I may change this rating if I ever get to speak with someone at this company. I want to buy service from them in Kent county MD but they haven’t answered the phone after several calls, nor did they return my voicemail or email. Am I stalking them… a little… unfortunately I think sthey’re the only game in town but they’re forcing me to seek other options. Update 8÷25÷2012 — can I give zero stars? negative stars. Not only do they aviod answering the phone to sign up a new customer, but here I am without service again because of their terrible equipment and network design. I pay $ 40 for a download speed of no more than 3mbit and a connection that has trans-oceanic type latency and the circuit drops so many packets I find it difficult to use IM. As the Unilocal description says for 1-star… Methinks not.