Imo’s Pizza

I ordered a deluxe pizza, house salad and toasted ravioli for carry out. The pizza was burnt (not crispy; black), the salad did not have cheese and the ravioli was soggy. My wife called and asked for a replacement, the agreed.
When I arrived a smug, disrespectful, teenage kid told me they cook their pizza’s crispy and his manager would not release a burnt pizza. Therefore they did not make my replacement pizza after they already told my wife they would replace the pizza and salad.
I then asked for a refund and was told no. I informed him I would not come back and he said good.
I highly recommend you go to a different Imo’s. The food and service is not even average for a gas station.
Don’t make the same mistake I did

Hello Foodies. I had to write a review of this Imo’s because it is so usually odd for an Imo’s. It is located in a «Mobile Gas and Convenience Store». I know you are thinking, what do you expect buying your Imo’s at this establishment and expecting a job well done, right?
This was the second time we ate there and both times they literally destroyed the cheese garlic bread in a way that I have never seen before. I watched them make it. We we sat down to eat it 30 seconds later the bread was literally destroyed. It boggles my mind. I have been eating Imo’s for over 30yrs and never have had this happen.
I chalked up my first experience to a fluke, well it was not.
This time my daughter order a mini pizza which was not good. I ordered my favorite of toasted ravioli’s, which could not be hard to mess up but they did it. Somehow, there was a lot of pepper on it?! I should have watched her make them.
My purpose for this review is to tell others that this Imo’s is fluke. If you want Imo’s go to a different one.