Enterprise Rent-A-Car

I rent from this location weekly! The staff are always friendly and professional. I have been renting on a weekly basis now for a month and booking a rental online last minute (as that is what my job requires), I have not had any problem or hiccups as of yet, and I really hope that I do not. I would gladly recommend this location to others.

I have rented from this location for years and usually have a great experience and service. I scheduled a pickup for 8 am and I was running a little late figuring my car would be ready to go when I arrived. I showed up and was informed that they did not have the Large SUV that I requested and they had an alternate or a minivan. So I selected the Chevy Traverse only to find out that the car was not on sight and someone was going to get it. The car finely arrived to find out that the check tire light was on so I needed to wait. (The irony of this is they went to pick it up at the local Chevy dealer down the street and was driven all the way back to the Enterprise lot). So now I am very frustrated as I did not get the car I needed for the trip I was taking, and the car was not ready when I arrived so about 1hr and 30 minutes into this I can finally check out the car and sign paper work and get going only to find out that there is less then ½ a tank of gas in the car so now I have to go fill it up with gas. Note: they passed 3 gas stations on the way back to the Enterprise lot from the Chevy Dealer. So I finally get in the car and the trip goes well and I return the car and find that they have still charged me for the Large SUV which I did not get. I should have been charged the original quoted price as this mess was nothing of my doing, so the bill jumped almost 300.00 dollars in their favor and no one even took the time to acknowledge all of the mess that they put me through. If it was not for my Corporation having an account with Enterprise I would start renting else where as the staff at this Enterprise leaves a little to be desired and they don’t seem real worried about screwing with people and there employment at all.

I rented cars here pretty frequently for awhile. The staff is professional and friendly. They have great prices especially the weekend special for $ 9.99 a day Friday-​Monday. I’ve never had an issue with any car I rented. I would recommend this location.

Passenger Side seat had a sticky substance on it and my Wifes Jacket got a black soiled spot on it? Honestly i wish they would pay more attention to cleaning the inside of the car as they do to the outside of which at times they have done neither because we have gotten both dirty inside and outside cars in the past??? I also have to say that all the Rental Agents there are Very Professional And Friendly. So a little Tweaking on cleaning the cars right and next time i will give 5 Stars.