Grier Group Management

Terribly managed. Hard to get a hold of. Outdated payment options. To pay them online they charge you $ 15. They would send our mail to an address we didn’t live at. When we called to have it corrected they continued to send our mailed to the wrong address. They are unorganized and poorly ran. They want any communication done via writing and mailed or via email. The response time is unethical. Terrible company!!!

These pricks own the building next door to mine & the gate to their parking lot breaks every few weeks. When it breaks it screeches like a train stopping. Numerous calls have fallen on deaf ears. Their most recent excuse is that they «submitted a request for the repair but the bid was too high». I have contacted the citizens service bureau & once I have more time to waste dealing with their lazy asses I’ll be contacting the BBB. Avoid them like the plague. They are slumlords.

Disorganized, poorly managed company. I believe that their short sighted management decisions are directly tied to condo fee increases and property value decline. Some of the forms and questioners are convoluted and outdated. Hard to get a hold of.

They don’t maintain or repair property they are supposed to. They take your money and only offer excuses and place blame on the utilities for there neglected repairs.

I would give negative stars if I could. This management company doesn’t return phone calls, has no other way of being reached. I have asked 4 times for the names of the board members for my community but have gotten absolutely no response from them. The other residents in our community have similar complaints. DO NOT USE THIS COMPANY — you might as well throw your money down the toilet!

We have lived in a Grier communtiy for the past five years and have never been pleased with them, but have been able to manage. This past month, we have attempted to get in touch with them FIVE times, including a hand delivered letter requesting a call back from Jason, and never got any response. They are a horrible company with no customer service. We paid our fees on time every single month and simply asked for a return call regarding multiple closed tickets (which WERE their responsibility) but they would not return the call. If you are looking to hire a management company, DO NOT HIRE this company, they are terrible. If I could give them zero stars I would. I am writing reviews of several companies we have dealt with over the past month while trying to sell our home and this is the only bad one out of many!

Worst property management group out there. Don’t even think about using them. They have no customer service and I don’t even believe that this is an actual office. I think just a switchboard that has a voicemail that sends callers in a loop. I had to call over 20 times and leave over 10 messages to get someone to talk to regarding a property issue. They are rude, lack customer service and do not care about clients. Really? You can be so arrogant in this market. Me thinks not. Take your business elsewhere.