The UPS Store

Lucky they even got 1 star!!! I went in to rent a mailbox… lady had an attitude right off the bat!!!
Her: can I help u?
Me: I would like to see about a mailbox?
Her: what size?
Me: what sizes & prices r they?
Her: see they r right their on the wall?
Me: I will take a mall one please?
Her: two pieces of id?
Me: hand her my DL & my CPL?
Her: that is not a proper id (CPL)??
Me: WHAT!!! It’s a mi (gov) issued???
Her: So sorry! Can’t help u! Please leave!
Nice way of doing business lady!!!
When to the one in port Huron handed them exact same Id & got keys to box!!! Thanks Port Huron UPS!
Your right she did tell me size after she pointed at the wall??? Everything seemed fine until ID was shown? At that point her hole demeanor changed! If u were witness to her service then why didn’t u come from the «back» and show me the list of approved «ID» ??? Just telling someone that it won’t work isn’t good businesses! I was never shown an approved list either??? To even know if it wasn’t??? Just to be given a CPL… I was background checked by multiple policed agency’s, picture taken (on CPL), fingerprinted, went in front of a CPL board & was issued this ID by the State Of Michigan??? How can it not be part of your «approved» list???
Not to mention I stopped up at the post office & asked if I could use a CPL & DL to open a post office box? Sure enough it wasn’t a problem to them either???

I’m so upset I had now 6 packages delivered to my house broke I did not get the ups guys name I know it’s not the guy that use to deliver to my house it’s a new guy and all my packages have been broke all 6 times I’m so upset and ups won’t even refund my shipping money. I know it’s not the driver Kevin it’s the other guy and I’m so pissed because one time he throw my glass package at my door the next time he dropped it at my feet and said (well if you don’t like it well I guess you’re going to have to deal with it) ah no I don’t have to deal with it news flash

Thankfully, I do not have a need to frequent places like UPS, because the lines drive me insane. Most of the time, the people that I usually see in line at places like this are always rude to staff and, of course, «in a hurry.» I find it difficult to not say something to people like this, even when I am in a hurry and I completely understand their frustration if things are not moving expeditiously. That is not the case at this location.
When I went to The UPS Store in Chesterfield, there were 3 people ahead of me. I’m already irritated, because I too need to get in and out quickly. And guess what? I did!
Ellen, a staff member working behind the counter, was very quick while being attentive at the same time. The line went by very fast, and I hardly waited (at least compared to previous times and other locations). Ellen was super helpful, fast and efficient. I think it’s crazy they’re closed on Sundays, but beyond that this location has gotten much better, and in no small part, thanks to Ellen and her superior customer service.

I9s NOT NOTARIZED. Well what is there to say about a UPS store? Go there mostly to post items (packages/​mail). I am in town and a contract developed rather quickly requiring me to get a I9 form notarized. Although this store notarizes, they do not notarize I9s so be aware. I had gone to a couple local banks that also don’t notarize if you are not a customer of theirs — leaving this writer frustrated since I was trying to get this done before reporting for duty. According to the ladies there, notarizing the I9 was something they had done in the past and when I checked Unilocal for notary, their information popped up. I contacted the HR of my hiring company to get a resolution to this problem. The location was easy to find and not far from my hotel but after driving all over Chesterfield, I would have loved a heads up in their Unilocal listing that this is not a service provided.