Walgreens

Specific to the Take Care clinic. This place is always unreasonably slow. Ex: We had an appointment, arrived 10 minutes early, and still waited 45 minutes to be seen… and there was only one person «in line» ahead of us. Employees seemed completely uninterested in moving any faster.

This isn’t just a review for this specific Walgreens; it actually is a general complaint for all Walgreens pharmacies in the West County area. Walgreens pharmacy fills prescriptions on automatic refill and them gives you an automated call to let you know it is ready. Unfortunately, they do not put their address on the message to advise where the prescription should be picked up but instead of letting you know a street address (as would make sense in a GPS era), they will tell you it is «at the NW corner of Big Bend and Old 141» and then do not leave a return phone number in case you don’t know where that site is located. What?! Any cell phone will give you a phone number, right? Unfortunately if you call back the number that comes up on your cell phone, you don’t get a usable phone number. As far as I am aware, no street address exists called Old 141 but I’ve only lived in Missouri for 7 years. Walgreens will call you again if you don’t go through a scavenger hunt the figure out which pharmacy has your medication. However, the second time you are called, the automated system will let you know that you have a certain amount of time to come in or your prescription will be put back. Therefore, you either figure it out or you’re out of luck.
If you’re like me, you drive to the pharmacy where you think you brought your prescription and hope that your refill is there. Unfortunately, since there are so many Walgreens locations, you might not be in luck. Tonight I drove just one too many times to the wrong Walgreens. I have spoken to 2 store managers who said they would pass the information on, but this is not been resolved for several months since my complaint. I’ve been a loyal Walgreens customer for many years, beyond filling 10 prescriptions a month also buying other items. However, now I will no longer shop there, since it has been made clear to me that customer service is not a priority.

This Walgreens down the street from my work so I stop by here often on my break or after my shift. I am giving 2 stars specifically because I consistently go through the same problems here.
First, this place is constantly disorganized, I understand stock needs to be put away but here it seems like it never does! There is always stuff laying around and in the way.
Next, there is never enough staff. The checkout process is dreadful. If your lucky enough to have someone actually tending the register you are probably the 5 person in line. There is almost no customer service and it seems there is no interest in giving any.
Lastly, I would guess 80% of the time the advertised sales do not match what gets rung at the register. I feel I am constantly having to point out the inconsistencies in prices and there is times i am in a hurry i dont even bother.
If you go here make sure you have plenty of time and watch your reciept!

This review is specific to the Take Care clinic; I did not interact with any of the Walgreen’s staff or buy anything while I was here.
Took Teen 2 in for a Tdap booster for 8^th grade. The school had me over a barrel because our primary care does not offer these and she was supposed to start school the next day. So I left work early and took her here, thinking it would be $ 15 or $ 20 like our allergy or flu shots. WRONG!
First of all, there was one woman working and they were on a FIFO system. Which sucked for us because we waited over an hour for a two-​minute shot. When it was finally our turn, she asked us about insurance and informed us that she could not submit to our insurance. Yay. She was pretty friendly to Teen 2 and snuck the shot in her without her even noticing really. Then came the bill — $ 64!!! I was floored! We paid and left.
On the way to the car i noticed that I left my car key in the exam room. I asked some people waiting if she had someone in with her and they said no. When I knocked on the door, it took her quite a while to answer and she was alone in the room. Not sure what she was doing in there but there were several people waiting.
I gave an extra star because she was nice and gave Teen 2 a pain-​free shot, but I would go to great lengths to avoid returning here.

Not sure how to review a Walgreens. It is just like any other pharmacy. The photo store is pretty good but they do mess up once in a while. Moreover, often the pickup queue is long and not well managed. However, there is no reason one shouldn’t go there.

I’m updating my review of Walgreens to drop their pharmacy to one star. I wish it could be zero. Congratulations, Walgreens. You’re in elite company usually reserved for businesses that I felt scammed me out of money.
In essence, you do. My time is money and you cause me to waste a lot of it.
In my previous review, I mentioned the attitudes of employees. That hasn’t changed. Everyone is still high strung, short tempered, muttering under their breath, and throwing shit around.
Apparently, the revolving door of pharmacy technicians has resulted in an increase in errors and misinformation. Just in the last few weeks, I was told a prescription had no refills. When I insisted that it did, I was told I was wrong and that a new prescription was needed. After a call to management, the original prescription was retrieved and it had been entered into the computer incorrectly. I received no apology for the 1 – 2 hours of back and forth.
Just a few days ago, I requested a refill on some migraine medicine. It was originally written for the brand. Walgreens asked if I wanted a generic and it was OK’d. After using it, the generic didn’t seem to be as effective as the brand. For the following refill, I requested the brand name again. I was told no. That it isn’t possible and I’d need a new prescription.
Once again, a call to management and magically it was filled with the brand name.
It seems like the answer to every question is either ‘no’, an eye roll, or a disgusted sigh. No one ever offers to call your doctor, either. Or asks you if you’re out of medicine when they’re incorrectly telling me I’m out of refills. They seem to not care and it really shows.

I’ve been to this Walgreen’s many, many times. Not so much recently. So tonight I was surprised to see all the upgrades in signage and offerings.
There is an «as seen on TV» section, something I always find interesting. Loads of regular drug store offerings. Then the toys (and some interesting ones, at that!), candles, school supplies and all manner of intersting items that could make nice hostess gifts!
Women’s makeup and blah-​blah-​blahs take up a generous quarter of the store. Greeting cards galore.
Unadvertised sales are everywhere.
But NOW they carry beer, wine and spirits. That was surprising. And the food section is much expanded. You really could grocery shop in this store!
An improvement is the checkout folks. I’ve been in many Walgreen’s where «special» people are the checkout people. Extremely slow, as in slow-​motion. Not so tonight.
I actually checked out at the cosmetic counter, which is a secret I learned ages ago. Those folks are on the ball. The general checkout folks aren’t necessarily. But I did notice that the general checkout guy was lookin’ sharp and ready tonight!
Hooray for Walgreen’s!
The Valentine’s Day stuff is out, guys!

Sigh… The reciept says, «How are we doing?» so I decided to answer the question in a Unilocal review. I’m kind with the 2 stars.
Found it with Mr. Garmin directing me. Parking was fair. Went inside, expecting a bit better. I mean, all I needed was an eyeliner sharpener, and a beer bottle opener. How hard is that?
It’s not clean. Not like the Walgreens I normally shop. It didn’t feel clean, either. It felt mediocre. Mediocre beyond words. I knew where the sharpeners were. Near the eyeliner, but I had a hell of a time finding the damn thing. All make up brands carry them. They aren’t hard to find if your store carries the make up.
That is IF your store carries the makeup, and Walgreens does. But this one isn’t that selective, I guess. I’m comparing this one to what I know. This Walgreens doesn’t carry that much make up, best passing it up for Sephoras or Target. If I knew where a Target was, I would’ve gone to it. Walgreens is close to my hotel.
I finally found a sharpener, (without eyeliner included, just a sharpener, by itself.). I looked for a beer cap opener. One aisle was completely void of anything on the shelves on the left side, but on the right side was full of crappy household items, and a lousy beer cap opener, that I didn’t like. I thought about going to Schnucks, but looked around a bit more.
I went down another aisle, with wine-(only one tiny area, and countable amount of bottles. Yuck, I can only imagine how awful it is.) There sat a bottle opener, that I can tuck in my makeup bag for emergencies. I stood in line to pay for it. The cashier had to LOOK at the receipt to make sure it was mine. She read the receipt, before handing me my change. I had given her a 20. Dullness indeed. Not going back there.