Cavalier Mazda

Came in for diagnosis when my check engine light came on. I freaked out when another mechanic told me it could be a $ 2k repair. They fixed the problem and even adjusted a rattling in the back that had been happening for over a year at no extra charge! No one tried to sell me additional services and everyone was very pleasant!

Buying a new car after not having a car payment for 5 years was hard, to say the least, but thanks to Phil Wilson and Wendy Waller, I now have a car I love and car payment that will only sting a little bit (but even a $ 10 payment would sting after not having one for so long)! I did not necessarily make their job easy as I was a bit indecisive, but they were very patient, didn’t push me into a decision, and actually managed to make the experience fun! Definitely the best car buying experience I have had and I look forward to buying my next car from them again… in 10 years :)

Being a little more then 50 years old you might say I have bought my fair share of cars… Over the years I have been put through the ringer. Lied to cheated and left a deanship feeling beat up…
That was Not the case here.
When it come to buying experiences this one was the best !
I felt like they were open honest and up front about everything.
Tried every thing they could to save a buck every chance they could.
I walked in around 530 pm. Found the car I wanted. by 630 the deal was worked out. I was home by 830.
Normally once you hit the finance dept the pressure really starts. again not the case here. Mark Baillio made me feel so comfortable. I was in and out of finance in a flash.
Even with him taking the time to explain every detail !!
BEST AUTO EXPERIENCE I HAVE EVER HAD !! !
I have and will continue to recommend Cavalier Mazda to my friends and Family !!

This place is everything people do not like about car dealers. They prey on our lack of information and default write you up for higher priced items rather than discussing your options. Fortunately for me I actually wanted synthetic oil. There is a $ 30 difference between synthetic and tradition oil change service. The young lady who wrote my service ticket automatically defaulted to this. I’ve been to other dealers that do not do this. They also offer you service options that are triple the cost of what your owners manual recommends for the standard service. Most of the things they claim are «added services» are really just looking at something and not even resolving the issue if there was one. I would drive further away for a service department I could trust to present me options. Just needed to get it done at this moment so I went here.

I recently purchased a car from this location. I had a pleasant enough time but they didn’t exactly make it easy for me to transport my rental car back to its location and take the car on the same day.
I noticed during my first fuel fill up that the oil level wasn’t even showing up on the dipstick. This was baffling as I had just picked the car up and there were no apparent leaks and I had been driving it rather slowly. I started putting oil in and after 1.5 QTS I was finally able to get to the low level on the dipstick. This is partly my fault as I should have checked all the fluids before leaving the dealership but on the other hand… 1.5 QTS!!! Also, the serpentine belt snapped after two days. I didn’t bother with the dealership and just replaced it myself. I would not recommend them for maintenance. Then again I only have the one experience with them. I’m sure I am just the one in a million that got screwed over.

Took my car in because engine light was on and paid $ 110 just to have computer reset. It’s a 2010 model wouldn’t you figure that would be under warranty?

We have purchased several vehicles over the years, and this experience was one of our best. You can get the vehicle you want almost anywhere, but it was actually a pleasure to do business here.
From the start, we requested correspondence via via email only from several local dealerships and Randy Padilla in the Internet Sales Department was the ONLY one that did as we requested. Everyone else bombarded me at work with phone calls, which was very frustrating.
When we arrived at the dealership to look at a vehicle we inquired about, we went on a test drive with the General Manager, Ron Boyd, who we enjoyed talking to. We finished up with Ricky «Happy Feet» Griffin to do our initial paperwork and answer a few more questions about the vehicle. He also did a ten minute or so introduction to the technology features in our new ride while we waited to complete our financing paperwork with Mark Baillio. Everyone we came in contact with, from other sales staff to reception, were very welcoming and friendly, but not overbearing.
Ricky has followed up with us to make sure we are fully satisfied, and I can definitely say «yes!». Thank you to the Cavalier Mazda team… My husband and I both feel like you appreciate our business, and we will be sure to express our appreciation by referring you to others that are in the market for a vehicle. — Kevin and Kimber