Went today for their Labor Day sale for the store brand mulch they advertised at 5 for $ 10. This was the second store of theirs I visited today that was sold out of every color of mulch but one. At least if you’re going to advertise a multiple day sale, have your product in stock the entire period. Order enough in advance to keep up with customer demand. Plus, as always, I showed my military ID because I bought another brand that was still on sale but more expensive than the original brand i wanted and they didn’t honor my military ID which allows for 10% off. Ill be going back to Lowe’s.
Rose M.
Classificação do local: 5 Chesapeake, VA
I frequent my Home Depot atleast monthly for their kids workshop. The assistant is lovely and is always genuinely happy to see us. You can’t go wrong with a free kids activity, pin, apron and certificate. My kids enjoy making the projects and I enjoy the time together that we get just for this. If nothing else we set aside time for this every month. This store is clean and I can say I always see an employee walking around. In this store it is so much easier to ask for where an item is. I also appreciate being walked to the item or atleast to the aisle.
Kim S.
Classificação do local: 5 Santa Rosa Beach, FL
This Home Depot is located next to everything in the Chesapeake Square area. for me, the staff is always accommodating and I never have to wonder where anything is. I have read some reviews about staff not being helpful and whatnot but I have only really experienced a less than pleasant employee one time. I adore the garden section. it seems better organized than some of the competitors. I also really like the daily deals they have and the motivated team members. this morning they were all doing some go team chant and it was awesome. The kitchen customization options are great. However, there is one know it all employee over there that I personally plan to avoid at all costs in the future. However, other employees in that department can really help you realize your concepts and explain all the details very clearly(and not patronizingly) so there are no surprises or hidden costs. I prefer Home Depot to some of its competitors simply based on the availability of products and helpful store members.
Paul G.
Classificação do local: 4 Chesapeake, VA
How do you rate a Home Improvement Store? They are a necessary evil. What would be nice is to find somebody just once in a while who doesn’t treat you like you are at an Auto Parts Store. This Home Depot does ok in this department if you can find someone available to help you. These guys are usually ok but often in their own zones. Good news they give military discounts so active, retired, dependents just bring your id to get 10% off.
Regina H.
Classificação do local: 5 Chesapeake, VA
I went into Home Depot and I wanted a light for my hallway. I wanted something different not the standard ceiling Hugging light with glass and gold trim. I found a display piece only for sale on the website. I went home looking on the website for the item. It came back no longer carried. I want it back to the store and ask the lighting and Electric specialist, Eric, if I could buy the display. He was awesome. He made a couple calls around to other Home Depot stores in the area and found two more in a box. Then he requested assistance to unmount the store display while I shopped for other items. When I returned Eric was gone but my light fixture had been removed and boxed for me. I saved over 100% per fixture. Pottery Barn wanted $ 399.00 for the same fixtures I paid $ 79. At this location near just square you receive outstanding customer service and the best prices in Hampton Roads. The management and staff work with you to make sure that you’re satisfied.
Marie R.
Classificação do local: 4 Chesapeake, VA
Ahhh. You buy a home… guess what? Home improvement stores will be your new favorite store. I’m not sure… but it’s a toss up between here and lowes. Anyways… you came here for a review. The store itself is neatly organized and to me is as clean as a store of this type can get. However, as you walk around and questions about this and that pop up in your head, you will realize they are severely understaffed here. Prepare to wait around for a bit to get a question answered or for assistance. But, when you are finally helped, you will come across some very nice people. It’s only been on a few occasions that I have come across a cranky employee, and believe me I am sure to bring them back to reality. The prices are comparable to lowes(of course that is their direct competitor!). Some things you may find cheaper here, some over there. When I was buying flowers, their selection appeared healthy and well kept. In conclusion, the only drawback is that they are short staffed. If you can deal with that and you aren’t really in a hurry, then this is a pretty ok place to shop at.
Jim B.
Classificação do local: 3 Chesapeake, VA
I needed a light to mount over my garage. A neighbor had their car broke into and I figured I needed more lighting. I found a light that had the motion sensor and different settings that suited my needs. I got it at a decent price. I like that they give you a military discount(even for me — retired). I find that there are not enough employees around to ask questions of. All in all — it was a decent shopping experiance. I will be returning. I need a compost bin and some more lighting gear.
Marv C.
Classificação do local: 2 Suffolk, VA
When did Home Depot become so trashy? No assistance with anything in the lumber department. None of the shelves were stocked or arranged neatly. No one here is friendly and the place is just dirty all of the time. The only thing I like about this location is that they have a tool rental section located next to the lumber. I just dont like going here any longer. I would rather go to the Lowes up the street.