Trio Tire & Service

Just an okay place. The service was quick and well performed (tire rotation), however I found their customer service to be repulsive. I asked for them to wipe out the inside of the rims while they were off of the car to remove the brake dust, and I was straight up told no and immediately dismissed. The guy at the counter gave me a lot of attitude. Only reason why they don’t have 1 star is because it was done in about an hour and it was only $ 12.

Have had my 4 tires replaced here last year on my Honda Pilot. Service was pretty good and prices are reasonable. Just had those tires rotated and re-​balanced and they did a great job because my car is now running smooth like it was new. I’m glad To have such a great car-​service place practically right in my neighborhood. Keep up the good work guys.

Above and beyond your typical customer service. I took my car in for tire change. Had a problem since I had locking wheel nuts and the dealer did not provide me with a key. I called the dealer and the only way they could help was to bring the car in so they could match it up with a master key. I had a funeral to attend and was unable to do this. I told Trio I would come in the next day to take care of it and they told me to relax that they would take it to the dealer for me! To me that was above and beyond and much appreciated. Additionally, their prices are reasonable. We did a lot of checking around on line and they were right on par, if not better. We are repeat customers and will continue to be!

Absolute worst customer service I have ever encountered. I had a small nail in my tire and asked them to patch the tire. Before he even looks at the tire he tells me «I have to see if we have to replace the tire» I told him I just want it patched. He looked at the tire and told me the tread looked good but it looked a little dry rotted. I again told him that I just wanted it patched. He then told me he will be the one to determine if I need a new tire or not. I couldn’t believe it! He spoke to me like I was a child. No, he will not determine if I need a new tire, he can suggest a new tire but he didn’t do that. After he saw he wasn’t going to sell me a new tire he then told me that I would have to wait a while and if I’m in a hurry I might want to go elsewhere. They said earlier when I called that they could fix it right away. I went up the street to Bowkers Auto who took the nail out, patched the tire and told me the tire was good. I will never go here again and I wouldn’t recommend them to anyone.

Had flat tire, called and was there in 15 minutes. Bob fixed tire. And was out in 20 minutes! Thanks! Will be in for a set of tires soon.

Biggest bunch of morons I’ve ever seen. After spending close to a thousand dollars on 4 new tires, brakes, and an oil change we told them to leave the keys in the cupholder, close the cupholder lid, keep the car unlocked, and we’d pick it up after work. They close at 5:30 so its virtually impossible to get there before it closes. Anyway we get there around 6 and the idiots had put the keys in the car alright but they had LOCKED the %#@& door! So I had to wait in the rain for an hour waiting for AAA to come. Why would I tell them to put the keys in the car cover the cupholder lid, and lock the door? Come on people, grow a brain! Also, they had a special deal on their website that offered a free oil change if you buy 4 new tires. We didn’t check the website before we brought it in, but did they bother to offer us this deal, or mention it to us at all on the phone? NO. So we got screwed with that as well. Take your business elsewhere.