Vinny’s At Chester Springs

It’s an Italian and BBQ joint and I have some strong opinions on this culinary abomination. Don’t misunderstand me I love BBQ and I love Italian, but not in the same establishment. This unholy union needs to be excommunicated (see what I did there). I urge the owner to please be reasonable and pick one or the other. I was furious to find pizza, egg plant, and pasta next to pulled pork, ribs, and brisket. I made it some what clear to the waitress that what was occurring seemed wrong, but she didn’t understand. I grew even more irritated when I learned they were out of most of the items on the BBQ menu — it’s 12:45 and you are out of stuff…, this seems suspicions. Okay I accept you are out of what you are serving if it’s so good you sell it faster than you can make it, but the place was dead. I decided to try the sampler and it came with coleslaw, ribs, pulled pork, and brisket. I tried the coleslaw and it was awful, I suspect they buy a premixed bag from Giant and add creamy dressing. Please stop serving the coleslaw it’s embarrassing. While the ribs were not cooked correctly; they were dry and hard in some spots, the flavor was very nice. The wood they used to smoke it really brought out the flavor, nice work in this area! I also enjoyed the pulled pork and the brisket; it was soft and juicy and had that nice smoked taste. There was 3 BBQ sauces on the table; hot, mild, and sweet. All three offerings were good and I liked that they came in the old school ketchup squeeze bottles. As I was enjoying the BBQ the waitress brought out a loaf of Italian bread and as soon as she placed it on the table I glared at her with anger and she smiled and started to walk away. I stopped her because this was completely unacceptable and I said this is wrong, where is the corn bread??? After a few minutes of silence she said we are all out. All out of corn bread is like being all out of holly water at church — it should never happen!!! How dare you be out of corn bread!!! I’m pretty upset by what is happening at this Italian/​BBQ joint. If you are the owner please pick one thing and work hard to make it amazing. While I didn’t try the Italian food the BBQ was good and with some work it could be great. I realize what I am saying may be harsh but please listen to reason pick one thing and do it well. In the mean time if you are reading this and decide to dine here please let them know friends don’t let friends serve BBQ and Italian. Please note I will add 1 additional star should you abandon the Italian food!

OK Vinnys, when I order extra sauce it’s not a hard request, that means you put extra tomato sauce on the pizza before putting the cheese on top. I knew this would be too complicated and sure enough I open my pizza and there’s no extra sauce. Thanks for nothing

Worst service ever. The waitress is also host and checkout gal. Probably the reason but she is THE WORST

We live locally and this place is so close to home. But it is amazingly inconsistent. Sometimes the pizza is great and other times it is terrible. It’s like they have a jekyl and hyde making the pizzas. Tonight the crust was so thin that the pies were like soup. Mushy and undercooked. So disappointing.

The cheesesteak is amongst the best in Chester Springs but the consistently average to poor service prevents me from providing Vinny’s a higher score. My fiancé and I are constantly underwhelmed by the staff’s seemingly acceptable unfriendliness.

We used to come to Vinnys all the time — but I think about two years ago it changed management. Food and service went down hill. The staff Is unpleasant and does not really foster at atmosphere that would make you want to come back. It’s a shame because the food is generally good and the location is great. We just won’t be back.

Best pulled pork around! Bom cheese fries, good service. This place is a hidden gem. Great BBQ selection

Ok, here’s the deal; if you want great BBQ, avoid this place. It SCREAMS mediocrity. The rest of the food is standard fare with zero standouts. The past two times dining in (and the last time, I might add), we were treated as an inconvenience, rather than a priority, which is fine. I’ll just dine elsewhere.

The service here is the worst that I have ever seen. When you call in an order, it is like you are bothering them. They do nothing to accommodate the customer, they barely answer your questions on the phone and it is like pulling teeth to get information from them. Personally I don’t think the food is that good and with service like this, I suggest you go somewhere else.

Boyfriend drug me here bc he insisted the food was so awesome. I found it kinda average or somewhat below even. They don’t have soup in the summer even though it’s on the menu and does not state on the menu that it’s only seasonal. I won’t be hurrying back. My boyfriend got the sampler bbq platter and while I did not try the ribs I did not like the other items. Very strange taste for bbq. Service was fine.

I stopped for 2 sampler platters on the way home from work. The last time I ordered BBQ I got home only to find no sauce, so I asked to be sure the sauce was included and ordered the different sauces on the side. When I was handed the meals, I asked the server was he sure the sauce was inside and he assured me it was. Well, I drive home only to find no sauce and they charged me .69 for each, not because it’s more sauce but for the container!
They also serve too small sides of cole slaw and beans, come on, how much can cole slaw and beans cost them?
I’ve lived in the area for a very long time but sorry to say I will never go back.

I’ve eaten here twice before and the only reason I come is because of the barbecue or ribs. However it seems you need to call ahead to verify if they’re out of anything cause you can’t depend on them to have it when you pull up to order.

Worst service and rude ownership. Our first bad experience but will never return. Was appalled at their lack of caring that our food showed up sporadically and incorrect. Asked for the manager and was told no. Last visit.

New to area. Ordered a ton of food to feed 21 last night for pick up. Girl on phone taking the order wasn’t very patient or pleasant. Didn’t surprise us she made some errors in taking the order. After my BILs returned from picking the order up we not only realized there were onions where they shouldn’t be but a salad was missing. I called and the girl apologized and asked if we wanted to return to get the salad. Again, a BIL went to get it since we had paid for it and it was my niece’s dinner.
Quality of the food was ok. Cheesesteaks were very good. Pork sandwiches rather dry. Excellent onion rings.

What a disappointment. Pulled pork, meat loaf, and burger were all sub par. Dry, ordinary, tasteless. I didn’t get the coleslaw I ordered and paid for and the kiss of death was a hair in the burger that wasn’t ours!!!
We will not return!

I generally like it here, but tonight the girl answering the phone at the register seemed to be in a big hurry. When I got there she looked annoyed by me being there even though they were still open for another half hour. There wasn’t another single person in the place.
They were short pennies, so she asked if she could give me less change than I deserved. In my opinion, they should round up to the customer’s change, not down.
When I got home, the order wasn’t even right.

I feel bad writing negative reviews but… waited 40 minutes for food when restaurant virtually empty. Food was not nearly as good as previous visits. BB-​Q was good but is still the last time I’ll eat here.

Pleasantly surprised by Vinny’s. The interior is charming. Service was friendly enough. Food was decent for pizza and BBQ. My kids got the Rob Burger. It was very good. My husband and I got bunless pulled pork with broccoli rabe and cheese. This was very good also. Debated about giving it a 4 but opted for 3 for now. We will be back.

Overpriced pizza but good BBQ. The smoker is nice and the location is great. Service is good but not Stellar. Takeout is the way to go.

I used to work here many moons ago. The service can be poor because it is a very small, family-​owned business and they only ever have one person who has to be the server, the busser, and deal with takeout and carryout orders (including carryout beer), and there is also usually only 1 or 2 people working in the kitchen. I can still remember when the rush hour wave was at its peak and I would have to be juggling 6 tables at once, with the phone ringing off the hook and people stopping in to pick up beer. Plus, I worked here when I was in high school and had no other waitressing experience — so just try to give the service here a break! They are probably trying their best! Just don’t come here if you’re in a rush.
However, the quality of the food here, I thought, was great! They used to give me food all the time, and my family still loves to order from here frequently (I no longer live in PA but my family still lives close by). I really liked the cheesesteak and especially their chicken cheesesteak. Great pizzas — we especially love the Meat Lover’s pizza!