Dana Bartone and Company

I love this salon, I have been here several times for cut, color, highlight, & also had my hair done for a wedding.

I can’t comment on the quality of the services that this place provides, however, I can comment on their customer service. I have my upcoming engagement party in NJ that I need hair/​makeup services for. I understand that while this company is located in CT, I was desperate considering how soon the engagement party is, so I emailed them.
I understand already being booked that day, or the distance being too far, but replying back to my email inquiry with just two words: «no dice.» is just plain rude. I’ve been in the customer service industry thanks to many of my friends and family members for over 20 years, so I’m well-​versed in good customer service. A proper response would’ve been something along the lines of «thanks for your email! Unfortunately we won’t be able to provide you with these services for such-​and-​such reason» rather than a rude and inconsiderate «no dice.»

Dana was amazing to work with, from my initial consultation to making me look exactly as I envisioned on my wedding day. She was so accommodating and easy to work with, showing up bright and early and working with me to tweak my look as we went along. My hair and makeup lasted the entire day and night, and I felt comfortable for all my photos that my look was flawless. Dana and her team also did my five bridesmaids, my mother and mother-​in-​law. Everyone was thrilled with how they looked and being able to all get glammed up together made for a special start to my unforgettable day. I would highly recommend Dana Bartone to any future bride!