Petropolis

Wonderful group. They are so knowledgeable and kind. Every kind of food offered in their store. For the bonus is a 100+ land tortuse with a radio system on it’s back. So cool.

I have been incredibly impressed by Petropolis. I was stuck in Chesterfield with a 5 month ChiWeenie about two months ago because my Pet Sitter backed out last minute. I dropped Morgan off based solely off the reviews online. I was super nervous but I knew I would be back in just a couple hours-​I just needed her safe. I came back to a happy but exhausted puppy (awesome for travel and not easy for my little ball of energy). We went back to the hotel and I didn’t have to spend the next two hours walking her and wearing her out in the dark-​she just wanted to curl up next to me and sleep.
Morgan and I travel a lot more together now (her social skills have improved dramatically)-almost weekly because I trust the staff at Petropolis. I walk in, give her a hug and hand her over for a very reasonably priced daycare as I head to meetings. I can not recommend the daycare services enough.
We used grooming a few weeks ago with special instructions to go slow and help train my little one to enjoy the pampering-​the staff listened and did a great job with her. With such a young puppy I can be somewhat high maintenance and I am very picky about who watches my fur babies. Each time I turn her over to a staff member I feel good-​they always greet her and some even remember her now. My only hope is that one day monitors will be up outside so that I can Skype in and watch her make friends-​and maybe extended hours.
Petropolis-you’ve allowed me to carelessly travel for work with my one of my best friends-​I can not thank you enough. If our in-​home sitter isn’t available to watch our fur babies on our vacation in December we will probably bring them down for the week-​your service are that good. Expand to Kansas City :)
My rating is based on Morgan’s 1.) safety 2.) comfort 3.) cost 4.) ease of drop off and pick up. Petropolis exceeds expectations in each area. Thank you so very much-​we will see you next week!
Lisa and Morgan

Just got my 2 dogs washed there. They include nail trim and ear cleaning in the wash.
My dogs are usually bathed by me and even though they like to play in water outside, they hate baths.
My dogs were very nervous when I dropped them off so I was worried about how the day would go. They are 50 & 70 lbs so they can be hard to handle if they don’t want to be somewhere.
When I picked them up they seemed happy and they smelled great! The staff was very friendly and made me and my dogs feel at ease. The first wash is $ 40 which is a pretty good price, but after that it’s more expensive.
Other than the wash it looks like they also have boarding, veterinarian, and training services. All of which look pretty pricy, but probably worth it because it looks like there are a lot of happy and well behaved dogs there.

I would like all to know, how very impressed I am with Petropolis. They are the most professional, talented, and kind group of people I know. They do everything they day they are going to do and beyond.
Very Happy
James Lee Sedwick

I wish I could give them a ZERO!!!
I recently saw an ad for a $ 40 grooming session for new customers. When I dropped my dog off, I explained how I wanted her to be cut.
After 5 hours of waiting for them to call me to come get her, I finally called them. The girl who answered the phone said that they were having problems cutting my dog and she was fighting them. I thought this was unusual as my dog has been getting groomed every 3 months for the past 5 years so I told them I would come and hold her while they tried to do her face.
When I arrived, her whole body was cut except her face! I tried to calm her down but she was already anxious and they told me they needed to stop ‘because someone was going to get hurt’. She looked awful and didn’t get any of the services they mentioned — no teeth brushing, no ear cleaning, no anal glands, and they didn’t even give her a bath!!!
When I went to leave the building, they told me I owed the $ 40!!! I couldn’t believe it! How could they charge me when they didn’t do anything they were supposed to do!!! I paid the charge and will NEVER step foot in that place again!!!

My little Aussie Pippa had been giving us some trouble at home the past few months. I called Petropolis and set up private sessions with Roxanne to come to my home. We are so glad we did. Pippa did pretty well at the several obedience classes that I had been taking her to, but it did not help with her the home behavior issues (refusing to come inside when called and harassing our friends when they come over). Roxanne worked to figure out what would work best with our dog. Pippa now listens to us at our house, not just at obedience school!

My dog loves going to doggie daycare at Petropolis! It is great exercise and socialization for her. The staff are excellent and truly care for my dog’s well-​being. Highly recommend!

I highly recommend the dog training at Petropolis. I am currently training my second dog. Rob is always very helpful with any questions or issues I might have with the training. Most places you sign up to take a 6 or 8 week training class. At Petropolis the dog training classes happen every week, all of the time! So if you are gone for vacation, work or whatever you can continue on with your training. With my crazy life it is really nice to have the choice of going to class on Tuesday mornings, Wed. evening and Sat. mornings. It is such a pleasure when you are out in the public and you have a well behaved and trained dog.

I have been taking my Jack Russell to Petropolis for the past 4 years for daycare and grooming. Sully loves being there and the staff has always been very kind and considerate, I feel they treat him as their own.
I also use the boarding specifically the villas. I really appreciate the ability to scype and check in on how he’s doing. I would not hesitate to recommend Petropolis for the services they provide.

Great experience for a first timer. My dog is about 7 months and she came home after her overnight stay exhausted, just the way I wanted it. Everyone was friendly and I will return. 5 stars.

They help our Loved One Bentley look so handsome!

My dogs and the dogs of my family are my life. They are constant companions who I only trust their care to people who feel the same way.
I don’t like leaving my pets, but when I do, I know they will be well taken care of at Petropolis. It’s nice for my fiancée and I not to have to worry that are dogs are getting proper care and exercise. Both of our dogs are still pretty young, so having a place where they can get extra social interaction as well is great.
I’ve used Petropolis for their grooming services as well. Always had a great experience. The staff is super friendly and the dogs look great after they are finished.
Just a cool place to visit if you are down in Chesterfield and are a pet lover.

So disappointed, I wish I could give zero stars. My dog looks awful. I literally burst out laughing until I realized I paid for this awful mess. He’s nails were not cut. He is completely shaved down. My boyfriend picked him up so I didn’t see him until he got home. I called them as soon as I saw my dog to talk to the groomer because there was clearly a disconnect in what I wanted done but they were not available. $ 55 to just wait for his hair to grow back and an additional $ 13 to take him to a proper groomer to have his nails cut. My God I just hate it.

My dog has megaesophagus and after he was diagnosed I was very hesitant to leave him, but Petropolis totally set me at ease! Petropolis let us tour the facility before our scheduled travel, and they answered all of our questions. Previously I had a negative boarding experience at The Watering Bowl and the staff at Petropolis did a great job answering my questions about what they would do differently to keep my dog healthy and happy.
The staff was willing to feed my dog by hand and to hold him in an upright position after eating to prevent pneumonia (because of the megaesophagus), and they administered his medications without any trouble.
I love that I can call in to check on my dog every day and the staff is friendly and never exasperated or annoyed. I never feel like I’m being rushed off the phone. My dog got cold while he was there and they put a sweater on him for his outdoor time. I feel that is above and beyond excellent customer service!
At The Watering Bowl it never felt like any of the staff was familiar with my dog, but at Petropolis everyone from the staff at the reception area to the groomer knew my dog’s name and shared stories with me about his personality and behavior while he was in their care.
For as long as I live in the area, I will never board my dog anywhere else.

I agree with the two most recent reviews of Petropolis — while I don’t know much about what is happening once my dog is taken behind closed doors (I would hope training & care here isn’t THAT terrible), I do know that they have jacked their prices way up over the last few months. We are new (7 months) to the area and the only reason we started taking our dog here when going out of town was because I purchased a groupon for boarding for about half the price back in January. We’ve boarded our dog here about 5 times or so, for no longer than 4 days.
The last two times we boarded her, first time – 1.5 days – was $ 90, second time – 3.5 days – was $ 228. The first time in said story we weren’t even asked what ‘package’ we wanted — they just automatically signed us up for the silver (middle) package, when we would have chosen the bronze (lowest) because we aren’t the kind of people who want to spend an extra $ 15/​day so that our dog gets ‘tucked in’ at night… And when I say ‘1.5 days’, I mean she stayed overnight and we were told if we picked her up by noon the next day that we wouldn’t be charged for a second day, but since we were out of town we got back to town at 1pm – one hour difference! – and were charged for 2 full days. Similar story goes for the second 4-​day boarding. I understand these are their rules, but we are talking about a full day’s charge for picking up our dog an hour later than their cut-​off.
Bottom line: I give them one star because I personally think spending almost $ 100 for your dog to be boarded at a kennel for 24 hours is ridiculous, and moreover spending over $ 200 for 3 nights stay is equally ridiculous. And after this last time, we’ve had enough of being overcharged by them and won’t be sending our dog back.

Well, they were fantastic for the last several years but just plunged in our family’s book. The quality of their services have always been excellent and our dog has always been happy to to run in and stay for boarding. Recently, it suddenly changed.
My guess is they changed owners or got a new marketing chief or some other slick consultant.
In a matter of weeks their daily rate for boarding rose from $ 35 to $ 60 (about double the market rate) and now answer the phone with clearly scripted, unfriendly marketing blabbering about now being the #1 rated kennel in America. Well, you went from a kennel that we raved to everyone about to one we now will share as a story of how business can turn a great reputation to $h!t within 2 weeks based on a badly flawed marketing plan.
We do value paying for premium services for premium product and service, but this is an outrageous increase with inhuman scripted persons now having become the face of the company.
Woof off Petropolis!

I brought my Aussie cattle dog mix here for a few days, they let me use a groupon so it was extremely affordable. The employees were friendly and helpful. When I picked her up she was happy and worn out. Couldn’t ask for more!

Super clean, easy to find, and everyone was super friendly! My 3 month old yorkie came back extremely happy and now he’s currently napping next to me all worn out from playing all day.

My dog is my child, and I would never leave him at Petropolis. My dog is a boxer/​pit mix. Yes, I understand that pit mixes can be a liability. They are very strong dogs and should be thoroughly evaluated before put in a social setting. My dog was evaluated, passed with flying colors, and we were invited back for free day care.
Hoverer, I’m not going back for their free daycare. During the «aggression test» I feel my dog was mistreated. He first tried to play with the «dummy dog» and then got scared of it. This women who was administering the test kept jabbing him with the dog while he was still scared. Then she started actually hitting him with it, saying «oh, this is funny.» She later concluded: «well, I guess he’s worth a try.»
I’m sorry, but i would NEVER leave my dog with anyone who thinks its appropriate to hit a dog with a toy, or thinks its «funny» my dog was scared of her ridiculous test. My feeling was this lady trainer has a personal vendetta against pits or even mutts/​rescues in general.
Everyone was nice, except for the lady trainer who administered the test. She never even talked directly to me or made eye contact with me. Even though there was one «bad egg» in the bunch of trainers, I would NEVER leave my dog there.

Hands-​down the best place to get your pet groomed in St. Louis. My dog hates going to most groomers but she loves Petropolis. The people that work there are so sweet to her and she actually gets excited when she walks in the door.
Petropolis goes out of its way to make grooming (and boarding) a positive experience for your four-​legged friend. My sister’s dog has outrageous separation anxiety coupled with the urge to snarl at anyone who tries to pick him up but, somehow he let the groomer scoop him up like a baby and take him to be groomed. According to my mom, it was like an episode dog whisperer.
My puppy comes back from her «spa day» with a spring in her step, bouncy/​shiny hair and smelling better than I do!