me some cleaning solution with an extra cloth and gave me some tips on taking care of them. They also took the time to fit them until they were perfect and then sadly I had to leave. Superior customer service never grows old! I could not be more happy with my experience at Eyespot and I encourage everyone to go there for their next pair of glasses or sunglasses! =)
Bruce W.
Classificação do local: 5 Longmeadow, MA
My wife’s experience with eyespot was awesome. She has very bad eyesight and needed a formal eye examination to examine her retina. She also needed a pair of progressive lenses. At eyespot she was able to get a full exam of her eyes including an optical CT scan of her retina which was read by a trained retina specialist. She had no problem picking out beautiful frames assisted by the friendly and patient staff. They helped her find many frames which could accommodate her specific lenses and she ended up with a great pair.
Myr m.
Classificação do local: 5 Cambridge, MA
In a word: EXCELLENT! By far the best service — from beginning to end. Prices for every pocket, designs for every taste. Will never go anywhere else.
Mishy K.
Classificação do local: 5 Somerville, MA
they are an awesome shop. So many choices in eyewear. The people are very friendly. Costumer service was pretty epic. They gave it to my honestly, some glasses I liked, they let me know they wouldn’t work with my prescription. And so many choices. It was great. I love the atmosphere as well. Modern, comfortable. Very one on one service. I ended up finding a pair elsewhere I really fell in love with, but nonetheless, they are very close to my home. And when I did not know how to adjust my glasses, they helped. I highly suggest them for getting a pair of glasses. I may go back if I get a chance to get another pair of eyewear. Highly suggested.
Courtney S.
Classificação do local: 5 Denver, CO
I have to say, I have never had such wonderful customer service in my life. They went above and beyond to find me the perfect glasses while not being pushy in any way. I had looked everywhere in Boston and couldn’t find a pair of glasses i could get away with and they had instantly 10 pairs that all fit my face within 5 minutes in the store. While I paid a bit more for my glasses than i had intended, they were worth every penny and the quality was leaps and bounds above the chain stores. I never knew how awesome anti-reflective actually was since pairs from lens crafters and such were never this clear and effective. Their selection was amazing, every type of brand and pricing. They were extremely courteous and even called after a month to make sure I was still happy and didn’t need any adjustments. Also, when I needed an extra copy of my receipt for FSA, they were helpful printing out every possible thing i could need and doing it all with a smile. They are the friendliest store, always have smiles on and one feels like they truly want to help. I usually hate being helped in stores because the clerk always seems angry they have to do their job but EyeSpot just loves helping. I almost wished I didn’t love my glasses so much so that I could go back. Thank you so much Eyespot!
Dax B.
Classificação do local: 4 Arlington, VA
I was happy to find cool sunglasses at Eyespot since I always have a hard time finding sunglasses. I found their staff very helpful and friendly.