Auto Bell Car Wash

This location is amazing. I recently visited here for the first time and foolishly entered the wrong way and was quickly greeted by a polite gentleman in khaki pants named Kyshaun, I assume he was in leadership due to his different uniform from everyone else. He quickly came to my rescue and directed me to the proper location with a smile and went back to work. Once my car was headed into the wash and I walked in to watch it go through another gentleman in khaki pants and different colored shirt named Timm walked by and greeted me with the biggest smile, which made me in turn smile. After my car was serviced, I was quite surprised. My car was spotless inside and out and they had even taken my mats out to scrub them, which I myself did not expect to be done. Ironically enough, Kyshaun was the gentleman who finished my car and it was expertly cleaned. He sent me on my way, thanked me, told me to come back and closed my door for me with a smile. This customer service is far beyond the small establishment it may appear to be. I will definitely be bringing my services and money back to this location.

Normally I go to the hood car wash pots because they do a good job and I rather give my money to people who seem to really need it. Today I didn’t quite have time to go to the normal spot so I thought I’d try this place out.
The body of the car is first round through an automated car wash which did a good job my problem is with the inside. I paid to have the inside of my car vacuumed and cleaned up. They have two people cleaning out the inside of car. When I got inside the car immediately noticed a rush job. They didn’t really vacuum out the back seat on the floor and they did not wipe down the area between the armrest and the console.
It was fast I’ll admit but I’d rather sit there for another 10 minutes and have my car cleaned. If they show down just a bit this place would be awesome.

I enjoyed my visit here. Great customer service. The staff cares that you are satisfied.
I wanted my car clean because well it was a rough week. Eating in my car on the way between appointments, gym stuff, children’s stuff so… I actually had to sort my back seat piles into work, kids, and fitness before pulling in — Yes, I have separate totes that I carry to organize. Smiles!
I usually just drive thru with the deluxe package and pull back onto the Boulevard. The last time I asked to interior and exterior — THE Ultimate package. Yeah for my Venza.
The staff, young and so polite, were attentive and eager to do a great job. They vacuumed the carpets and seats (between and underneath), lifted the mats (yeah), protectant on my dash and interior. It looked so good.
The exterior received a wash, wax and wipe down — excellent. The tires and rims were cleaned and shiny protectant made them look new.
I was so happy with their work I gave out tips to everyone staff member who worked on my car.
Now, I have to share that some customers I watched interact with the staff thought they were stars on vacay. They barked at them and treated the staff poorly, I talked to one of them in a positive way and reminded them «you always get better results with sugar than salt,» No matter how the customers treated them, the staff was professional and the cars went on their way looking great. The manager does a wonderful job training and enjoy encouraging his staff.
I have bee to other Hampton Roads locations but I always return to this one because their work is superior. Stop, relax and take one thing off your to do list.

I used to think this Autobell location was great — 5 stars, but the quality of service has steadily declined over the last few months. At my last three visits, my car has been run through the wash and allowed to just sit there so long that it air dries, leaving water spots everywhere; the window glass always has streaks and water spots, even after I point it out and ask them to go over it again; the vacuuming job is average; and at my last visit, one of them made the inside door trim muddy with his wet shoes and didn’t clean it
off. I’m getting tired of having to hound them to do a good job. If anyone can recommend a better car wash and detailing service in Norfolk with comparable prices, please let me know.

I keep coming here because they’re convenient. But the work outside of the wash is sooo average. For $ 30 I shouldn’t have to tell you… you missed a spot, here, here, here, over here, this too and etc.
I’d prefer to clean my own car but when I go months without a wash I feel like I need to treat my car to a full detail. So that’s why I chose to come here too.
It was pretty steady tonight. From start to finish it took about 30 mins.
Overall I was pleased with the service. Because even though I had a long list of «to do’s» the detailer didn’t complain. He kept asking is it good for you now ma’am. So basically he made sure I was pleased with his work.
Needless to stay if you have patience, then give them a try. I’d suggest you check the inside and outside of the car to make sure you’re 100% pleased before you pull off.
Have fun | Enjoy

This is the best auto bell ever! Marcus was extremely helpful! He was super sexy too! I will definitely return because of the great service I received and to see his fine ass again!!!

I get the special exterior wash and it’s amazing. What ever they put on your vehicle keeps it clean and shiny for weeks! My husband and I only go here.
The kids are young but are very professional and work very well and quickly. We always give them a generous tip because they work so hard.
Thanks Auto bell! :)

I used to take my vehicle here a lot, and they used todo a great job until recently. The time before last I took my vehicle here they didn’t do to good of a job, so I contacted them through their website and was actually surprised to receive a phone call the same day, the manager offered to re wash the car at their cost. Unfortunately with the holidays and my work I haven’t had time to go back. I finally made it back about a month later and brought it up to the sales rep who said if they didn’t give me a coupon or something there wasn’t really anything he could do (not complaining about that it was my own fault that it had taken so long to go back, but thought I’d try any way) after the wash and them drying it well ish, the service rep just handed the keys back and said your done. (Any body that usually goes to the autobell knows that they usually ask if everything looks good etc, they usually go the whole nine yards when it comes to service) I get in my car and see the one streak across the dash where he attempted to clean. I get the car home and actually look at it and even the front facia still had dirt, not road grim or bugs but just simple dirt, took a damp rag and it came right off. Up until these past few times they definitely would have gotten 5 stars, I will say I will give them one more chance and if it goes good I will update my review, but as it stands right now they need to hire better help.

Pretty good carwash! Prices seem fair and the employees genuinely seem to take pride in their work when cleaning and drying your car. The whole process to run my vehicle and have it cleaned was about 25 to 30 mins. Not bad. When I came out the guy cleaning my car asked if there were any spots I saw that he missed. There were a few and he cleaned them right up. Very courteous from the beginning to the end. They also have an unlimited car wash deal worth checking out.