Tune Up Plus

I’ve never written a bad review for a company but I felt that I needed to with Tune Up Plus in Chesapeake. I went to the them because my vehicle needed new brakes/​roters. I ended up paying them over $ 1,300 for that single service which took ALL day when I was told it would take 2 – 3 hours. As soon as I left my brakes started making a terrible sound. I thought it would go away within a couple days. After the sound NEVER went away but actually got worse, I took my vehicle back in because obviously something was not done right. They said my rear calipers were «locked up» and with my type of vehicle, would probably cost around $ 1,100! Are you kidding me? This is their problem, not mine! After I refused, they then quoted me a price of $ 675 plus $ 99 brake flush. Still, are you kidding me?
One other time, prior to the brake situation, I had a flat tire. They were nice, could get me in the next day to put a new tire on… I kid you not, this process took at least 8 hours! And they were not busy at all. I seriously don’t know what those guys really do in there. During that visit, the guy at the front who looked like he hasn’t slept in days was incredibly unprofessional. He was speaking to his manager or some «higher up» on the phone right in front of me about how he was trying to get more services done to make more money, it was obvious the guy was reaming him out about productivity.
I do not recommend going there for anything more than a State Inspection or possibly as oil change, however I’m not sure they can be trusted to actually change your oil.

Professional, courteous and quick service! Highly recommend them. Always has answers, takes time to explain problems with vehicke. Easy to work with!

Rip off they will mislead you in their ads. And there mechanic is very lazy. know what you want to get done before you enter. They wanted to charge me 847 dollars for front struts went to fire stone they did them for 350.