American Image Salon & Spa

I got partial highlights done from American Image. Megan was my stylist. She did a wonderful job, listened to my concern and questions. She helped me in choosing my highlight colour as i was complete stranger to colouring. I love my new look. Megan Thanks a lot.
Salon was neat and clean. Everyone was humble. I highly recommend.

I have quite a bit of anxiety about my hair due to previous bad experiences elsewhere. Kacey made me feel confident in my decision and explained everything. I am ecstatic about my color but if I wasn’t happy she was willing to make sure I would be. All the staff was great and it went from being a dreaded experience to a wonderful one. I highly recommend American Image.

Great Salon with a friendly staff! I went to other salons in the area before but you definitely get what you pay for. Love… love. love my hair!

There is only one word used to describe this salon… FABULOUS! Everyone you come in contact with is beyond amazing!!!

I had a Groupon for a mani-​pedi. Having never had either, I wasn’t sure what to expect, but I had a great experience with Erika and have received multiple compliments on my nails. Look forward to returning! :)

Love my shellac mani from Erika! I went in today for a mani. I had a groupon for a shellac 1hr manicure. Erika was so friendly and she did a beautiful job, she even offered to give me a glitter base to give my french mani some sparkle! Great deal and the salon didn’t treat me any different even though I had a groupon. I even got a bag with a mini hairspray and some other goodies upon leaving! Definitely worth the drive out to Chesterfield :) So happy!

Came into town from CA with a hair color that was more toward the orange end of the color spectrum. Not a great color if you are trying to let your grey grow out…
I was referred to this salon by my Daughter. My stylist was Mary and wow did she listen to all of my wants and did a fabulous job on my cut and color:) I just wish I lived here for she would be my stylist for life. The new haircut she gave me… I love it too! You rock Mary, you are a great stylist, you listened and understood what I was looking for and for that I thank you…
Next time I am visiting family here in STL… I’ll look you up again:) until then keep up the excellent work!

I went in to American Image after purchasing a Groupon and looking for a new stylist after having moved here not to long ago. I received a cut and color from Ryan and I was very happy! I could tell he was a bit younger and still learning because he asked questions from one of the other stylists about matching my desired color exactly, but that did not bother me what so ever. He did know what he was doing but I am happy knowing he double checked to make sure he was doing it right, then him not ask and it go wrong. He also asked me questions throughout the process to make sure I was happy. He really listened to what I wanted and even left more on so he could cut more after I saw it, which I REALLY appreciated! You can say Ryan was really thorough and a perfectionist and I will be back!
I would recommend Ryan to others!
A couple other notes —
Salon was clean and inviting
The front desk when I checked out in the evening were great and very friendly but the afternoon staff were okay. The main receptionist just checked me in grabbed me a tea and that was it. She didnt inform me that Ryan was running a couple minutes behind on his last appointment or say anything to me. I kind of felt like they were busy at first but as I waited to be called they were just busy gossiping. However, after reading other reviews this seems to be a trend. I will like I said earlier come back since my main concern is my hair not my check in process but I still will make a note for others to also know.

Funny story…
I won a hair cut to this shop in an auction years ago. It was with a man who by the time I went to set up the appointment was no longer there. So, I went to a wonderful hair dresser named Heather. She was chopping my hair off from long to a bob (I know… so much trust put into a new hair dresser!), but my bravery was rewarded. She did such an awesome job. The cut was exactly what I wanted and she styled it remarkably. Normally I don’t like how stylists style my hair, and she nailed it! I was so thrilled. I since then grew it out to be long again though I loved it (short hair didn’t really suit me and it was harder to style for me).
About two years went by and I was prepping for engagement photos. I thought who better to style my hair than this miraculous stylist I found a year or two ago? Unfortunately, I couldn’t remember her name or the name of the salon. I knew the area started with a ‘c’ (maybe Creve Coeur, I thought?). Somehow I figured out American was in it, the website looked familiar, OK maybe I’m on to something. I call and talked to the friendly receptionist who tried to help me, but unfortunately they had changed electronic systems in the past year and couldn’t find who did my hair. I dug out my box of business cards (maybe she gave me one by chance?) and wouldn’t you know, her card was there! I was ecstatic. I called back, told the receptionist the story, and she booked me the day after next at my preferred time for a hair cut and style with Heather (turns out she would have found me if I told her the spelling of my last name). I couldn’t believe my luck that A) she was still working there and B) was working and available the day of my pictures. Seriously, you can’t make this stuff up!
When I came in, I was reminded why I loved it here! The ambiance is wonderful. They have Aveda products and many other professional lines, but Aveda is my favorite :-) Heather came and got me and we had a laugh about the situation. We also swapped engagement stories and all that. This time, she cut and styled my hair when it was much longer. I will say she styled it a bit too much at first, but I told her and she was not offended, fixed it the way I liked it, and was nice about it. This truly makes her stand out above rest as some stylists get offended! She took her time, really styled my hair more than most cuts get I’m sure, yet did not charge me for more than a haircut + style. That said, it still set me back $ 50+, but for special occasion where I really want my hair to look perfect, it was worth it (or if I ever decide to go short again, which I am very tempted to do after our wedding :-)).
I would highly recommend you check out this salon, especially Heather, and tell her I sent you!

The salon is nice. but that’s not why i’m writing. Stylist Michael Simpson is AMAZING… I have extremely thick hair and he is the only stylist I’ve ever found that has made me LOVE my hair. He doesn’t thin it with crazy thinning shears like most stylists like to do… he is meticulous with scissors and is a genius.
I discovered him at Dominick Michael and Facebook stalked the man when I discovered he was no longer there. He is now at American Image and I drive 45 minutes to see him. Completely worth it!
Oh and I was offered wine at the salon… so they are good in my book

«OW…Ooooh…*grunt*…ow ow ow!»
Those are the typical noises I expel while visiting AIS every 5 weeks or so. I can’t believe I actually PAY to get tortured like this. Stephanie does an AWESOME waxing job, however. She’s professional, quick and sympathetic.
I’ve deducted a star for the front desk staff: snarky and un-​smiling. Service is everything, ladies.
Come here for bikini’s/brazillians and ignore the desk staff! Grab a diet coke or tea while you wait! Tell Stephanie I sent you!

I see Jeff as my hairstylist. He’s amazing with fresh ideas in hair style and color. the salon is lovely and well-​kept. I’ve been going for about 6 months now and each time the receptionist is moderately attentive, but kind of snarky. It’s as if I’m bothering her when i’m paying for my services or making another appointment. other than that, I’m quite happy with the salon.

I went here today for bikini waxing services. I don’t think I’ll go back.
When I walked in, I hate to say it, but the place kind of smelled like a dog grooming salon. I wonder if they have ventilation issues or something. It was aesthetically very pretty and looked clean, but I was a bit put off by the smell. The receptionist was busy checking out other clients and talking with someone she appeared to be friends with, so it took a minute to get me checked in. I wasn’t really warmly greeted and the receptionist went right back to talking to her friend rather than welcoming me, a new client.
I was on time for my waxing appointment, and the waxer was running behind, but no one bothered to tell me, or even check in to see how I was doing during my wait or apologize for not running on schedule. No one asked me to take a seat or offered me any coffee or water from their refreshment area until a random stylist came up to me after I had been waiting for about 10 minutes already.
When my waxer came out, she was visibly flustered because she was running behind. I kind of felt bad for her. Granted, I was using a Groupon for waxing services so I’m sure that’s why she was so busy. She was very nice throughout the whole appointment.
She led me into the waxing room, which was nice looking and private. She had me take off my shoes and pants with her in the room, which I thought was a little strange. When I have gotten waxed before I was given a few minutes of privacy to do this.
She had me leave may panties on to wax as well. I guess some people do it that way, but again, I had always had my knickers off before when having this service. Then came the reason I won’t return: She used the same metal spatula to apply all my wax and was «double dipping» in the wax pot. If I wasn’t in such a rush to get this done for a special occasion and I hadn’t bought the groupon already, I would have ended the appointment. That is extremely unhygenic. Now I get to spend the next week or so praying that I don’t get a skin infection or anything. I was also bruised just a bit, but not much. My waxer also told me her last 2 appointments directly before me were also for bikini services, so all I was thinking the whole time was «ew» and «man, I hope those other 2 girls showered as thoroughly as I did before their appointments.»
I can’t speak for their other salon services, but for what they charge for a wax, to be treated the way I was and for the waxing to be unhygenic like that I feel ripped off. I’ll probably call and complain about the ‘double dipping,’ because that just shouldn’t EVER happen. The only reason this place gets 2 stars is because it did look nice, the waiting area was comfortable, and my waxer was very sweet and friendly.
EDIT: I called the salon and expressed my concerns about the waxing method. My waxer called me back promptly and informed me that they use NuFree waxing product, which is ‘self sanitizing,’ allowing them to use one spatula per client (I did forget to mention a new, clean spatula was used on me). I did look it up online and was able to find a scientific published study that seems to back up this claim. Still, based on my other experiences there, I don’t know that I would go back.